Waters Edge Hotel
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Waters Edge Hotel : plus d'informations
Waters Edge Hotel
En choisissant Waters Edge Hotel, vous profiterez d'un séjour en plein centre de Battaramulla, (Battaramulla South), à moins de 10 minutes en voiture de Centre commercial Colombo City Centre et Diyatha Uyana. Cet hôtel se trouve à 0,7 km de Département d'Immigration et d'émigration et à 1,8 km de Département de la conservation de la vie sauvage. Laissez place à la détente en rejoignant les 15 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Pendant votre séjour dans cet hôtel, vous trouverez sur place 7 restaurants et un café. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 10 h 00. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement. Les 20 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les équipements et services offerts par l'hébergement comprennent un téléphone et un bureau. Le service d'entretien est assuré tous les jours.
Commentaire : 9 mai 2026
Date d'arrivée : mai 2026
Wonderful Anniversary Dinner
The staff provided excellent service throughout the evening, and we would especially like to appreciate Maduranga for his kindness and attention to detail. He thoughtfully arranged a cake for us to celebrate our anniversary, which truly made the moment extra special.
Thank you to the entire team for the warm hospitality and for creating such a memorable experience for us. Highly recommended! ❤️
Commentaire : 27 juin 2026
Date d'arrivée : juin 2026
Faded Reputation and Serving Melting Leftovers for Top Dollar
However, our experience yesterday (27th June) during the second seating at Pranzo for the Saturday International Dinner Buffet was an absolute disgrace.
For the premium price charged, we were essentially served leftovers. The buffet stations were completely depleted, and there were absolutely no refills throughout our dining time (images attached).
To make matters worse, the service from the stewards was awful. Nobody bothered to clear our tables; we had to repeatedly ask for basic service. While they might have been exhausted from the first seating, paying guests shouldn't bear the brunt of an unmotivated, unpleasant staff.
The desserts were a joke - soggy, melting puddings and empty trays. How do you host an expensive international buffet and not even have basic ice cream or curd?
It felt like we paid to eat garbage. This was the worst dinner experience of our lives and we will never be returning. Total waste of money.
Commentaire : 27 avr. 2026
Date d'arrivée : avr. 2026
Service Disappointing
Only a supervisor checked briefly; the manager didn’t even come to speak to the family until we went to him. Despite the incident, they requested the balance payment before the wedding ended. When informed about leaving an honest review, the manager showed no concern and casually said it was fine.
Very unprofessional handling, especially considering it was a wedding and the bride was injured.
We expected a professional, safe, and respectful service from a reputed venue like Waters Edge. Instead, this event was marked by negligence, poor service, lack of empathy, and unprofessional management behavior—especially considering that the bride herself was injured.
I strongly urge the management to take this complaint seriously, investigate the incident, and improve safety and service standards to prevent such incidents in the future. I also expect a formal response addressing this matter.
Commentaire : 8 déc. 2025
Date d'arrivée : nov. 2025
Waters Edge is a scam!
I feel bad for the service team since they do a good job, but the management and sales team is ridiculous!
We have booked the venue 11 months prior to the wedding day and they waited too long and started making the whole thing a mess 2 weeks prior to the wedding day.
Mr. Thalagala and the staff is working so unprofessional so that you will lose your mind as a client!!!! I had to explain them on my wedding day, which tasks need to be done!
When you call them, they will just hang up. They will also hang up the phone while you are talking. Is this professional work?
When you talk to their team, they are just reacting "if the allocated person does not respond, it's not my problem it's your problem". Since I cannot attach any Screenshots I will write the whatsapp number they wrote me: +947xxxx5970 She told me im being rude, but how can someone not be rude in such situations? We paid you for your work!
We came with a group of people from Germany all the way to Sri Lanka for our special day and Waters Edge has shown a bad image to everyone.
Even my musicians, the band, photographers and videographers, the decoration team and the ring ceremony team had so many problems on the wedding day because of these Waters Edge people, who are incapable of doing their own daily tasks, that they have been doing for a long time!?
Get some qualified, experienced people to your team and you cannot go forward with this team that you have right now!
Thalagala and Nimenka both of them should leave their jobs!
We will take our all legal and media actions against this matter!
Commentaire : 22 nov. 2025
Date d'arrivée : nov. 2025
Good time
Excellent emplacement
316 Polduwa Rd No 316, Ethul Kotte Road, Colombo, 10120, Sri Lanka|8,16 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Petit déjeuner disponible
Prix du petit déjeuner
Pour plus d’informations sur les prix, merci de contacter l’hôtel
Horaires du petit déjeuner
De 07:30 à 10:00, du Lundi au Dimanche