Ironwood Hotel
+ 70
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:30 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Réception 24h/24
Restaurant
Ironwood Hotel : avis
Commentaires de 
Famille
Commentaire : 9 mai 2026
Date d'arrivée : mai 2026
Nice just really nice
Everything was great. The staff was courteous and helpful. The rooms were clean and comfortable. It was very quiet and peaceful The location was excellent getting from north tacloban to south was easy. The prices were excellent. We didn’t have a single issue. Ironwood is now our “ go to” in tacloban.
Réponse de l'hôtel
Commentaire : 11 mai 2026
Mabuhay and Good Day, Steve P!
Thank you so much for your wonderful review and perfect rating! We are truly delighted to know that you and your family had such a pleasant stay with us.
It is heartwarming to hear that you found our staff courteous and helpful, the rooms clean and comfortable, and the atmosphere quiet and peaceful. We are also glad that our location made it convenient for you to explore both the north and south areas of Tacloban.
Your kind words and support mean a lot to our team, and we are especially honored to know that Ironwood has become your “go-to” hotel in Tacloban.
We look forward to welcoming you and your family back again soon for another comfortable and memorable stay.
Warm regards,
The Ironwood Hotel Team
Thank you so much for your wonderful review and perfect rating! We are truly delighted to know that you and your family had such a pleasant stay with us.
It is heartwarming to hear that you found our staff courteous and helpful, the rooms clean and comfortable, and the atmosphere quiet and peaceful. We are also glad that our location made it convenient for you to explore both the north and south areas of Tacloban.
Your kind words and support mean a lot to our team, and we are especially honored to know that Ironwood has become your “go-to” hotel in Tacloban.
We look forward to welcoming you and your family back again soon for another comfortable and memorable stay.
Warm regards,
The Ironwood Hotel Team
Voyageur d'affaires
Commentaire : 4 juin 2026
Customer satisfaction feedback
Ruth from the front desk needs to be more empathic and not just following by the book procedures. When asked about the standard procedure for the customers, she failed to provide unless was asked.
Réponse de l'hôtel
Commentaire : 6 juin 2026
Mabuhay and Good Day, Lorie L!
Thank you for taking the time to share your feedback.
We sincerely regret that your check-out experience did not meet your expectations. Please accept our apologies for any frustration or inconvenience you may have experienced during your departure.
Our Front Office team conducts departure calls as part of our standard operating procedures to assist guests and help ensure a smooth check-out process. We understand that guests may have different schedules and commitments, and we are sorry if the timing of our call was disruptive to your meeting.
We also understand that you had concerns regarding the credit card incidental deposit. As part of our check-in process, guests are informed of the incidental deposit policy through the registration form, which indicates that any unused authorization amount will be automatically released or reversed by the issuing bank within a specified timeframe, subject to the bank's policies and processing times. Our team likewise endeavored to provide clarification during check-out.
We appreciate your comments regarding communication and empathy, as these are important aspects of the guest experience. Your feedback has been shared with our team as a valuable opportunity to further enhance how we communicate information and address guest concerns with clarity and understanding.
Thank you once again for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.
Sincerely,
The Ironwood Hotel Team
Thank you for taking the time to share your feedback.
We sincerely regret that your check-out experience did not meet your expectations. Please accept our apologies for any frustration or inconvenience you may have experienced during your departure.
Our Front Office team conducts departure calls as part of our standard operating procedures to assist guests and help ensure a smooth check-out process. We understand that guests may have different schedules and commitments, and we are sorry if the timing of our call was disruptive to your meeting.
We also understand that you had concerns regarding the credit card incidental deposit. As part of our check-in process, guests are informed of the incidental deposit policy through the registration form, which indicates that any unused authorization amount will be automatically released or reversed by the issuing bank within a specified timeframe, subject to the bank's policies and processing times. Our team likewise endeavored to provide clarification during check-out.
We appreciate your comments regarding communication and empathy, as these are important aspects of the guest experience. Your feedback has been shared with our team as a valuable opportunity to further enhance how we communicate information and address guest concerns with clarity and understanding.
Thank you once again for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.
Sincerely,
The Ironwood Hotel Team
Voyageur anonyme
Commentaire : 1 avr. 2026
Date d'arrivée : mars 2026
Clean rooms, excellent breakfast buffet, good dinner options on-site as well as coffee and cheesecake restaurant there in the lobby. Super friendly staff too. Will be back.
Voyageur anonyme
Commentaire : 18 mars 2026
Date d'arrivée : mars 2026
Staff was very … well, rude. The front desk at least. Room service was laughable, no knife with pork chops, had to request our drinks 3 times ( for water ). Food was so poorly prepared. Just bad. Fish was soggy and old tasting. Pork chops were the driest meat I have ever been served. Judging by the Luke warm temp, I would guess they were in a chafing dish precooked Just Terrible. Most extensive check in process including an eight part waiver of liability. It was prepaid through Expedia an we got in late. I could go on but why bother. They will not care.
Voyageur d'affaires
Commentaire : 25 mars 2026
Date d'arrivée : mars 2026
best hotel to stay in town
good location.rooms are spacious and clean, hotel staffs are very accommodating.
Réponse de l'hôtel
Commentaire : 27 mars 2026
Mabuhay and Good Day, Febbie D!
Thank you for your wonderful review! We’re truly delighted to know that you consider us the best hotel to stay in town. It’s great to hear that you enjoyed our convenient location, as well as the spacious and clean rooms. Your kind words about our team being accommodating mean a lot to us, as we always strive to provide warm and attentive service to every guest.
We sincerely appreciate you taking the time to share your experience, especially during your business trip. We look forward to welcoming you back again for another comfortable and memorable stay.
Warm regards,
The Ironwood Hotel Team
Thank you for your wonderful review! We’re truly delighted to know that you consider us the best hotel to stay in town. It’s great to hear that you enjoyed our convenient location, as well as the spacious and clean rooms. Your kind words about our team being accommodating mean a lot to us, as we always strive to provide warm and attentive service to every guest.
We sincerely appreciate you taking the time to share your experience, especially during your business trip. We look forward to welcoming you back again for another comfortable and memorable stay.
Warm regards,
The Ironwood Hotel Team
Explorer la région
62R3+3MW, Brgy. 34 Burgos Street Corner, Juan Luna Street, Juan Luna St, Downtown, Leyte, Tacloban, 6500, Philippines|1,19 km du centre-ville
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
à partir de 12 ans
19 € (PHP1 350) par personne et par nuit
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie interdits
Petit déjeuner disponible
Vous devrez effectuer un virement bancaire avant votre arrivée. L'établissement vous contactera après votre réservation pour vous donner plus d'informations. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer. Veuillez informer l'établissement Ironwood Hotel à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Un dépôt de garantie d'un montant de PHP 15000 est demandé à l'arrivée. Il devra être payé par carte de crédit. Le remboursement devrait être effectué le jour de votre départ. Le dépôt de garantie vous sera entièrement remboursé sur votre carte de crédit, si aucun dommage n'a été constaté par l'établissement. Please note that the Twin Room and the Queen Room don't have windows.
Conformément au décret exécutif philippin 26 adopté par le gouvernement national, il est désormais strictement interdit de fumer dans tous les espaces publics et fermés. Cela comprend les restaurants, les espaces de réception et les chambres à tous les étages.
L'hôtel accepte les modes de paiement suivants :
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