Galaxy Apartments Lucerne
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 10:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Wi-Fi
Parking
Navette aéroport
Non-fumeur
Blanchisserie
Animaux de compagnie acceptés
Galaxy Apartments Lucerne : plus d'informations
Galaxy Apartments Lucerne
L’établissement Galaxy Apartments Lucerne vous accueille à Lucerne, à respectivement 1,1 km et 1,7 km de ces lieux d’intérêt : Gare de Lucerne et Monument du Lion. Il comprend des hébergements avec une connexion Wi-Fi gratuite et un coin salon.
Commentaires de 
Famille
Commentaire : 27 juil. 2026
Date d'arrivée : juil. 2026
Worst accommodation we have ever booked
Unfortunately, our stay was a huge disappointment. We would have preferred to check out immediately after checking in. Unfortunately, there was no affordable accommodation available in Lucerne on short notice for our family of five, so we had to stay.
For CHF 700.– for two nights, we would have expected clean, well-maintained accommodation that matched the photos. Instead, we found an apartment that had almost nothing in common with the pictures on the internet. We unfortunately felt deceived by the listing photos.
After just a few minutes, our children had black feet from the dirty floor. The photos we took show only a portion of the defects.
During our stay, we had to note, among other things, the following defects:
Floors heavily soiled – our children had black feet after a few minutes.
The entire apartment was very dusty.
Baseboards and radiators were full of dust and dirt.
Mold in the shower as well as soiled grout and seals.
Swollen and damaged floor panels.
Damaged baseboards and walls.
Stains and a burn hole in the sofa.
Curtains were partially only half hung.
Television with a damaged display.
Defective remote control – watching television was practically impossible.
Very poor Wi-Fi.
Refrigerator not clean.
Dishwasher heavily calcified.
Greasy and unkempt kitchen.
A kitchen cabinet was ripped out or damaged.
Defective electrical outlet.
Damaged lamp cover.
There were numerous dead insects in the kitchen light.
Sink without a functioning stopper.
Balcony full of leaves and dirt and obviously not cleaned for a long time.
The kitchen equipment was also very poor. There was neither a cleaning cloth nor cleaning supplies to be able to clean the dirty kitchen ourselves. Even a dish towel for drying was missing. Overall, the kitchen was only very sparsely equipped.
For fresh towels, you had to contact the staff every single time. For a stay in this price range, we would have expected an uncomplicated towel service.
The general areas of the building also did not make a good impression. The elevator was very dirty and trash was stored by the mailbox area, which caused the entrance area to smell unpleasantly of garbage.
Additionally, the apartment smelled strongly of chlorine. The walls had been treated with an intense fragrance, presumably to cover up odors. The apartment is also extremely thin-walled – you can hear practically every conversation, every door, and every step from the neighboring apartments. Rest was hardly possible.
The furnishings also looked old, thrown together, and unkempt, and in no way matched the impression that the photos on the internet conveyed.
CHF 700.– for two nights is absolutely not justified for this accommodation. This apartment urgently needs a thorough cleaning, numerous repairs, and a comprehensive renovation.
We have never been so disappointed by an accommodation. In our opinion, the photos on the internet do not correspond to the actual condition of the apartment. Unfortunately, we cannot recommend Galaxy Apartments at all and would definitely never stay there again.
For CHF 700.– for two nights, we would have expected clean, well-maintained accommodation that matched the photos. Instead, we found an apartment that had almost nothing in common with the pictures on the internet. We unfortunately felt deceived by the listing photos.
After just a few minutes, our children had black feet from the dirty floor. The photos we took show only a portion of the defects.
During our stay, we had to note, among other things, the following defects:
Floors heavily soiled – our children had black feet after a few minutes.
The entire apartment was very dusty.
Baseboards and radiators were full of dust and dirt.
Mold in the shower as well as soiled grout and seals.
Swollen and damaged floor panels.
Damaged baseboards and walls.
Stains and a burn hole in the sofa.
Curtains were partially only half hung.
Television with a damaged display.
Defective remote control – watching television was practically impossible.
Very poor Wi-Fi.
Refrigerator not clean.
Dishwasher heavily calcified.
Greasy and unkempt kitchen.
A kitchen cabinet was ripped out or damaged.
Defective electrical outlet.
Damaged lamp cover.
There were numerous dead insects in the kitchen light.
Sink without a functioning stopper.
Balcony full of leaves and dirt and obviously not cleaned for a long time.
The kitchen equipment was also very poor. There was neither a cleaning cloth nor cleaning supplies to be able to clean the dirty kitchen ourselves. Even a dish towel for drying was missing. Overall, the kitchen was only very sparsely equipped.
For fresh towels, you had to contact the staff every single time. For a stay in this price range, we would have expected an uncomplicated towel service.
The general areas of the building also did not make a good impression. The elevator was very dirty and trash was stored by the mailbox area, which caused the entrance area to smell unpleasantly of garbage.
Additionally, the apartment smelled strongly of chlorine. The walls had been treated with an intense fragrance, presumably to cover up odors. The apartment is also extremely thin-walled – you can hear practically every conversation, every door, and every step from the neighboring apartments. Rest was hardly possible.
The furnishings also looked old, thrown together, and unkempt, and in no way matched the impression that the photos on the internet conveyed.
CHF 700.– for two nights is absolutely not justified for this accommodation. This apartment urgently needs a thorough cleaning, numerous repairs, and a comprehensive renovation.
We have never been so disappointed by an accommodation. In our opinion, the photos on the internet do not correspond to the actual condition of the apartment. Unfortunately, we cannot recommend Galaxy Apartments at all and would definitely never stay there again.
Famille
Commentaire : 13 juil. 2026
Date d'arrivée : juil. 2026
Run away
It is an old and dirty building, with spiderwebs on the room's balcony. They don't even have a toaster, a microwave, or even a lousy rag to dry your hands or the dishes in the kitchen. The pillows are disgusting.
The only good thing is the location, which is within walking distance of the center, but paying 487 euros for two nights in this studio is a total rip-off. Run away.
The only good thing is the location, which is within walking distance of the center, but paying 487 euros for two nights in this studio is a total rip-off. Run away.
Voyageur anonyme
Commentaire : 19 août 2026
Date d'arrivée : août 2026
Good location for central Lucerne but very expensive for what you get. Sofa bed not made up, 1 bath towel per person and no handtowel, tiny bathroom, minimal kitchen and dishwasher didn't work properly, nor did one of the fans. Acceptable, but wouldn't be my first choice. When checking out we walked past another of their apartments which looked nicer, so maybe we just got a bad one.
Voyageur anonyme
Commentaire : 16 août 2026
Date d'arrivée : juil. 2026
Don’t book this hotel.
It was not cleaned when we checked in, dust on the floor in all rooms. The kitchen equipment was not washed nor properly functionable. The bed most likely contained bed bugs as we woke up with several red marks perceived as bites.
Some furniture was broken, like towel bar, freezer handle to mention a few.
The conditions did not compare to the photos at all. We tried to get compensation back from this hotel but their complaint handling is almost non-existent.
There was also overloaded and bad-smelling trash bins by the entrance of the hotel.
It was not cleaned when we checked in, dust on the floor in all rooms. The kitchen equipment was not washed nor properly functionable. The bed most likely contained bed bugs as we woke up with several red marks perceived as bites.
Some furniture was broken, like towel bar, freezer handle to mention a few.
The conditions did not compare to the photos at all. We tried to get compensation back from this hotel but their complaint handling is almost non-existent.
There was also overloaded and bad-smelling trash bins by the entrance of the hotel.
Couple
Commentaire : 6 août 2026
Date d'arrivée : juil. 2026
DO NOT BOOK!!
DO NOT STAY HERE!!! The worst place I have every visited!! When entering the building you are met with a mountain of garbage bags. The building itself also looks and smells like a prison, super dirty and old.
The studio we rented was not cleaned at all. A lot of stuff were broken or completely missing. We could barely touch plates and stuff in the apartment because they were so disgusting.
After the first night we developed bites on our bodies, from some kind of lice or bed bugs.
We, together with Hotels.com and Expedia, have been trying to reach the company afterward for compensation and they are totally ignoring us. Do whatever you can and find another place to live.
DO NOT BOOK!!!!
The studio we rented was not cleaned at all. A lot of stuff were broken or completely missing. We could barely touch plates and stuff in the apartment because they were so disgusting.
After the first night we developed bites on our bodies, from some kind of lice or bed bugs.
We, together with Hotels.com and Expedia, have been trying to reach the company afterward for compensation and they are totally ignoring us. Do whatever you can and find another place to live.
DO NOT BOOK!!!!
Emplacement
15 Gibraltarstrasse, Quartier du musée, Lucerne, 6003, Suisse|1,31 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
10:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Galaxy Apartments Lucerne : questions fréquentes
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