Occidental Sousse Marhaba
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Occidental Sousse Marhaba : plus d'informations
Occidental Sousse Marhaba
En choisissant Occidental Sousse Marhaba à Sousse (Khzema), vous serez à 4 min en voiture de Plage de Sousse et à 6 min de Medinat Alzahra Parc. Cet hôtel au bord de la plage se trouve à 4,1 km de Grande Mosquée et à 4,2 km de Musée El Kobba. Passez une journée de rêves sur la plage privée ou bien plongez dans un monde de bien-être en profitant des 2 piscines extérieures. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit et une salle de banquet. Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage (horaires limités) proposé par cet hôtel. Pour bien finir la journée, vous trouverez sur place un bar à la plage. Les équipements et services proposés incluent une réception ouverte 24 h/24, un distributeur automatique / des services bancaires et un ascenseur. Un parking gratuit est disponible dans l'enceinte de l'hébergement. Les 240 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Les chambres sont dotées d'un balcon. Les salles de bain comprennent une baignoire ou une douche, des articles de toilette gratuits et un bidet. Les équipements et services offerts par l'hébergement comprennent un téléphone et un coffre-fort. Le service d'entretien est assuré tous les jours.
Commentaire : 19 juil. 2026
Staff are the highlight of the hotel
Pros of the hotel
-As mentioned all staff are very friendly and happy to do anything that will make your stay better (inc the workers at the pool bar always asking if you need more drinks)
-The hotel gardens and pool area are beautiful, so spacious and green
-Good atmosphere everywhere and the hotel is busy but you NEVER have to queue behind more than 2 people as a result of the staff having such quick service
-Lots of spaces to relax and have a drink
-Cleaners bring you clean towels every single day and made us laugh with their creative ways of displaying the stuffed animal in our room
-Entertainment team so happy and always doing something (special thanks to Madi and Yasin)
-Beds are HUGE and SO comfy
-aircon is so good in the room
-food was a good selection for what you pay for, our favourite night was Saturday where there was seafood, paella, chocolate fountain and chocolate cake
-generally really clean hotel
Things to consider
-unfortunately we didn’t have the best arrival as we were put in an unclean room and then the head of housekeeping lady was slightly rude (we felt), however it may have been a miscommunication with languages etc
- after discussing with a couple of people from reception they moved us immediately and we had no issues from then
-be prepared to be approached a lot by workers (photography, excursions, spa, animation team doing activities etc) , especially around the pool area. All in all, this was sometimes frustrating but they always respected “no” in the end and we understand this is just peoples way of making a livelihood which we completely respect.
- on the topic of excursions, I would not recommend the camel caravan personally. I found it quite distressing seeing how poorly the camels were treated (tied extremely close together, kicked when people were put on them, minimal breaks etc) obviously different countries have different regulations around animals but their welfare is something I feel quite strongly about (THIS IS NOT A REFLECTION OF THE HOTEL).
Overall we had an absolutely amazing stay, which was in huge part due to the staff and upkeep of the hotel. Would recommend to families and couples looking for a relaxing, luxury but affordable hotel.
Thanks for everything :)
Réponse de l'hôtel
Commentaire : 20 juil. 2026
Many thanks for your valuable feedback.
We are delighted that Mohamed and Mohamed Jouini contributed so meaningfully to your experience through their attentive service and personal touches. Their dedication to creating memorable moments reflects our commitment to genuine hospitality, which we are proud to see resonated with you.
It is wonderful to know you appreciated our lush gardens, efficient service and the creative efforts of our housekeeping team. The comfort of our beds and climate-controlled rooms are indeed designed to help guests recharge after days spent enjoying our pools or Saturday seafood nights.
That said, we regret any discomfort caused during your arrival and appreciate your understanding as we resolved the matter promptly. While our teams aim to balance attentive service with guest privacy, we will review how we communicate offers to ensure they align with your preferences.
Finally, we are thrilled that our entertainment team's energy and the variety of dining options added to your relaxing stay. Your recognition of Yasin and Madi's efforts will be shared with them directly.
We look forward to welcoming you again.
Kind regards,
Guest Manager
Commentaire : 1 août 2026
Lovely
We had issue with reception on checkin, as they moved us to another hotel for fist night. They do overbook, so they didnt had a room for us. Looks like other guests had same issue, so seems to be a part of their regular routine, which is sad, as we lost some time in arguing and moving between hotels. 2 days almost entirely lost.
Commentaire : 1 août 2026
Best holiday ever and the warmest
Commentaire : 1 août 2026
Occidental Marhaba, Sousse, Tunisia
Commentaire : 1 août 2026
Fab holiday
Excellent emplacement
2011 Av. 14 Janvier, Sousse, 4001, Tunisie|1,81 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Cash
