Hotel Cabogata Jardín
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Hotel Cabogata Jardín : plus d'informations
Hotel Cabogata Jardín
En choisissant Cabogata Jardín Hotel, vous profiterez d'un séjour en plein centre de Almería, (Retamar), à moins de 5 minutes en voiture de Parc naturel de Cabo de Gata-Níjar et Palais des expositions et des congrès Cabo de Gata. Cet hôtel très pratique pour les familles se trouve à 0,2 km de Plage de El Toyo et à 0,3 km de Plaza del Mar. Les infrastructures de loisirs offertes par l'hébergement et comprennent notamment un parc aquatique, une piscine extérieure et un service de location de vélos. Profitez-en ! Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages. Vous profiterez de repas généreux restaurant mais l'hébergement abrite également un café. Et pour combler tous vos petits creux, cet hôtel propose également un service d'étage (horaires limités). Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine. Un petit déjeuner buffet est servi tous les jours de 08 h 30 à 10 h 30 moyennant un supplément. Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement. Les 243 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Les chambres sont dotées d'un balcon aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec des articles de toilette gratuits et un bidet est à votre disposition.
Commentaire : 17 juil. 2026
Very good stay
We will return.
Réponse de l'hôtel
Commentaire : 21 juil. 2026
Muchas gracias por sus amables comentarios y por su reciente visita.
Estaremos encantados en volver a recibir a toda la familia el año que viene. Grupos como el suyo llenan de vida el hotel.
Le enviamos un cariñoso saludo, de parte de todo el equipo del Hotel Cabogata Jardín ****
Director de Alojamiento
Commentaire : 23 juil. 2026
A Spanish resort- zero English. 3 star
We paid for all inclusive- however there is absolutely nothing to eat between breakfast & lunch & dinner- they offer cold pizza or crisps (zero meals) the pool bar is not included in all inclusive- you have to pay. The pool is dead quiet all day until around 6:30pm when everyone comes out for some music around the pool- until then no staff to be seen. We was quite a large group so when going up to bar for drinks I asked for a tray to bring 8 drinks to the other side of the pool and was told no- I had to do two trips, I asked for help from the bar staff they said no. You are only allowed an iron or towels from the spa if you pay 10 euros. Whilst going out for a walk every hotel had some entertainment and nice music, this hotel absolutely nothing. Maybe a little band at 11pm but that is it. There is Zero night life or nice places to eat in the area.
Commentaire : 18 juil. 2026
A hotel to return to
One of the aspects we liked the most was the cleanliness. The room was always impeccable and the rest of the hotel's facilities are maintained with an excellent level of care. The pool deserves a special mention, since the water was always crystal clear and very well maintained.
Another of the strong points is the dining. We found the food to be of very good quality, with quite a lot of variety and everything very well prepared. We have enjoyed every meal a lot during our stay.
We also want to highlight the friendliness of all the staff. They always served us with a smile, were very professional, and made us feel comfortable from the first day.
We stayed on an all-inclusive basis and the experience was better than expected. There are hardly any waits to order at the bars, the service is fast, and the included drinks offer a good variety. As a fun fact, don't miss trying the mojito, because it is really good!
In short, it is a highly recommended hotel for its cleanliness, the quality of the food, and, above all, for the excellent treatment from the people who work there. Without a doubt, if we return to the area, we will repeat.
Réponse de l'hôtel
Commentaire : 21 juil. 2026
Primeramente agradecerle su estancia y el interés mostrado en el Hotel Cabogata Jardín ****.
Quisiéramos también agradecerle tanto a usted, como a todo el grupo familiar que nos ha visitado, sus bonitos y amables comentarios acerca de los diferentes productos y servicios del hotel. Especialmente la valoración relacionada con nuestro personal, nuestro principal activo.
Hemos transmitido su mensaje a todo el equipo y les puedo garantizar que nosotros estaremos encantados en volver a recibirles. Han sido ustedes un grupo muy animado , que ha interactuado con nuestros animadores, personal de sala, de limpieza, haciendo de sus días de estancia un establecimiento más alegre y divertido si cabe.
Les enviamos un fuerte abrazo desde el Hotel Cabogata Jardín y !hasta el verano que viene!
Director de Alojamiento
Commentaire : 11 juin 2026
Date d'arrivée : juin 2026
Quality and service not in line with 4 stars
There are better options in the area, especially next door, which is also a 4-star hotel but truly so. Thank you
Réponse de l'hôtel
Commentaire : 21 juil. 2026
Lamentamos que haya tenido esta percepción en cuanto a servicios y atención recibida.
Por nuestra parte; todos los días en nuestras reuniones diarias, ponemos especial atención en mantener estándares de calidad, ya sea en temporada baja, media o alta. Nuestro personal tiene muy buenas valoraciones en diferentes plataformas, pero no dude que revisaremos ciertos procesos y situaciones que usted comentaba.
Reciba un cordial saludo.
Director de alojamiento
Commentaire : 30 sept. 2025
Date d'arrivée : août 2025
Staff Training Required to be 4 or 5 Star Resort
Coming here as a family with children, I can say that it was overall a 3 star experience and I would actually recommend this location, however, it was NOT five stars as the plaque at the entry states due to the following.
Check in was slow, and reception seemed overwhelmed. Hotel called a few days prior to confirm information, which I thought would speed up the check in process. This was not the case, because at check in we were asked to provide the same information. We ensured that we already gave our information and a few clicks on the computer, she agreed. No card was required for incidentals and I was very surprised by that. English was not efficient enough to explain thoroughly, even though on the website it states English, German and French are also spoken. Very defensive staff for asking if they spoke the other languages. Hotel provided an English phamplet, however it was really poorly written with grammatical errors, and it didn’t read well. To be a 5 star, you do need to provide your hotels information in other languages but be sure to have it corrected before sending it to the copy machine. (This also included the German translation in the rooms, as it was also incorrect).
Our room was prepared really nicely by the housekeeping staff. An extra bed was put in the room and prepared for our children. Air conditioning and lights were turned on before arrival which was greatly appreciated. Little goodies boxes were prepared for kids which was a really nice gesture. The selection of soaps, coffee, tea and complimentary water was really good. These points were 4 star status in my opinion.
We noticed that our lock on the balcony sliding door was broken, and the door didn’t shut properly. Also our keycard reader was not locking the door correctly. So we immediately went and notified the front desk who directly notified maintenance. At the same time, we requested a water cooker for our room. Informed that someone would arrive shortly, one of us stayed in the room and the other took the kids to the pools. The water cooker was brought very quickly, but no one showed up for the door. So, I went to notify the desk again and they apologised and contacted maintenance again. The front desk handled the situation well, but it was inconvenient to wait such a long time. (Especially when family is at the pool). A training tip to maintenance staff is to never tell the guest that “The hotel is safe and secure so you don’t need to worry, but if you want it fixed then we will fix it.” This is what was said to me when he arrived. Have them read the clause that the hotel is not responsible for stolen items. Every guest should feel comfortable knowing that their room is secure. The reason people pay and come to these places is so they can relax from their busy lives! In the end, our balcony door was fixed (even though they should have replaced the whole lock instead of a quick fix) and the maintenance man explained that you need to swipe and wait for the reader to turn red before shutting the door. The hotel should invest in a better system as this was not ideal for a resort. This was below 4 star status.
The hotel provides many activities during peak season, which is fun, however some information was not communicated clearly, nor did some start on time (magic show for example).
Other major issues were the cleanliness of the pools/bathrooms, and how the lifeguards do not enforce any rules. The pools had a grimy slime around the rim of the pool, and along the slides. The pool bathrooms had no soap and do not get cleaned often enough. We witnessed a child peeing into one of the outdoor showers near the pool, and another guest letting their child pee into the large pool. Many do not shower before going in the water, and some went into the pool with their flip flops on! Not one lifeguard did a thing, so I notified management and they assured they would talk to their staff. I truly hope they take this to heart in training their lifeguards, because the staff who try to keep things clean work really hard but obviously not catching guests doing these atrocities does not help! In the end, I didn’t go in the water anymore, it just felt really dirty. This felt like a motel 6 moment.
Overall, we enjoyed the breakfast and dinner buffet during our stay. We think they did a good job with the food selection and keeping up with the demand. You can tell the resort puts a lot of effort into this area. Dinner time is obviously when the hotel works to make money with drinks. We ordered a bottle of water each night, and a 5 star moment happened when the staff brought a bottle without us asking. Thank you! However, I didn’t appreciate being told that “it’s the soap they use to clean the dishes that leaves a film on the glasses” after showing the staff that I had a dirty glass. Just give the guest a new glass and consider improving the quality of cleaning your dishware.
There is free parking nearby which I recommend. You can walk to the beach, there are many walkways and even to skate paths, along with nearby restaurants within walking distance.
The pictures advertised for the hotel also include a couple of pictures from the neighboring hotel, so that’s misleading. The area of El Toyo and Almería is really beautiful and many things to see.
Emplacement
C. de los Juegos de Casablanca, Retamar, 04131, Espagne|0,77 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.