El Mouradi Skanes
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Wi-Fi
Climatisation
Navette aéroport
Piscine
Salle de sport
Spa
El Mouradi Skanes : plus d'informations
El Mouradi Skanes
Situé dans la région de Skanès, le El Mouradi propose des chambres et des suites, chacune avec un balcon ou une terrasse privée. Il dispose de 2 piscines, d'un hammam et d'un centre de remise en forme.
Commentaires de 
Famille
Commentaire : 23 juil. 2026
Nice
We love this place the people are nice and food was good and the rooms are clean
Réponse de l'hôtel
Commentaire : 25 juil. 2026
Dear Guest,
Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed the hospitality, food, and cleanliness of our rooms. Your satisfaction is our priority, and we look forward to welcoming you back soon.
Best regards,
El Mouradi Skanes
Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed the hospitality, food, and cleanliness of our rooms. Your satisfaction is our priority, and we look forward to welcoming you back soon.
Best regards,
El Mouradi Skanes
Couple
UK
Commentaire : 26 juil. 2026
Avoid This Hotel – The Worst Holiday We Have Ever Had
Avoid This Hotel – The Worst Holiday We Have Ever Had
⭐☆☆☆☆ (1/5)
After travelling for over 26 years and staying in many hotels, this was, without question, the worst holiday we have ever experienced.
We booked a 14-night all-inclusive holiday at El Mouradi Hotel, Skanes, Tunisia (8–22 June 2026) expecting the four-star standard that was advertised. Instead, we spent two weeks dealing with poor hygiene, broken facilities, lack of food, health concerns, and constant disappointment, And to top it all we had one guest playing knock down ginger late at night uploading to TikTok.
Unable to upload videos to this site but are available.
The Room
Our room was old, shabby, and smelled strongly of mould from the moment we walked in.
Problems included:
No refrigerator, despite one being advertised.
The television didn't work.
Mould inside the cabinet where the fridge should have been.
A filthy bathroom with a constant smell of urine.
Stained sanitary ware and a dirty bath.
A shower that barely worked throughout the holiday.
Rock-hard beds with old bedspreads covered in cigarette burns.
Patio doors that wouldn't lock.
Air conditioning that smelt foul whenever it was switched on.
This was nowhere near what anyone would expect from a four-star hotel.
A Serious Health Issue
My husband is a Type 1 diabetic and requires insulin that must be kept below 30°C. I also use Mounjaro, which also requires appropriate storage.
Because the advertised fridge was missing, both medications were exposed to excessive temperatures before a fridge eventually arrived later that evening. By then, the medication had already been compromised.
To make matters worse, housekeeping repeatedly switched off the electricity in the room while cleaning, meaning the fridge also stopped working during the day.
This was unacceptable and caused us considerable worry throughout the holiday.
The Food
The restaurant was one of the biggest disappointments.
Large numbers of local guests entered the restaurant at meal times, and food regularly disappeared before many guests had the chance to eat.
On one occasion, we were unable to have lunch because there was virtually nothing left. This wasn't an isolated incident—it happened repeatedly throughout our stay.
Although management later allowed us to use the à la carte restaurant in the evenings, this did nothing to resolve the lunchtime problems.
We also witnessed bread rolls being returned to the serving shelves after another family had already handled them. Watching food being put back for other guests to eat raised serious concerns about hygiene.
Sunbeds and Swimming Pool
Every morning we had to get up around 5:00 am just to have any chance of getting a sunbed.
Most of the sunbeds were cracked, broken, and uncomfortable. Without cushions, the broken plastic pinched your skin.
The lifeguard regularly removed cushions from occupied beds while guests were away eating and gave them to other people.
Only towards the very end of our holiday did new sunbeds appear, but there still weren't enough cushions.
The swimming pool also looked poorly maintained. During our two-week stay, we only personally saw it being cleaned once, and there were visible scum marks around the edges and steps.
Hygiene Throughout the Hotel
Cleanliness throughout the hotel was extremely poor.
During our stay we saw:
Cockroaches around the pool.
Cockroaches inside the upstairs bar.
Cockroaches outside the restaurant.
Dirty communal areas.
Broken outdoor furniture.
Poor overall maintenance.
Lift Problems
One lift was out of service for our entire holiday.
The second lift also broke down during our stay.
As someone who suffers from COPD and asthma, repeatedly climbing four flights of stairs caused me significant difficulty.
Constant Maintenance Work
One morning we were woken at 7:20 am by loud construction work that sounded like walls were being demolished.
We also experienced another morning without hot water.
Hardly the relaxing holiday we had paid for.
Drinks
Despite booking all-inclusive, there were very few suitable sugar-free soft drinks available for diabetics.
We ended up buying our own drinks for most of the holiday, which should never happen at an all-inclusive resort.
Entertainment
The evening entertainment was repetitive and very poor.
Most nights consisted of exactly the same dancing with very little variety or effort.
Overall
This hotel fell well below the standard advertised.
Instead of enjoying our holiday, we spent most of it dealing with problems that no paying guest should have to experience.
The accommodation, food, hygiene, maintenance, facilities, and customer service were all extremely disappointing.
We have photographs and videos documenting many of the issues we experienced, including the condition of our room, mould, broken sunbeds, cockroaches, pool cleanliness, and general state of the hotel.
Would we return? Absolutely not.
Would we recommend this hotel? Definitely not.
If you are looking for a genuine four-star all-inclusive holiday, I strongly recommend choosing somewhere else.
⭐☆☆☆☆ (1/5)
After travelling for over 26 years and staying in many hotels, this was, without question, the worst holiday we have ever experienced.
We booked a 14-night all-inclusive holiday at El Mouradi Hotel, Skanes, Tunisia (8–22 June 2026) expecting the four-star standard that was advertised. Instead, we spent two weeks dealing with poor hygiene, broken facilities, lack of food, health concerns, and constant disappointment, And to top it all we had one guest playing knock down ginger late at night uploading to TikTok.
Unable to upload videos to this site but are available.
The Room
Our room was old, shabby, and smelled strongly of mould from the moment we walked in.
Problems included:
No refrigerator, despite one being advertised.
The television didn't work.
Mould inside the cabinet where the fridge should have been.
A filthy bathroom with a constant smell of urine.
Stained sanitary ware and a dirty bath.
A shower that barely worked throughout the holiday.
Rock-hard beds with old bedspreads covered in cigarette burns.
Patio doors that wouldn't lock.
Air conditioning that smelt foul whenever it was switched on.
This was nowhere near what anyone would expect from a four-star hotel.
A Serious Health Issue
My husband is a Type 1 diabetic and requires insulin that must be kept below 30°C. I also use Mounjaro, which also requires appropriate storage.
Because the advertised fridge was missing, both medications were exposed to excessive temperatures before a fridge eventually arrived later that evening. By then, the medication had already been compromised.
To make matters worse, housekeeping repeatedly switched off the electricity in the room while cleaning, meaning the fridge also stopped working during the day.
This was unacceptable and caused us considerable worry throughout the holiday.
The Food
The restaurant was one of the biggest disappointments.
Large numbers of local guests entered the restaurant at meal times, and food regularly disappeared before many guests had the chance to eat.
On one occasion, we were unable to have lunch because there was virtually nothing left. This wasn't an isolated incident—it happened repeatedly throughout our stay.
Although management later allowed us to use the à la carte restaurant in the evenings, this did nothing to resolve the lunchtime problems.
We also witnessed bread rolls being returned to the serving shelves after another family had already handled them. Watching food being put back for other guests to eat raised serious concerns about hygiene.
Sunbeds and Swimming Pool
Every morning we had to get up around 5:00 am just to have any chance of getting a sunbed.
Most of the sunbeds were cracked, broken, and uncomfortable. Without cushions, the broken plastic pinched your skin.
The lifeguard regularly removed cushions from occupied beds while guests were away eating and gave them to other people.
Only towards the very end of our holiday did new sunbeds appear, but there still weren't enough cushions.
The swimming pool also looked poorly maintained. During our two-week stay, we only personally saw it being cleaned once, and there were visible scum marks around the edges and steps.
Hygiene Throughout the Hotel
Cleanliness throughout the hotel was extremely poor.
During our stay we saw:
Cockroaches around the pool.
Cockroaches inside the upstairs bar.
Cockroaches outside the restaurant.
Dirty communal areas.
Broken outdoor furniture.
Poor overall maintenance.
Lift Problems
One lift was out of service for our entire holiday.
The second lift also broke down during our stay.
As someone who suffers from COPD and asthma, repeatedly climbing four flights of stairs caused me significant difficulty.
Constant Maintenance Work
One morning we were woken at 7:20 am by loud construction work that sounded like walls were being demolished.
We also experienced another morning without hot water.
Hardly the relaxing holiday we had paid for.
Drinks
Despite booking all-inclusive, there were very few suitable sugar-free soft drinks available for diabetics.
We ended up buying our own drinks for most of the holiday, which should never happen at an all-inclusive resort.
Entertainment
The evening entertainment was repetitive and very poor.
Most nights consisted of exactly the same dancing with very little variety or effort.
Overall
This hotel fell well below the standard advertised.
Instead of enjoying our holiday, we spent most of it dealing with problems that no paying guest should have to experience.
The accommodation, food, hygiene, maintenance, facilities, and customer service were all extremely disappointing.
We have photographs and videos documenting many of the issues we experienced, including the condition of our room, mould, broken sunbeds, cockroaches, pool cleanliness, and general state of the hotel.
Would we return? Absolutely not.
Would we recommend this hotel? Definitely not.
If you are looking for a genuine four-star all-inclusive holiday, I strongly recommend choosing somewhere else.
Réponse de l'hôtel
Commentaire : 27 juil. 2026
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at El Mouradi Skanes. I sincerely apologize that your experience did not meet your expectations and that you encountered multiple issues during your holiday.
We are committed to providing a high standard of service, and it is disheartening to learn about the challenges you faced with your room conditions, including hygiene and maintenance. Your concerns regarding the food availability and hygiene practices in the restaurant are also noted; we take such matters very seriously as guest health and safety are our top priorities. The situation with the sunbeds and the pool maintenance is regrettable, and we understand how frustrating this must have been during your stay.
Please rest assured that your comments will be reviewed with the relevant departments to enhance our guest experience moving forward. We appreciate your detailed observations and hope to improve in these areas.
Thank you once again for your feedback.
Best regards,
El Mouradi Skanes
Thank you for taking the time to share your feedback regarding your recent stay at El Mouradi Skanes. I sincerely apologize that your experience did not meet your expectations and that you encountered multiple issues during your holiday.
We are committed to providing a high standard of service, and it is disheartening to learn about the challenges you faced with your room conditions, including hygiene and maintenance. Your concerns regarding the food availability and hygiene practices in the restaurant are also noted; we take such matters very seriously as guest health and safety are our top priorities. The situation with the sunbeds and the pool maintenance is regrettable, and we understand how frustrating this must have been during your stay.
Please rest assured that your comments will be reviewed with the relevant departments to enhance our guest experience moving forward. We appreciate your detailed observations and hope to improve in these areas.
Thank you once again for your feedback.
Best regards,
El Mouradi Skanes
Voyageur anonyme
Commentaire : 21 juil. 2026
Date d'arrivée : juil. 2026
If you like noise until all hours of the day and night with endless kids screaming at two in the morning and boom boom uncontrollable noise then ok. Loads of kids get dropped off in to swim in the pool. No security to stop them making a racket. I had to get up at two in the morning and ask them to stop the noise. Never can this place be four stars!! Building is outdated and on its last legs!! Stay away it’s awful!!
Groupe
Commentaire : 15 juil. 2026
Avoid
English do not visit
The food is terrible
You will queue for at least 30mins for anything
Full of non English
Pool nice
Staff nice
Entertainment terrible
Rooms very old very dated
No fridge
The food is terrible
You will queue for at least 30mins for anything
Full of non English
Pool nice
Staff nice
Entertainment terrible
Rooms very old very dated
No fridge
Réponse de l'hôtel
Commentaire : 18 juil. 2026
Dear Guest,
Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations, particularly in relation to the dining options and room amenities. Your comments about the entertainment and service have been noted for future consideration.
Best regards,
El Mouradi Skanes
Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations, particularly in relation to the dining options and room amenities. Your comments about the entertainment and service have been noted for future consideration.
Best regards,
El Mouradi Skanes
Famille
Commentaire : 14 juil. 2026
Overcrowded, broken sunbeds, bed bugs
Staff friendly, location good that’s the only positives about this hotel. Overcrowded restaurant with huge ques for each course. Beer served in small plastic cups or paper coffee cups . Only one socket in upgraded sea view room . Not even a bottle of water in the fridge . Definitely not a 4 * , wouldn’t even say a 3*. Be prepared to get up early for a sunbed then chances are it’s a broken one . But worse thing was after taking precautions not to get bitten by mosquitoes I couldn’t do anything about the bed bugs . Bitten from the back of my neck to the back of my ankles. I noticed a few other unfortunate victims around the pool aswell. Very disappointed in love holiday s recommending this as a 4 * and I’ve lost confidence in them as this is by far the worst hotel I’ve stayed in .
Emplacement
Zone Touristique-Dkhila Monas, Monastir, 5000, Tunisie|12,3 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
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