Bosphorus Sorgun Hotel - Ultra All Inclusive
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Bosphorus Sorgun Hotel - Ultra All Inclusive : plus d'informations
Bosphorus Sorgun Hotel - Ultra All Inclusive
Manavgat et ses environs ne manquent pas de choses à découvrir : Bosphorus Sorgun Hotel - All Inclusive vous fait profiter d'un séjour au cœur du quartier historique et se trouve à moins de 15 minutes en voiture de Plage est de Side et Plage ouest de Side. Cet hébergement tout inclus se trouve à 10,5 km de Port Side et à 21,7 km de Aquapark. Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Cet hébergement propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément). Une navette gratuite vous accompagne au bord de la plage. Pendant votre séjour, vous vous régalerez à Bosphorus Restaurant, l'un des 4 restaurants de cet hébergement et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 8 bars/lounges. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 11 h 00. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Si vous devez organiser une réunion à Manavgat, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 165 mètres carrés et comprenant un centre de conférence et des salles de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement. Les 455 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. License number: 16014
Commentaire : 27 août 2026
Date d'arrivée : août 2026
⭐️⭐️⭐️⭐️⭐️ A wonderful second stay – we will definitely come back!
This was my second stay at Bosphorus Sorgun, and once again I had a really lovely holiday. After my first visit, I already knew that I wanted to come back, and I am very happy that I decided to return.
The hotel has a beautiful atmosphere and is surrounded by greenery, which makes the whole place feel very relaxing. There is a lot to do during the day, but at the same time it is easy to find a quiet place to relax. The beach and the pools are great, and I especially love the overall atmosphere of the hotel.
The rooms were clean, comfortable and nicely maintained. I also really appreciated the housekeeping service. After spending a whole day outside, it was always nice to come back to a clean and comfortable room.
The food was another big plus. There was a lot of choice and I really enjoyed the variety of meals. Of course, not every single dish was perfect for my taste, but overall I was very happy with the food. There was always something I could find and enjoy, and I especially liked having different options throughout the day.
I also want to mention the staff, because they really make a difference. Everyone was generally friendly and helpful, but I especially want to say a big thank you to the bartenders. They were always nice, smiling and made the evenings much more enjoyable. They created such a good atmosphere at the bar and were always happy to have a little chat or make a joke. Their attitude really made some of my evenings special.
What I appreciate most is that after my second visit, I still feel that I would happily come back again. That says a lot about the hotel. I already have many great memories from Bosphorus Sorgun, and this trip gave me even more.
Thank you to everyone at the hotel for another wonderful holiday. ❤️
I am sure this was not my last visit to Bosphorus Sorgun – I will definitely come back again!
Réponse de l'hôtel
Commentaire : 27 août 2026
Thank you so much for your wonderful review and for choosing Bosphorus Sorgun for your second stay! ❤️
It makes us truly happy to know that you enjoyed your holiday once again and that our green surroundings, relaxing atmosphere, pools, beach, clean and comfortable rooms, and variety of food contributed to another memorable stay.
We are especially delighted by your kind words about our bartenders. We will certainly share your lovely feedback with them. Knowing that their smiles, friendly service and positive energy made your evenings even more enjoyable means a lot to our entire team.
The fact that you have already created many wonderful memories with us and are planning to return again is the greatest compliment we could receive. We look forward to welcoming you back for your third stay and creating many more beautiful memories together!
**Warm regards,**
Guest Relations Team
Bosphorus Sorgun Hotel
Commentaire : 22 août 2026
Date d'arrivée : août 2026
Amazing Hotel
Réponse de l'hôtel
Commentaire : 23 août 2026
Thank you so much for your wonderful review and for recommending Bosphorus Sorgun Hotel! ❤️ We are delighted to hear that you had such an amazing and relaxing holiday with us.
It is fantastic to know that you enjoyed our spa, food and beverages, facilities, beach service, and evening entertainment. We are especially happy that you appreciated the convenience of our beach shuttle service and the entertainment program, with activities for both children and adults. ️✨
Your kind recommendation means a great deal to our entire team and motivates us to continue providing memorable holiday experiences for our guests.
We truly hope to welcome you back to Bosphorus Sorgun Hotel for another amazing vacation in the future!
Warm regards,
Guest Relations Team
Bosphorus Sorgun Hotel
Commentaire : 19 août 2026
Date d'arrivée : août 2026
**Food poisoning, zero support from management, and forced to leave the hotel at night**
The first person in our group became ill on the morning of 16 August after having eaten the chicken döner the previous day. At that point, we had no reason to connect it to the food, so five more of us ate the same chicken döner at lunchtime on 16 August.
About five hours later I developed severe nausea and bloating. By the evening I had a high fever and was shaking uncontrollably in my room. My wife took me to a private hospital. After returning to the hotel, my fever came back and I vomited four times during the night. Several of our friends developed the same symptoms: fever, vomiting, diarrhoea and extreme weakness.
The following day we went together to Manavgat State Hospital. **My official e-Nabız medical record states the diagnosis as “A05.8 – Food poisoning, other specified.”** The incident became an official case, we filed a complaint with the gendarmerie, and local health authorities later came to the hotel and collected stool samples from us.
What made the situation even more confusing was the hotel management’s response. We were told that the **chicken döner had been removed from service until the end of August**, while at the same time management insisted that there was nothing wrong with the food and that only our group had experienced a problem.
If there was absolutely nothing wrong, why was the chicken döner removed for the rest of the month?
Before going to the hospital, at around 11:00, we told management that we did not want to stay another minute and requested a full refund so we could leave. At around 14:00 our request was rejected. We then asked only for a refund of the final night, but both the hotel and Jolly told us that because it was already after 12:00, a refund was impossible.
After returning from hospital, at around 19:00, suddenly the previously “impossible” refund became possible and we were told that if we left that evening, the final night would be refunded.
By then, three of us had temperatures above 39°C, we had just returned from hospital, and the other couple staying with us had a baby under one year old. We were in no condition to pack everything, find another hotel at night and move. We clearly stated that **we did not accept the early check-out and that our reservations were still continuing.**
Despite this, a check-out was apparently processed **without our knowledge or consent**.
At around 22:00 we received a call from a Jolly representative asking when we would vacate the rooms because we had “already checked out.” We repeatedly explained that we had never agreed to check out. The response was essentially: **“There is nothing we can do. The hotel will not accommodate you.”**
Later, security staff began repeatedly appearing outside our room. Worried that the situation would escalate further, we finally left at around 23:00, still sick and with high fevers.
Even without the health incident, we would not return to this hotel.
The common areas are extremely hot and poorly ventilated; outside the guest rooms there is almost nowhere that feels cool or comfortable. Our bathroom/toilet was separated from the room by partially frosted glass and there was an unpleasant sewage smell in the room.
Queues at the bars were constant. The quality of many alcoholic drinks was far below what we expected from an “Ultra All Inclusive” hotel. Some staff working behind the bars did not even know basic cocktails or drinks listed on the hotel’s own menu. Cleanliness in common toilets, dining areas and snack bars was also very poor, and cats were regularly walking around the dining area.
But the biggest problem is not the rooms, the bars or even the queues.
**The real test of a hotel is how management behaves when something serious goes wrong.**
We became seriously ill, went to hospital, received an official food poisoning diagnosis, health authorities came to the property and took samples, and we filed formal complaints. Instead of receiving support, we felt as though we had become the problem.
Jolly was equally disappointing. We booked through them expecting support if something serious happened, but when we needed them most, we were simply told there was “nothing they could do.”
My strongest advice to anyone considering this hotel is: **do not rely only on the overall rating and positive reviews. Read the most recent 1- and 2-star reviews carefully.**
We saw some of those negative reviews before booking and assumed that every large hotel has a few unhappy guests.
**I wish we had taken them more seriously.**
Commentaire : 18 août 2026
Date d'arrivée : août 2026
Adult friendly but not family friendly
Réponse de l'hôtel
Commentaire : 21 août 2026
Thank you for taking the time to share such a detailed review of your stay with us.
We are pleased to hear that you appreciated our modern design, excellent Wi-Fi and the convenience of having Starbucks within the hotel. We are also sorry to hear that several aspects of your stay did not fully meet your expectations.
We would like to clarify that Bosphorus Sorgun Hotel is an adult-friendly hotel, while also welcoming families with children. Our concept is designed to provide a comfortable and enjoyable holiday experience for both adults and families. Therefore, our entertainment programme and facilities offer a balanced atmosphere rather than an adults-only concept.
Regarding our food and snack services, we are sorry that the variety and flavours did not meet your personal expectations. Our Ultra All-Inclusive concept offers a wide range of Turkish and international dishes as well as different snack services throughout the day. Nevertheless, we understand that culinary preferences can vary from guest to guest.
We are also sorry to hear about your comments regarding housekeeping and the change of bed linen. Our housekeeping services are carried out according to established procedures and schedules, and we regret if the service in your room did not meet your expectations. Your feedback will be shared with the relevant department.
We have also noted your concerns regarding cats in the hotel. We understand that this may affect some guests' perception of hygiene and comfort. Our teams regularly monitor the common areas and follow the required hygiene procedures.
Regarding our A-la-Carte restaurants, the access conditions are determined according to our hotel concept and stay duration. We understand your disappointment at not being able to experience this service during your stay.
We also appreciate your comments regarding the ironing service and Starbucks. The complimentary Starbucks coffee and additional services are offered according to the conditions of our hotel concept.
While we are sorry that your overall experience did not meet your expectations and that you would not currently consider returning, we sincerely appreciate your constructive feedback. Guest comments such as yours help us identify areas where we can further improve.
We wish you pleasant future travels and hope that you find a destination that better suits your expectations.
Kind regards,
Bosphorus Sorgun Hotel
Guest Relations Team
Commentaire : 13 juil. 2026
10 plus
Réponse de l'hôtel
Commentaire : 13 juil. 2026
Thank you very much for your fantastic review and your perfect rating!
We are truly honored by your kind words and delighted to know that your experience exceeded your expectations. Your special recognition of our Reception team member, Ismail, means a great deal to us. We will be delighted to share your compliments with him—he will be very pleased to know that his helpfulness made such a positive impact on your stay.
It is wonderful to hear that you would like to return. We look forward to welcoming you back to Bosphorus Sorgun Hotel for another exceptional holiday.
Kind regards,
Bosphorus Sorgun Hotel
Guest Relations Team
Excellent emplacement
Titreyengöl Sorgun Manavgat, Sidé, 07600, Turquie|6,71 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.