HSM Canarios Park
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
HSM Canarios Park : plus d'informations
HSM Canarios Park
Manacor ne manque pas de choses à découvrir : Hotel HSM Canarios Park - All Inclusive vous fait profiter d'un séjour près de la plage et se trouve à moins de 5 minutes en voiture de Cala Bota et Cala Pilota. Cet hôtel tout inclus se trouve à 17 km de Port de Cala d'Or et à 22,4 km de Plage de Cala Millor. Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un parc aquatique gratuit et un court de tennis extérieur. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une salle de jeux vidéo et un service d'assistance pour les visites touristiques ou l'achat de billets. Une navette gratuite vous conduit jusqu'à la plage. Vous profiterez de repas savoureux au restaurant de Hotel HSM Canarios Park - All Inclusive qui dispose également d'un snack bar/épicerie fine où vous pourrez faire vos achats. Étant donné que l'hébergement propose un bar / salon et un bar à la plage, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 2 bars en bord de piscine. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking gratuit est disponible dans l'enceinte de l'hébergement. Les 323 chambres climatisées de l'hébergement vous invitent à la détente. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Commentaire : 6 août 2026
Unforgettable vacation
As for the food, we find it a bit repetitive and with little variety, but it is fine for the price we paid. On the other hand, in the dining room, we did not like that some of the food replenishers were a bit rude and answered the children poorly. Regarding the hotel's service, it was very good, since we arrived at 8 in the morning and they let us enjoy the facilities and quickly gave us the room at 10 in the morning. On the day of departure, when we were taking the plane at 23:00, they also let us enjoy the facilities throughout the day. On the other hand, the waiters as well; Manuel and company were very pleasant and attentive at all times.
Thank you for this unforgettable vacation.
Réponse de l'hôtel
Commentaire : 7 août 2026
Muchísimas gracias por sus comentarios. Nos llena de orgullo sus palabras y será un honor compartirlas con el resto del equipo. Diariamente nos esforzamos en cuidar todos y cada uno de los detalles con el fin de ofrecer una experiencia única e inolvidable a nuestros clientes.
Es un verdadero placer descubrir que tanto la atención recibida como el servicio prestado han sido de su agrado.
Estaremos encantados de volver a ser su casa cuando quieran disfrutar de nuestra hermosa isla, Mallorca.
Nuevamente, muchas gracias por sus amables palabras.
Atentamente,
HSM Customer Service
Commentaire : 15 juil. 2026
Perfect for a 3-star hotel
Nice buffet, beautiful pools, very good cocktails.
Excellent entertainment!
We will be back
Réponse de l'hôtel
Commentaire : 16 juil. 2026
Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel.
We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future.
Best regards,
HSM Customer Service.
Commentaire : 16 mai 2026
Date d'arrivée : mai 2026
Lovely hotel with lovely staff
Réponse de l'hôtel
Commentaire : 18 mai 2026
Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays.
We are very happy to hear that the service and the attention received have been of your liking.
We would love to welcome you again in our hotel or in one of the hotels within our Hoteles Saint Michel chain in Mallorca!
Best regards,
HSM Customer Service.
Commentaire : 21 août 2026
Three stars is about right.
The pools were really nice, and there was a lovely cove about a 15-minute walk away. The beach itself was also really nice, although the hotel’s location isn’t ideal if you want to explore the surrounding area. The hotel did have a shuttle to the beach, but it was a small, maybe 9-seater bus, and it only ran once an hour. We found it easier to walk or take the bus into the beach and town centre, which took around 25–30 minutes.
The town centre was pleasant, although there wasn’t a huge amount of atmosphere, even in the evenings. If you enjoy spending most of your holiday relaxing by the pool, then the location is probably fine. However, if you prefer exploring town centres, going out in the evenings and doing activities, there are probably better-located options.
The food was very average. We found the food hall particularly busy, and things such as cutlery and different types of food were spread out, which sometimes made it difficult to navigate. In terms of illness, my son was unwell for one night, but that could just as easily have been a stomach bug, so I wouldn’t necessarily put that down to the hotel.
The rooms were quite dated, but they were clean and did the job. The cleaners were always on the ball and kept everything tidy throughout our stay.
Overall, the hotel was okay and I think 3 stars is a fair rating. There were some positives, particularly the pools, the nearby cove and the beach, but the average food, dated rooms and location let it down slightly. I’d recommend it more for people looking for a relaxing pool-based holiday than those wanting to explore and stay busy.
Commentaire : 20 août 2026
Please avoid.
We travelled as a family of four and unfortunately our holiday was completely overshadowed by illness. During our stay, three members of our family became unwell with vomiting, including both of our children. When I spoke to the Jet2 representative, I was told that there was a sickness bug in the area.
Ordinarily, I would accept that sickness bugs happen. A hotel cannot prevent every virus from being brought in by guests, and I would never leave a negative review simply because somebody became ill on holiday.
What concerns me is that, after what happened to us, I looked further into reviews of this hotel and found quite a lot of reports from other guests describing sickness over a much longer period of time. That is what has made me uncomfortable dismissing our experience as simply unfortunate timing. Along with ourselves there were three other families on just our floor alone with the sickness bug. Another lady on site told me her little boy had also been being sick all night as well as the family next to them in a different part of the hotel.
There were also issues with the food.. the food choices are very limited and the quality is that of barely a three star. The food provision for our son, who is lactose intolerant was unacceptable, despite contacted the hotel prior to our holiday. Although lactose-free milk was available at breakfast, at lunch, dinner and snack times his options were the same every day. He was essentially choosing between bread, chips and watermelon and not everything served had allergens attached, trying to ask for them proved challenging as the staff didn't speak very good english nore did they understand it (fine we're in spain) however being able to communicate allergens is so important. Even though ice cream was included as part of the all-inclusive offering, there was no dairy-free alternative included, despite ice lollies being available to purchase separately from the hotel shop. We ended up having to buy additional food and snacks for him ourselves.
The hotel itself is also quite isolated. There is a free shuttle to the beach/town, which is helpful, but we experienced long waits due to only fitting 8 people at one time and found the location restrictive, particularly when we needed alternatives to the hotel food.
The part I struggle with most is that this was our children's first holiday abroad. We had spent a significant amount of money and were incredibly excited for it, but instead we had children and adults vomiting in our hotel room and spent a substantial part (4 days) of our holiday in a small hotel room very poorly and worrying about who would become ill next. As you can imagine I couldn't relax the remainder of our holiday as I hadn't gotten poorly when the rest of my family did. It ruined our entire holiday.
I appreciate that many people will stay here and have a completely different experience, and I sincerely hope they do. I'm also not claiming to know exactly what caused our family's or many of the other families illness. But knowing what I know now, and having subsequently seen how many other guests have reported similar experiences, I personally would not take the risk of ever returning here or recommending anyone else goes. We read the reviews and decided to risk it, we washed our hands constantly we used the resorts hand sanitiser constantly, we never drank the water, we made sure nobody swallowed pool water and we STILL got taken out by what I can only describe from my experience as norovurus.
I really hope the hotel takes reports of illness seriously and investigates whether there is anything further that can be done regarding hygiene, food handling and infection control.
Unfortunately, I cannot recommend HSM Canarios Park, particularly to families with young children. Had I seen and understood the extent of the sickness reports before booking, I would have chosen somewhere else.
Emplacement
Antena, 23, Manacor, 07689, Espagne|13,24 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie interdits
Cash