Port Hotel
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Port Hotel : plus d'informations
Port Hotel
Entouré d'une magnifique pinède, à seulement 300 mètres de l'autoroute E67 (Via Baltica), le Port Hotel propose des hébergements dotés d'un parking privé gratuit ainsi que d'installations de bien-être et de spa.
Commentaire : 5 juin 2026
Date d'arrivée : juin 2026
Welcoming place with a charming waiter :)
Commentaire : 2 mai 2026
Date d'arrivée : avr. 2026
Commentaire : 9 mars 2026
Date d'arrivée : févr. 2026
Wedding disappointment
We reserved a table at Port Hotel restaurant one week in advance because we wanted to celebrate a very special moment — dinner after our wedding ceremony.
When we arrived, I was wearing my wedding suit and my wife was in her beautiful wedding dress. It was supposed to be a meaningful and memorable evening for us.
We arrived about 20 minutes later than planned, which can happen on such an important day.
However, when we arrived we discovered that our reserved table was already occupied, even though there were several other empty tables in the restaurant. The people sitting at our table had clearly been there for some time and were already eating their food.
This created a strong impression that the staff had simply forgotten about our reservation.
What made the situation even worse was the attitude of the waiter.
Instead of apologizing or trying to solve the situation, the waiter said with a smirk:
"You are 20 minutes late, so your table is taken."
There was no apology, no attempt to help, and no alternative table offered, even though the restaurant had available seating.
In professional hospitality it is completely normal that if guests are late for a reservation, the restaurant calls the customer to confirm whether they are still coming. We never received any call.
Considering that we arrived in wedding attire and this dinner was meant to be the continuation of our wedding celebration, the lack of empathy and professionalism was extremely disappointing.
Instead of becoming a beautiful ending to our wedding day, the evening turned into a huge disappointment for me, my wife, and our guests.
From a place that positions itself as a hotel and restaurant, we expected a much higher level of professionalism and respect toward guests.
I hope Port Hotel management will pay attention to the professionalism of their staff, because such treatment of guests — especially during an important life moment — is simply unacceptable.
If this is the level of respect given to reservations and guests celebrating special occasions, I would strongly recommend others to carefully reconsider choosing this place for their celebrations.
It would also be interesting to hear Port Hotel management’s explanation of how a reservation made one week in advance can simply disappear, and guests arriving on their wedding day are told that they are late by 20 minutes.
Commentaire : 17 juil. 2026
Date d'arrivée : juil. 2026
CA
Commentaire : 26 août 2025
Date d'arrivée : août 2025
A fantastic 22-day stay!
Très bon emplacement
Rīgas gatve 4, Ādaži, LV-2164, Lettonie|1,15 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Des lits supplémentaires sont disponibles moyennant des frais additionnels, selon la taille de la chambre.