Leonardo Royal Hotel Glasgow
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Leonardo Royal Hotel Glasgow : plus d'informations
Leonardo Royal Hotel Glasgow
Leonardo Royal Hotel Glasgow se situe dans le centre-ville, plus précisément dans le quartier City Centre Glasgow, une zone piétonne de Glasgow, idéale du fait de sa proximité avec les boutiques. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Italian Centre et Salon de thé Willow Tearooms, ou laissez-vous surprendre par la beauté de la nature locale auprès des magnifiques Parc de Pollok et Strathclyde Country Park. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Salle omnisports SSE Hydro et Centre écossais de conférences et d'expositions. Les clients apprécient particulièrement l'emplacement central de cet hôtel. En plus d'être non-fumeurs, cet hôtel comprend un restaurant, un centre de fitness et un bar / salon. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Parmi les autres prestations, il y a un café, un service d'étage 24 h/24 et un centre d'affaires. Leonardo Royal Hotel Glasgow possède 321 chambres comprenant une machine à espresso et un coffre-fort. Une télévision à écran plat donne accès aux chaînes par satellite. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie », des articles de toilette de luxe, des articles de toilette gratuits et un sèche-cheveux. Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Des bureaux et des chaises de bureau sont fournis. De plus, les chambres possèdent de l'eau minérale (offerte) et une cafetière ou une bouilloire. Cet hôtel propose un centre de fitness.
Commentaire : 17 juil. 2026
Best hotel breakfast!!
The pillows weren't to my liking but that's personal.
But the rest was great. The executive lounge is worth the extra money for your drinks and snacks.
Breaking was absolutely fantastic. Loads of choice, omelette station too and nothing swimming in grease. We were welcomed every morning by a lovely man.
We found the whole place clean and all staff polite and pleasant. Bar staff were very lovely.
Not in the best part of town but handy for everything and once you're inside you wouldn't know.
Definitely stay here again
UK
Commentaire : 13 juil. 2026
Excellent hotel and location
Réponse de l'hôtel
Commentaire : 14 juil. 2026
Many thanks for staying recently and thank you for taking the time to leave a review.
We are delighted to hear that you enjoyed your two-night stay and that you found your room to be of a high standard, spotless, and comfortable. It is also fantastic to know that our team made such a positive impression through their helpful and welcoming service. We are pleased that you enjoyed our central location and the breakfast offering, and we appreciate your kind comments regarding the quality and selection available. Your feedback regarding the fruit juices has also been noted and shared with the relevant team as we continue to review our offering and look for ways to enhance our guests’ experience. Thank you again for your generous feedback and for highlighting the areas that contributed to your enjoyable stay.
We would love to have you around again in the future when it suits you the most!
Best regards,
Manol
Customer Relations Executive.
Commentaire : 9 juil. 2026
Date d'arrivée : juil. 2026
Shocking
I have dinned on 10 occasions, not a single time was I asked if I had any allergies (thankfully I don’t). Restaurant staff is paying no attention, presents themselves unprofessional. I had found hair in my food and I raised that with restaurant supervisor. Food waiting time is long even when there is no one there. Every time I had to pay at the bar, no one had came over to present bill. 10 times I was paying and 10 times I had to mention that I have membership that qualifies for a discount, the staff would re issue the receipt just for me to tell them that is should be billed to the room, all of that could have been made much faster and pleasant if they would have been trained to ask questions - do you have membership card? Do you want it billed to the room or pay? No, staff blindly assumes and do whatever they want to do. Terrible service.
The only thing that’s Royal about this place is prices in restaurant. Jokes aside, I had to stay here for 10 days and the only good thing that I experienced is the morning breakfast staff, especially the gentleman who works from Monday to Thursday I believe that goes on his walks that stands and greets you! Other than that, the stay wasn’t the best.
The room cleannesses raises eyebrows, I found a screw, plastic wrap and fluff all over the room, one day they will refill your teas and coffees, the other they won’t. That’s a guessing game for guests to play to make stay more fun.
Réponse de l'hôtel
Commentaire : 10 juil. 2026
Many thanks for staying recently and thank you for taking the time to leave a review.
We are pleased to hear that our breakfast team made a positive impression during your stay, particularly the colleague who welcomed you each morning. We truly appreciate your kind recognition of his friendly approach and will be sure to share your comments with the team. We are, however, very sorry to learn that several aspects of your experience did not meet the standards we aim to provide. The concerns you have raised regarding service, communication, dining experiences, and room cleanliness are disappointing to hear and do not reflect the level of professionalism and attention to detail we strive for.
We appreciate you sharing that you raised these matters with Angus, and your feedback has been noted and shared with the relevant departments for further review. Ensuring our teams provide attentive, respectful service and that our procedures are followed consistently is extremely important, and your comments will support our ongoing training and improvement efforts. We apologise that your extended stay did not provide the experience you expected, and we appreciate your feedback as it helps us identify areas where we can improve.
I very much hope you'll be able to return to a Leonardo hotel soon and we'll be able to start to improve your journey as a customer.
Best regards,
Manol
Customer Relations Executive.
Commentaire : 6 juil. 2026
Date d'arrivée : juil. 2026
Stay over
We love this hotel but the restaurant should change though! Sound proofing was awful,we heard everything from other rooms.
Réponse de l'hôtel
Commentaire : 7 juil. 2026
Many thanks for staying recently and thank you for taking the time to leave a review.
We are pleased to hear that you enjoyed the cleanliness of the hotel and found our Executive Lounge to be a positive part of your experience.
We are sorry to hear that your dining experience did not meet your expectations. We appreciate your comments regarding the service and will share your feedback with the relevant team members as we are always looking for ways to improve our guests’ experiences. We also regret that noise from neighbouring rooms affected your stay, and we understand how important a comfortable and peaceful environment is. Thank you again for your continued support and for sharing your observations.
We would love to have you around again in the future when it suits you the most!
Best regards,
Manol
Customer Relations Executive.
Commentaire : 4 juil. 2026
Date d'arrivée : juil. 2026
The train line is very close and the trains moving slowly in and out of station are very noisy as in the tracks and wheels needing some lubrication, it was less so during the night but enough day time to stop you hearing the TV in room, yes the windows do close but then its stuffy as the air con was not effective.
The bed was comfortable, room and bathroom very clean.
The bar was very expensive, spoons are nextdoor!
Excellent emplacement
80 Jamaica St, Glasgow, G1 4QG, Royaume-Uni|0,7 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Options pour le petit déjeuner
Petit déjeuner continental, Petit déjeuner anglais, Petit déjeuner sans gluten, Petit déjeuner vegan, Petit déjeuner végétarien
Prix du petit déjeuner
17 € (≈ 14 GBP)/personne
