Mitsis Norida
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Piscine
Salle de sport
Spa
Mitsis Norida : avis
Commentaires de 
Famille
Commentaire : 15 mai 2026
Date d'arrivée : mai 2026
Outstanding hotel & Staff
Outstanding visit as always the staff at the mitsis norida are the best from Mikka who is one of the nices people you could meet she really help make are stay amazing my wife has been unwell and we booked a last minute 10 day break.seeing a lot of faces from over the 20 years katerina , costas petros, Ellie and Yannis from the pool bar also George and his team from the theamed restaurants are all amazing sorry I can't name you all and don't forget the hotel manager always takes time to speak to the guests and made sure we were ok and if we needed anything just ask which was amazing even to the point one night we got a phone call from reception to ask if my wife was ok and did we need anything after are visit to the doctors which in my book is very thoughtful hopefully after we get some results we can come back later this year or next May so a massive thank you to all the staff for making our holiday memories with you all again
Paul & Tracey
Paul & Tracey
Réponse de l'hôtel
Commentaire : 16 mai 2026
Dear Paul & Tracey,
Thank you from the bottom of our hearts for your truly touching review and for your continued loyalty to Mitsis Norida over the years.
It means so much to all of us to know that, after more than 20 years of visits, our hotel and team still feel like a special place for you. Your incredibly kind words about Mikka, Katerina, Costas, Petros, Ellie, Yannis, George and his team, as well as our hotel manager, will genuinely make everyone smile. We will be sure to share your beautiful feedback with the entire team.
Most importantly, we are very sorry to hear that your wife has been unwell. Knowing that our team was able to offer some comfort, care, and support during your stay truly means a lot to us, as genuine hospitality is exactly what we strive for every single day. Sometimes it is the small gestures that matter most, and we are very touched that you appreciated them.
Thank you once again for your warmth, kindness, and trust throughout all these years. We sincerely hope everything goes well, and we would be absolutely delighted to welcome you both back again later this year or next May to create even more wonderful memories together.
With our warmest wishes,
Mitsis Norida Team
Thank you from the bottom of our hearts for your truly touching review and for your continued loyalty to Mitsis Norida over the years.
It means so much to all of us to know that, after more than 20 years of visits, our hotel and team still feel like a special place for you. Your incredibly kind words about Mikka, Katerina, Costas, Petros, Ellie, Yannis, George and his team, as well as our hotel manager, will genuinely make everyone smile. We will be sure to share your beautiful feedback with the entire team.
Most importantly, we are very sorry to hear that your wife has been unwell. Knowing that our team was able to offer some comfort, care, and support during your stay truly means a lot to us, as genuine hospitality is exactly what we strive for every single day. Sometimes it is the small gestures that matter most, and we are very touched that you appreciated them.
Thank you once again for your warmth, kindness, and trust throughout all these years. We sincerely hope everything goes well, and we would be absolutely delighted to welcome you both back again later this year or next May to create even more wonderful memories together.
With our warmest wishes,
Mitsis Norida Team
Famille
Commentaire : 8 août 2026
Ok but only give this 3.5 out of 5
I'd give this place a 3.5 out of 5. It's quite dated and there isn't much in the way of luxury to warrant a 4 or 5 stars.
The pros
Friendly staff (when they want it). The kids club is spot on fir a toddler. My 5 year old loved it and the women that run it deserve commending. The weather and cleanliness of the pools is what I'd expect. The rooms were cleaned proficently and the ladies do such am amazing job even with all the sand and disarray caused byt the kids.
The cons
The wait at bars is a joke. Massive queues of people while one person serves and 3 people gossip and collect glasses. The food while tasty was very limited. Obviously the loungers are the same as any European destination where people hog them. The solution is go somewhere bigger! Didn't see anythig of entertainment either the Bravo team or a well publicised evening entertainment. Nothing for a pre teen. One life guard the whole time here by the pools, nothing on the beach.
In summary, tried Greece but will stick with Turkey as the weather is the same but you get more for your money.
The pros
Friendly staff (when they want it). The kids club is spot on fir a toddler. My 5 year old loved it and the women that run it deserve commending. The weather and cleanliness of the pools is what I'd expect. The rooms were cleaned proficently and the ladies do such am amazing job even with all the sand and disarray caused byt the kids.
The cons
The wait at bars is a joke. Massive queues of people while one person serves and 3 people gossip and collect glasses. The food while tasty was very limited. Obviously the loungers are the same as any European destination where people hog them. The solution is go somewhere bigger! Didn't see anythig of entertainment either the Bravo team or a well publicised evening entertainment. Nothing for a pre teen. One life guard the whole time here by the pools, nothing on the beach.
In summary, tried Greece but will stick with Turkey as the weather is the same but you get more for your money.
Famille
Commentaire : 7 août 2026
Very nice but room for improvement
Stayed as a family of 9 over 3 rooms (we were in room 301)
Very nice hotel, great location.
Room loud by a road, often vehicles at 5am, door loose and banging in the wind. Woken up at 5am the last two mornings due to vehicles, the one reversing this morning had loud reversing warning sound on and wasn’t quiet.
Food pretty good, not the best we’ve had but still good. Would be good to be able to get your own drinks and didn’t always get offered a drink at breakfast or lunch. But well organised and friendly waiters.
Buggy’s available if needed, but felt like an inconvenience and the drivers not so friendly, not sure if they expected tipping, also would occasionally pick up people from the hill and not from reception which was unfair, perhaps someone who had tipped previously.
Beach and sea lovely. Bar staff work very hard and drinks pretty good.
I did wait for about 15 mins to be served at the creperie, the waitress opting to collect plates rather than serve me, so I gave up waiting, they looked nice.
Kids enjoyed kids club!
Mitsis waterports - did the sofa, expensive but fun, one member of staff was very grumpy though indeed.
Beds comfy, rooms quite nice, although mini bar could be stocked with sugar free soft drinks (not an option) so didn’t use much.
Sunbed situation ridiculous, policy is no
Reservations before 9am or 1 hour return. Went down at 9am first morning but practically all taken. If you can’t beat them ‘em I guess. Maybe consider random daily allocation via an app for fairness in future that changes daily ♂️
There was entertainment in an amphitheatre outside main reception up the hill, but not well advertised so didn’t see any. Kids disco ok, evening entertainment varied, some better than others, loved the acrobats from
Zanzibar!
Unfortunately some people choosing to smoke near others often, would often ruin my evening, smoking tables/areas would be a good/welcome addition.
My wife enjoyed a massage, was asked afterwards how old she was and that she was beautiful (from a man) would felt a bit icky and unprofessional.
All in all we’ve enjoyed our week here, but as mentioned, there could be improvements.
Very nice hotel, great location.
Room loud by a road, often vehicles at 5am, door loose and banging in the wind. Woken up at 5am the last two mornings due to vehicles, the one reversing this morning had loud reversing warning sound on and wasn’t quiet.
Food pretty good, not the best we’ve had but still good. Would be good to be able to get your own drinks and didn’t always get offered a drink at breakfast or lunch. But well organised and friendly waiters.
Buggy’s available if needed, but felt like an inconvenience and the drivers not so friendly, not sure if they expected tipping, also would occasionally pick up people from the hill and not from reception which was unfair, perhaps someone who had tipped previously.
Beach and sea lovely. Bar staff work very hard and drinks pretty good.
I did wait for about 15 mins to be served at the creperie, the waitress opting to collect plates rather than serve me, so I gave up waiting, they looked nice.
Kids enjoyed kids club!
Mitsis waterports - did the sofa, expensive but fun, one member of staff was very grumpy though indeed.
Beds comfy, rooms quite nice, although mini bar could be stocked with sugar free soft drinks (not an option) so didn’t use much.
Sunbed situation ridiculous, policy is no
Reservations before 9am or 1 hour return. Went down at 9am first morning but practically all taken. If you can’t beat them ‘em I guess. Maybe consider random daily allocation via an app for fairness in future that changes daily ♂️
There was entertainment in an amphitheatre outside main reception up the hill, but not well advertised so didn’t see any. Kids disco ok, evening entertainment varied, some better than others, loved the acrobats from
Zanzibar!
Unfortunately some people choosing to smoke near others often, would often ruin my evening, smoking tables/areas would be a good/welcome addition.
My wife enjoyed a massage, was asked afterwards how old she was and that she was beautiful (from a man) would felt a bit icky and unprofessional.
All in all we’ve enjoyed our week here, but as mentioned, there could be improvements.
Réponse de l'hôtel
Commentaire : 7 août 2026
Dear Guest,
Thank you very much for taking the time to share such a detailed review of your family's stay with us. We are delighted to know that, overall, you enjoyed your week at Mitsis Norida and appreciated our location, the beach, the comfort of your rooms, our friendly restaurant team, the Kids Club, and the variety of activities available.
At the same time, we sincerely appreciate your constructive feedback, as it helps us continue to improve.
We are sorry to hear that the noise near your room affected your sleep. We wish we had been informed during your stay, as we would have gladly explored alternative accommodation options, subject to availability, to make your holiday more comfortable.
Thank you also for your comments regarding the beverage service in the restaurants, the Crêperie, the buggy service, the minibar selection, and the evening entertainment. Your observations have been shared with the respective department managers for review.
Regarding the sunbeds, we understand your frustration. We do have a policy against reserving sunbeds before 09:00 and for prolonged unattended reservations, and our team monitors the pool areas throughout the day. During the peak season, however, demand is exceptionally high, and we continuously evaluate ways to improve the experience for all our guests. We appreciate your suggestion and will certainly take it into consideration.
We are also grateful for your comments regarding smoking around the pool and outdoor areas. We understand that this can affect the comfort of non-smoking guests, and your feedback will be shared internally as we continue to review ways to enhance the guest experience.
Finally, we are sorry to learn about your wife's experience following her spa treatment. While we are pleased that she enjoyed her massage, we regret that the comment made afterwards made her feel uncomfortable. This does not reflect the level of professionalism we expect, and we will address this matter with the Spa Management Team.
Thank you once again for your balanced and thoughtful feedback. We truly hope to have the pleasure of welcoming you and your family back in the future, giving us the opportunity to provide an even better holiday experience.
Warm regards,
The Mitsis Norida Team
Thank you very much for taking the time to share such a detailed review of your family's stay with us. We are delighted to know that, overall, you enjoyed your week at Mitsis Norida and appreciated our location, the beach, the comfort of your rooms, our friendly restaurant team, the Kids Club, and the variety of activities available.
At the same time, we sincerely appreciate your constructive feedback, as it helps us continue to improve.
We are sorry to hear that the noise near your room affected your sleep. We wish we had been informed during your stay, as we would have gladly explored alternative accommodation options, subject to availability, to make your holiday more comfortable.
Thank you also for your comments regarding the beverage service in the restaurants, the Crêperie, the buggy service, the minibar selection, and the evening entertainment. Your observations have been shared with the respective department managers for review.
Regarding the sunbeds, we understand your frustration. We do have a policy against reserving sunbeds before 09:00 and for prolonged unattended reservations, and our team monitors the pool areas throughout the day. During the peak season, however, demand is exceptionally high, and we continuously evaluate ways to improve the experience for all our guests. We appreciate your suggestion and will certainly take it into consideration.
We are also grateful for your comments regarding smoking around the pool and outdoor areas. We understand that this can affect the comfort of non-smoking guests, and your feedback will be shared internally as we continue to review ways to enhance the guest experience.
Finally, we are sorry to learn about your wife's experience following her spa treatment. While we are pleased that she enjoyed her massage, we regret that the comment made afterwards made her feel uncomfortable. This does not reflect the level of professionalism we expect, and we will address this matter with the Spa Management Team.
Thank you once again for your balanced and thoughtful feedback. We truly hope to have the pleasure of welcoming you and your family back in the future, giving us the opportunity to provide an even better holiday experience.
Warm regards,
The Mitsis Norida Team
Famille
Commentaire : 6 août 2026
Set your alarm for a sunbed!
Booked through Easy jet holidays very easy and no issues.
Paid extra for private transfer to and from hotel
On arrival to hotel, not the best welcome, lack of customer service
We had paid extra for family garden room.
Handed room key sent in lift. Wrong room
Went back to complain at desk the man was extremely rude, didn't listen told me no rooms available he would sort it in the morning, told him I had paid for the garden room showed him booking he was not helpful, a embrassment to mitsis company. After making me wait he then said it's available now, he said the other room was better, but he lied to my face, not a great impression.
Garden room was clean and spacious
Fridge stocked with drinks daily
Staff at the a la carte restaurant were all rude, felt rushed and not a great experience
Buffet food on repeat daily
Sunbeds if you haven't secured your sunbed by 0700-0730 then forget it! Crazy I had to set my alarm at 0630 to make sure my family had a sunbed!
Couple of the pools the bottom is very rough and I did hurt my feet a few times, luckily the kids wore pool shoes.
Lots of people smoking around the pool area which we hated no seperate smoking areas.
Lovely Portuguese lady ines (think that's her name!) Great with the kids and very chatty.
Pizza on beach was yummy made fresh.
Beach lots of litter not clean
Paid extra for private transfer to and from hotel
On arrival to hotel, not the best welcome, lack of customer service
We had paid extra for family garden room.
Handed room key sent in lift. Wrong room
Went back to complain at desk the man was extremely rude, didn't listen told me no rooms available he would sort it in the morning, told him I had paid for the garden room showed him booking he was not helpful, a embrassment to mitsis company. After making me wait he then said it's available now, he said the other room was better, but he lied to my face, not a great impression.
Garden room was clean and spacious
Fridge stocked with drinks daily
Staff at the a la carte restaurant were all rude, felt rushed and not a great experience
Buffet food on repeat daily
Sunbeds if you haven't secured your sunbed by 0700-0730 then forget it! Crazy I had to set my alarm at 0630 to make sure my family had a sunbed!
Couple of the pools the bottom is very rough and I did hurt my feet a few times, luckily the kids wore pool shoes.
Lots of people smoking around the pool area which we hated no seperate smoking areas.
Lovely Portuguese lady ines (think that's her name!) Great with the kids and very chatty.
Pizza on beach was yummy made fresh.
Beach lots of litter not clean
Réponse de l'hôtel
Commentaire : 7 août 2026
Dear Lauren,
Thank you for taking the time to share such detailed feedback about your stay.
We are sincerely sorry to learn that your arrival did not create the positive first impression we always strive to provide. Please accept our apologies for the confusion regarding your room allocation and for the way your concerns were handled. This is certainly not the level of service we aim to deliver, and your comments will be shared with the relevant department for review.
We are pleased to know that you enjoyed your Garden Room, appreciated the daily minibar replenishment, and that Inês made such a positive impression on your family with her kindness and genuine care. We will be delighted to pass on your lovely compliments to her. We are also happy to hear that you enjoyed our freshly made beach pizza.
We are sorry that your experiences in our à la carte restaurants, the buffet variety, and the availability of sunbeds did not meet your expectations. We understand how frustrating this can be, especially during the peak summer season. While we have a sunbed policy in place and our team regularly monitors the pool areas, we appreciate your feedback and are continually reviewing ways to improve the experience for all our guests.
Regarding the pool surface, cleanliness of the beach, and smoking around the pool areas, thank you for bringing these matters to our attention. Your comments have been shared with the relevant departments, as guest feedback plays an important role in helping us improve our facilities and services.
We hope to have the opportunity to welcome you back in the future and provide you with the experience that both you and we expect from Mitsis Norida.
Warm regards,
The Mitsis Norida Team
Thank you for taking the time to share such detailed feedback about your stay.
We are sincerely sorry to learn that your arrival did not create the positive first impression we always strive to provide. Please accept our apologies for the confusion regarding your room allocation and for the way your concerns were handled. This is certainly not the level of service we aim to deliver, and your comments will be shared with the relevant department for review.
We are pleased to know that you enjoyed your Garden Room, appreciated the daily minibar replenishment, and that Inês made such a positive impression on your family with her kindness and genuine care. We will be delighted to pass on your lovely compliments to her. We are also happy to hear that you enjoyed our freshly made beach pizza.
We are sorry that your experiences in our à la carte restaurants, the buffet variety, and the availability of sunbeds did not meet your expectations. We understand how frustrating this can be, especially during the peak summer season. While we have a sunbed policy in place and our team regularly monitors the pool areas, we appreciate your feedback and are continually reviewing ways to improve the experience for all our guests.
Regarding the pool surface, cleanliness of the beach, and smoking around the pool areas, thank you for bringing these matters to our attention. Your comments have been shared with the relevant departments, as guest feedback plays an important role in helping us improve our facilities and services.
We hope to have the opportunity to welcome you back in the future and provide you with the experience that both you and we expect from Mitsis Norida.
Warm regards,
The Mitsis Norida Team
Famille
Commentaire : 5 août 2026
No cold drinks in the room, no sun beds at pool
We stayed at Mitsis Norida for 10 days. Overall, the hotel is beautiful, very clean, and the staff are genuinely friendly and welcoming. The beach is also fantastic, with crystal-clear water, and we really enjoyed swimming there.
However, there are a few things that were very disappointing for a five-star hotel.
The biggest issue was that the rooms do not have real refrigerators. They only have cooling boxes that are not able to keep drinks cold. Considering the extremely hot weather, it was frustrating to come back to the room after a day in the sun and not have cold drinking water. We asked at the reception three times to replace the warm bottles with cold ones. Each time, the staff smiled and assured us it would be done, but it never happened. During our entire stay, we never had cold water in our room, which significantly affected our comfort.
Another major issue was the lack of sunbeds around the outdoor pools. By 6:00–7:00 a.m., almost all of them were already “reserved” with towels. Even when we went to the pool around 8:00 a.m. with our children, there were no available sunbeds, although many guests who had reserved them did not arrive until much later. Unfortunately, no one seemed to monitor or enforce the hotel’s policy on reserving sunbeds, which made it difficult to enjoy the pool area.
Overall, Mitsis Norida has many positives, especially the beautiful beach, the cleanliness, and the kind staff. However, for a five-star resort, the lack of proper refrigerators in the rooms and the poor management of the sunbeds were significant drawbacks that made our stay less enjoyable.
However, there are a few things that were very disappointing for a five-star hotel.
The biggest issue was that the rooms do not have real refrigerators. They only have cooling boxes that are not able to keep drinks cold. Considering the extremely hot weather, it was frustrating to come back to the room after a day in the sun and not have cold drinking water. We asked at the reception three times to replace the warm bottles with cold ones. Each time, the staff smiled and assured us it would be done, but it never happened. During our entire stay, we never had cold water in our room, which significantly affected our comfort.
Another major issue was the lack of sunbeds around the outdoor pools. By 6:00–7:00 a.m., almost all of them were already “reserved” with towels. Even when we went to the pool around 8:00 a.m. with our children, there were no available sunbeds, although many guests who had reserved them did not arrive until much later. Unfortunately, no one seemed to monitor or enforce the hotel’s policy on reserving sunbeds, which made it difficult to enjoy the pool area.
Overall, Mitsis Norida has many positives, especially the beautiful beach, the cleanliness, and the kind staff. However, for a five-star resort, the lack of proper refrigerators in the rooms and the poor management of the sunbeds were significant drawbacks that made our stay less enjoyable.
Réponse de l'hôtel
Commentaire : 5 août 2026
Dear Diana,
Thank you very much for taking the time to share your experience with us. We truly appreciate both your kind comments and your constructive feedback.
We are delighted to read that you enjoyed the beauty of our resort, the cleanliness, our crystal-clear beach, and, above all, the friendliness of our team. Your positive remarks mean a great deal to all of us.
At the same time, I am sincerely sorry to learn that certain aspects of your stay did not fully meet your expectations.
Unfortunately, I have not been able to locate your reservation under the name used for this review. I would therefore be very grateful if you could contact me directly at norida.am@mitsis.com with your reservation number or booking details. I would genuinely like to review your stay personally and better understand what happened.
Regarding the minibar, our rooms are equipped with minibars designed to keep beverages cool rather than functioning as domestic refrigerators. Nevertheless, I completely understand your wish to have colder drinks, especially during the summer months. As you mentioned that you had contacted Reception several times, I would very much like to investigate why your request was not resolved, as this certainly does not reflect the level of service we strive to provide.
With regard to the sunbeds, we fully understand your frustration. This is a challenge faced by many resorts during the busiest periods of the season, and it is something we take very seriously. We have a sunbed policy in place, communicated through signage around the pool areas, and our team regularly removes towels from unattended sunbeds while keeping records of these actions. We also always encourage our guests to contact Reception or Guest Relations whenever they cannot find an available sunbed, as we are more than happy to assist in finding one immediately. We continuously review our procedures to further improve the experience for all our guests.
What we regret most is that we did not have the opportunity to resolve these concerns to your satisfaction while you were still with us. Our priority is always to address any issues during our guests' stay, whenever possible.
Thank you once again for your valuable feedback. I sincerely hope to hear from you soon so that I can personally investigate your reservation and learn from your experience.
Warm regards,
Mika Kasiou
Deputy General Manager
Thank you very much for taking the time to share your experience with us. We truly appreciate both your kind comments and your constructive feedback.
We are delighted to read that you enjoyed the beauty of our resort, the cleanliness, our crystal-clear beach, and, above all, the friendliness of our team. Your positive remarks mean a great deal to all of us.
At the same time, I am sincerely sorry to learn that certain aspects of your stay did not fully meet your expectations.
Unfortunately, I have not been able to locate your reservation under the name used for this review. I would therefore be very grateful if you could contact me directly at norida.am@mitsis.com with your reservation number or booking details. I would genuinely like to review your stay personally and better understand what happened.
Regarding the minibar, our rooms are equipped with minibars designed to keep beverages cool rather than functioning as domestic refrigerators. Nevertheless, I completely understand your wish to have colder drinks, especially during the summer months. As you mentioned that you had contacted Reception several times, I would very much like to investigate why your request was not resolved, as this certainly does not reflect the level of service we strive to provide.
With regard to the sunbeds, we fully understand your frustration. This is a challenge faced by many resorts during the busiest periods of the season, and it is something we take very seriously. We have a sunbed policy in place, communicated through signage around the pool areas, and our team regularly removes towels from unattended sunbeds while keeping records of these actions. We also always encourage our guests to contact Reception or Guest Relations whenever they cannot find an available sunbed, as we are more than happy to assist in finding one immediately. We continuously review our procedures to further improve the experience for all our guests.
What we regret most is that we did not have the opportunity to resolve these concerns to your satisfaction while you were still with us. Our priority is always to address any issues during our guests' stay, whenever possible.
Thank you once again for your valuable feedback. I sincerely hope to hear from you soon so that I can personally investigate your reservation and learn from your experience.
Warm regards,
Mika Kasiou
Deputy General Manager
Explorer la région
Kardamaina, Elaiónas, 85302, Grèce|1,01 km du centre-ville
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
Pour plus d’informations sur les prix, merci de contacter l’hôtel
Horaires du petit déjeuner
De 07:00 à 10:30, du Lundi au Dimanche
Veuillez informer l'établissement Mitsis Norida à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Active pool inaccessible du lun. 02 nov. 2026 au lun. 02 nov. 2026 Le bar sera inaccessible du lun. 02 nov. 2026 au lun. 02 nov. 2026. Please note that the government tax of EUR 4 per night is paid in cash upon arrival. Please note that the main restaurant is open from 18:30 until 21:30 and from 22:00 until 04:00 daily. Additional climate crisis resilience fees of 15€ ( April -October) and 4€ (November -March ) per room will be collected upon arrival at the check -in (subject to government policy)
L'hôtel accepte les modes de paiement suivants :
Cash
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