IntercityHotel Geneva
+ 156
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Salle de sport
Spa
IntercityHotel Geneva : plus d'informations
IntercityHotel Geneva
L’établissement IntercityHotel Geneva se situe à Genève, à 5,1 km de ce lieu d’intérêt : Conseil Européen pour la Recherche Nucléaire.
Commentaires de 
Voyageur anonyme
Commentaire : 24 sept. 2026
Date d'arrivée : sept. 2026
Clean room nice staff nice underground parking but you will pay about 35 pounds a day very close to the airport 5 minutes .
Voyageur anonyme
Commentaire : 8 sept. 2026
Date d'arrivée : août 2026
I had an okay stay, they canceled my reservation after I had dropped in and they didn't let me check in. Not a good first impression.
Voyageur anonyme
Commentaire : 5 sept. 2026
Date d'arrivée : août 2026
We loved the sauna/steam room, airport shuttle and the rain shower. The pillows were not so good. The Nespresso pods in the room were a plus.
Voyageur anonyme
Commentaire : 31 août 2026
Date d'arrivée : août 2026
If you need to be by the airport, stay here. Otherwise you are located in an office park style wasteland.
Famille
Commentaire : 30 août 2026
Date d'arrivée : août 2026
Unfortunate experience - stay somewhere else
I arrived at 9pm on a Sunday night with my son after a long days travel, for one nights stay before an early flight - we were both extremely hungry after a stressful journey.
After the most convoluted 'self-check in' of my life (which felt about 5x as time consuming as just checking in with an actual person (none were available), we headed straight to the bar to ask if there was any food available. The bartender confirmed they had only 2 options as it was Sunday night/no one in the kitchen (so clearly convenience food)
Chicken curry was acceptable, so we ditched our bags in the room and ordered 2.
The curry was OK.....clearly straight from a microwave but we were so hungry we would've eaten a plank of wood. That actually would've been a similar consistency to the bread that was served which would've been best attacked with a saw.
Anyway, to cut a long story short, 2 microwave curries and 1.5 pints of lager cost c. 76CHF - c.£70.
I'm still staggered now typing this, but after expressing just how unacceptable this was (and even checking Swiss law) i was eventually simply told i had to pay (having secured a whopping 10% off and a complimentary soft drink of my choice).
Obviously i have the option to email the hotel director, and be offered a pitance of credit for a hotel i will never return to, but i don't have the time or energy for that loop of pretend 'customer care'. They had a chance to look after a customer a chose not to.
I find it so distasteful that anywhere would serve up dishes which will cost less than 4 CHF in a pre-prepared container, but charge their customers 30 CHF for the pleasure.
Disgusting, and i will never give this chain another cent of my money in future
After the most convoluted 'self-check in' of my life (which felt about 5x as time consuming as just checking in with an actual person (none were available), we headed straight to the bar to ask if there was any food available. The bartender confirmed they had only 2 options as it was Sunday night/no one in the kitchen (so clearly convenience food)
Chicken curry was acceptable, so we ditched our bags in the room and ordered 2.
The curry was OK.....clearly straight from a microwave but we were so hungry we would've eaten a plank of wood. That actually would've been a similar consistency to the bread that was served which would've been best attacked with a saw.
Anyway, to cut a long story short, 2 microwave curries and 1.5 pints of lager cost c. 76CHF - c.£70.
I'm still staggered now typing this, but after expressing just how unacceptable this was (and even checking Swiss law) i was eventually simply told i had to pay (having secured a whopping 10% off and a complimentary soft drink of my choice).
Obviously i have the option to email the hotel director, and be offered a pitance of credit for a hotel i will never return to, but i don't have the time or energy for that loop of pretend 'customer care'. They had a chance to look after a customer a chose not to.
I find it so distasteful that anywhere would serve up dishes which will cost less than 4 CHF in a pre-prepared container, but charge their customers 30 CHF for the pleasure.
Disgusting, and i will never give this chain another cent of my money in future
Réponse de l'hôtel
Commentaire : 2 sept. 2026
Dear Guest,
Thank you for taking the time to share such detailed feedback. We are truly sorry that your arrival and dining experience left you so disappointed, particularly after a long and stressful journey with your son.
Regarding our restaurant, we would like to clarify that it remains open during the weekend, including on Sundays. However, during these periods, we operate with a reduced menu consisting of a selection of pre-prepared dishes, as our kitchen service is limited. We regret that this offer did not meet your expectations, especially given your late arrival and the circumstances of your journey.
We are also sorry that the self-check-in process felt unnecessarily complicated and time-consuming. We understand that the process can be frustrating when arriving late at night, and we regret that it added to an already difficult journey.
We take your comments regarding the food quality, pricing, and the way your concerns were handled very seriously. Regardless of the circumstances, we want our guests to feel listened to and treated with care when they raise an issue. We are sorry that this was not your impression.
We appreciate you bringing your experience to our attention. Your feedback will be shared with the relevant teams, particularly regarding our weekend dining offer and guest communication, so that we can continue to improve.
Kind regards,
Thank you for taking the time to share such detailed feedback. We are truly sorry that your arrival and dining experience left you so disappointed, particularly after a long and stressful journey with your son.
Regarding our restaurant, we would like to clarify that it remains open during the weekend, including on Sundays. However, during these periods, we operate with a reduced menu consisting of a selection of pre-prepared dishes, as our kitchen service is limited. We regret that this offer did not meet your expectations, especially given your late arrival and the circumstances of your journey.
We are also sorry that the self-check-in process felt unnecessarily complicated and time-consuming. We understand that the process can be frustrating when arriving late at night, and we regret that it added to an already difficult journey.
We take your comments regarding the food quality, pricing, and the way your concerns were handled very seriously. Regardless of the circumstances, we want our guests to feel listened to and treated with care when they raise an issue. We are sorry that this was not your impression.
We appreciate you bringing your experience to our attention. Your feedback will be shared with the relevant teams, particularly regarding our weekend dining offer and guest communication, so that we can continue to improve.
Kind regards,
Excellent emplacement
127 Route de Meyrin, Vernier, 1219, Suisse|1,65 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
IntercityHotel Geneva : questions fréquentes
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Location de voiture à Vernier