The Castle Inn

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Infos rapides

Arrivée à partir de :
16:00
Départ avant :
11:00
Animaux de compagnie
Animaux de compagnie interdits

Commodités

Wi-Fi
Parking
Restaurant
Non-fumeur
Télévision
Bar

The Castle Inn : plus d'informations

The Castle Inn

En choisissant The Castle Inn à Chippenham, vous profiterez d'un séjour près d'un golf, à seulement 2 min à pied de Manor House Golf Club et à 11 minutes de marche de Circuit de Castle Combe. Cet hôtel avec golf se trouve à 23,5 km de Roman Baths (thermes romains) et à 24 km de Thermes de Bath. Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit. Réveillez vos papilles à The Castle Inn, l'un des 2 restaurants de cet hôtel. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner anglais est servi le week-end de 07 h 00 à 10 h 00 moyennant un supplément. Un parking gratuit est disponible dans l'enceinte de l'hébergement. Choisissez une des 12 chambres dotées d'une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent une bouilloire électrique et de l'eau minérale (offerte). Le service d'entretien est assuré tous les jours.

Commentaires de
TripadvisorExpediaHotels.com
Mentionné par les voyageurs
Voyageur anonyme

Commentaire : 31 juil. 2026

Date d'arrivée : juil. 2026

What a cute place to stay! We loved our adorable room and would stay here again. It was clean, comfortable, and very well located. The staff was also very helpful.
Couple

Commentaire : 5 sept. 2026

Date d'arrivée : sept. 2026

Good drinks. Poor service.

Waited 25 minutes for chips. When I chased at the bar, it felt an inconvenience for the bar manager. He sent one of his younger staff, who advised the order was never sent to the kitchen. The manager gave me a refund, upon asking, but zero apology and zero empathy. A joke really.
Groupe

Commentaire : 15 août 2026

Date d'arrivée : août 2026

Lunch

Lunch was disappointing! The sausage rolls were under-cooked. There is a long queue for a table. Otherwise, it is a nice venue.

Réponse de l'hôtel

Commentaire : 24 août 2026

Thank you for taking the time to share your feedback following your visit to The Castle Inn.
I’m sorry to hear that your lunch was disappointing, although I’m pleased that you otherwise enjoyed the venue.
I would, however, like to clarify your comment regarding the sausage rolls. The meat is not undercooked; the pink colour you noticed is a natural result of the quality and preparation of the meat we use. We understand that this can sometimes give the impression that the meat is not fully cooked, but the sausage rolls are cooked to the appropriate food-safety standards.
That said, I am sorry if the appearance caused concern or affected your enjoyment of the dish. We will certainly take your feedback on board and consider how we can better communicate this to our guests.
I also appreciate your comments regarding the queue. We understand that waiting for a table can be frustrating, particularly at busy times, and we are continually looking at ways to improve the flow and waiting experience.
Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more enjoyable experience.
Famille

Commentaire : 14 août 2026

Date d'arrivée : août 2026

Horrible food quality and a premium price

Following the recommendation of the Michelin guide a few family members and I decided to dine at Castle Inn. We were asked to put a £ 40 deposit against our reservation which we found to be a bit excessive as the restaurant was mostly empty on a Friday evening. Upon arrival the surroundings and ambiance were nice, but unfortunately the food was severely disappointing both in terms of quantity and price. From the starters we chose the mushrooms which were deep fried in thick batter and were overall bland. Our main issue was with our mains. Between us we had a steak, the burger and the pork belly all three of which had really low quality meat which was not tender to the extent that we were struggling to cut and chew it. Specifically the steak, considering its price point, was unacceptably poor.

Réponse de l'hôtel

Commentaire : 24 août 2026

Thank you for taking the time to share your detailed feedback following your recent visit to The Castle Inn.
I am very sorry to hear that your dining experience fell so far short of expectations, particularly as you chose to visit us following a recommendation from the Michelin Guide. We fully appreciate the expectations that recommendation creates, and it is disappointing to hear that we did not deliver an experience worthy of them.
I am especially concerned by your comments regarding the quality of the meat. The steak, burger and pork belly should all be dishes that we can serve with confidence, and your description of the meat being tough and difficult to cut and chew is certainly not the standard we expect. This is particularly disappointing in the case of the steak given its price point.
I am also sorry that you found the mushroom starter bland and overly coated in batter, and that the portions and overall value did not justify the prices. We need to ensure that both the quality and presentation of our food provide a dining experience that represents good value.
I appreciate your comments regarding the £40 reservation deposit as well. While our deposit policy is intended to secure bookings and reduce the impact of late cancellations and no-shows, I understand how it may have felt excessive in the circumstances you describe.
Your feedback will be shared with both our kitchen and management teams. We take comments regarding food quality very seriously, particularly when they concern multiple dishes during the same visit, and we will be reviewing these points with the team.
I am genuinely sorry that your family meal was disappointing and that we failed to meet the expectations you had when choosing to dine with us. Thank you again for bringing this to my attention.
Couple

Commentaire : 6 août 2026

Date d'arrivée : août 2026

Castle Combe - Inn: be cautious

The Castle Inn is beautifully located right in the heart of the stunning village of Castle Combe. The village itself is exceptional, and the inn benefits greatly from its central position. The exterior is very attractive, with lovely flower decorations creating a welcoming first impression. Inside, the restaurant has the informal atmosphere one would expect from a traditional British pub.
Unfortunately, our experience did not fully match the charm of the surroundings. The lunch menu felt quite limited, especially considering the prices charged. Apart from the fish and chips and burger options, the other two main choices available were a loaf roll and a curry, which made the selection feel rather restricted.
We ordered fish and chips with haddock. I chose the fish and chips just to be safe. The fish, batter and chips were fairly standard — exactly what one would expect — but the portion came with only a small serving of smashed peas and a small portion of a mayonnaise-based sauce. There was no salad or additional garnish. At £22, it felt expensive for the quality and presentation.
My wife ordered the burger, but she was disappointed with the taste of the meat. It came with fried wedges and, again, no salad — just a single green leaf inside the burger. At another £22, it also felt overpriced.
To make matters worse, a 10% service charge was added automatically to the bill, which amounted to an extra £4.40. Given the overall experience, this felt difficult to justify. When paying, the cashier thanked us; I simply said nothing, as I preferred not to complain at that moment and just remain polite.
Castle Combe is absolutely worth visiting, and the location of the Castle Inn is wonderful. However, based on our lunch experience, the food quality and value for money did not meet expectations. The beautiful setting deserves a dining experience that matches it.

Réponse de l'hôtel

Commentaire : 24 août 2026

Dear Guest,
Thank you for taking the time to share such detailed feedback following your visit to The Castle Inn.
I am pleased to hear that you enjoyed the beauty of Castle Combe and appreciated the location and character of the inn. It is certainly a special setting, and we are very fortunate to be at the heart of such a beautiful village.
That said, I am sorry that your lunch did not live up to the surroundings or your expectations. I completely understand your comments regarding the menu, particularly the limited choice and the value you felt you received for the price. At £22 for both the fish and chips and the burger, we need to ensure that the quality, portion, presentation and overall experience justify what we charge.
I am also disappointed to hear that your wife did not enjoy the burger and that you found the fish and chips fairly ordinary. Your comments regarding the sides and presentation are useful, and I will share them with both our kitchen and management teams so that we can review these dishes and the overall offering.
I also appreciate your comments regarding the 10% service charge. While this is an established part of our billing, I understand that a discretionary service charge can feel difficult to justify when the overall experience has not met expectations. We clearly need to make sure that the service we provide reflects the level our guests should expect.
Most importantly, I am sorry that you left feeling that the food and value for money did not match the wonderful setting. We want guests to leave Castle Inn feeling that their visit to Castle Combe has been enhanced by their experience with us, rather than disappointed by it.
Thank you again for taking the time to provide your feedback. It is genuinely helpful, and I will ensure your comments are discussed with the relevant teams.

Excellent emplacement

4,9

Nr Chippenham, Castle Combe, SN14 7HN, Royaume-Uni|0,38 km du centre-ville

Arrivée et départ

Arrivée à partir de :

16:00

Départ avant :

11:00

Bon à savoir

Animaux de compagnie

Animaux de compagnie interdits

Lits supplémentaires

Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.

The Castle Inn : questions fréquentes

L'hôtel The Castle Inn est à 0.4 km du centre de cette ville (Castle Combe).
L'hôtel The Castle Inn se trouve à Castle Combe, Royaume-Uni et est à 0.4 km du centre de cette ville (Castle Combe).
Vous pouvez arriver à l'établissement The Castle Inn à partir de 16:00 et vous devez partir avant 11:00.
Oui, l'établissement The Castle Inn dispose d'un parking.
Oui, l'établissement The Castle Inn comprend un restaurant.