Leonardo Edinburgh Haymarket
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Salle de sport
Réception 24h/24
Leonardo Edinburgh Haymarket : plus d'informations
Leonardo Edinburgh Haymarket
Installé dans le centre-ville d’Édimbourg, à moins de 500 mètres de la gare de Haymarket, le Leonardo Royal Hotel Edinburgh Haymarket vous offre un excellent rapport qualité-prix.
Commentaires de 
Voyageur anonyme
Commentaire : 26 août 2026
Date d'arrivée : août 2026
Breakfast buffet included both cold and hot dishes. Very clean and well maintained. Easy walk to Haymarket train and bus station. Tolerable walk to Royal mile. Lots of ethnic restaurants and coffee shops in the area.
Couple
Commentaire : 20 août 2026
Date d'arrivée : août 2026
Old Fashioned Disappointment
Sadly, this is not an hotel which belongs to the new, well-styled type of hotels that are starting to be more and more prevalent - where the pared-back rooms still manage to contain everything you need; where there are welcoming shared spaces which contain quirky detailing; and where the fresh decor and pristine cleanliness makes you relax straight away.
Instead, the foyer is permanently cluttered with guests, baggage, inexplicable boxes dumped where they can be seen, and someone vainly attempting to clean. The traditionally-placed check-in desk is manned by at least one member staff who just doesn't have the knowledge to be helpful to tourists like ourselves.
Our deluxe room was faintly depressing, with the old-fashioned beige look and a vaguely cluttered attempt at comfort - which included a tea-point where avoiding banging one's head was an art. Paint was worn away on the bathroom door, we had a direct view onto the hotel dustbins, and the saving grace was the photos of Scotland and the size of the bed, with its clean linen.
Don't get me wrong - we were comfortable and able to do what we needed to - it was just disappointing to spend so very much per night for something that we had expected to be better. From the website, we had thought we had booked a bit more of an experience than Premier Inn. But Premier Inn wins, hands down, every time!
Instead, the foyer is permanently cluttered with guests, baggage, inexplicable boxes dumped where they can be seen, and someone vainly attempting to clean. The traditionally-placed check-in desk is manned by at least one member staff who just doesn't have the knowledge to be helpful to tourists like ourselves.
Our deluxe room was faintly depressing, with the old-fashioned beige look and a vaguely cluttered attempt at comfort - which included a tea-point where avoiding banging one's head was an art. Paint was worn away on the bathroom door, we had a direct view onto the hotel dustbins, and the saving grace was the photos of Scotland and the size of the bed, with its clean linen.
Don't get me wrong - we were comfortable and able to do what we needed to - it was just disappointing to spend so very much per night for something that we had expected to be better. From the website, we had thought we had booked a bit more of an experience than Premier Inn. But Premier Inn wins, hands down, every time!
Réponse de l'hôtel
Commentaire : 21 août 2026
Good morning Swallowland
Thank you for sharing your feedback.
We are pleased to hear that you found the bed comfortable and the linen clean, but we are sincerely sorry that other aspects of your stay fell short of expectations. We regret the concerns regarding the condition of the room, the appearance of the public areas, and the level of assistance. Your comments are valuable and will be shared with the relevant departments as we continue to review and improve our standards.
We appreciate your honest feedback and are sorry that we did not provide the experience you had anticipated.
We hope to welcome you back.
Kind Regards,
Anisa
Customer Relations Executive
Thank you for sharing your feedback.
We are pleased to hear that you found the bed comfortable and the linen clean, but we are sincerely sorry that other aspects of your stay fell short of expectations. We regret the concerns regarding the condition of the room, the appearance of the public areas, and the level of assistance. Your comments are valuable and will be shared with the relevant departments as we continue to review and improve our standards.
We appreciate your honest feedback and are sorry that we did not provide the experience you had anticipated.
We hope to welcome you back.
Kind Regards,
Anisa
Customer Relations Executive
Couple
Commentaire : 12 août 2026
Date d'arrivée : août 2026
Very disappointing experience – nowhere near what I expected for the price
Unfortunately, my stay at Leonardo Hotel Edinburgh Haymarket between August 09-12, 2026 was extremely disappointing, especially considering that I paid around USD 400 per night. At this price level, I expected at least a reasonable standard of comfort and basic amenities.
The bathroom was by far the biggest problem. The shower head could not be properly adjusted or moved, and the bathtub was extremely narrow. Taking a shower basically meant trying to move different parts of your body under the fixed stream of water one by one. It was uncomfortable and certainly not what I would expect from a hotel charging this kind of rate.
Even worse, there were several brown stains/marks inside the bathtub, which made the whole experience feel unpleasant and unhygienic.
The sink area was equally badly designed. The tap was positioned in such an awkward way that washing your hands without touching the basin was almost a challenge.
There was also no toilet brush in the bathroom. I specifically asked the hotel to provide one, but despite my request, it was never delivered.
Then there is the drinking water situation. Complimentary water was provided only on the first day. When I asked about water on the following days, I was told that I would need to buy it downstairs — at roughly four times the normal retail price. We are talking about a bottle of water. When a guest is paying around $400 per night, providing a bottle of water each day should surely not be considered an unreasonable expectation.
Storage was another issue. The wardrobe contained only three hangers, which is simply inadequate for a multi-day stay. There were no slippers and virtually none of the basic amenities one might normally expect in a hotel room, apart from liquid soap.
Finally, the rooms themselves are quite small, adding to the overall cramped feeling.
I understand that Edinburgh hotel prices can be very high during busy periods, but a high room rate should still come with an acceptable level of comfort, cleanliness and attention to basic guest needs. Unfortunately, my experience here fell far below that standard.
For the price I paid, I simply cannot recommend this hotel.
The bathroom was by far the biggest problem. The shower head could not be properly adjusted or moved, and the bathtub was extremely narrow. Taking a shower basically meant trying to move different parts of your body under the fixed stream of water one by one. It was uncomfortable and certainly not what I would expect from a hotel charging this kind of rate.
Even worse, there were several brown stains/marks inside the bathtub, which made the whole experience feel unpleasant and unhygienic.
The sink area was equally badly designed. The tap was positioned in such an awkward way that washing your hands without touching the basin was almost a challenge.
There was also no toilet brush in the bathroom. I specifically asked the hotel to provide one, but despite my request, it was never delivered.
Then there is the drinking water situation. Complimentary water was provided only on the first day. When I asked about water on the following days, I was told that I would need to buy it downstairs — at roughly four times the normal retail price. We are talking about a bottle of water. When a guest is paying around $400 per night, providing a bottle of water each day should surely not be considered an unreasonable expectation.
Storage was another issue. The wardrobe contained only three hangers, which is simply inadequate for a multi-day stay. There were no slippers and virtually none of the basic amenities one might normally expect in a hotel room, apart from liquid soap.
Finally, the rooms themselves are quite small, adding to the overall cramped feeling.
I understand that Edinburgh hotel prices can be very high during busy periods, but a high room rate should still come with an acceptable level of comfort, cleanliness and attention to basic guest needs. Unfortunately, my experience here fell far below that standard.
For the price I paid, I simply cannot recommend this hotel.
Réponse de l'hôtel
Commentaire : 13 août 2026
Good morning Hakannkural,
Thank you for taking the time to provide your feedback.
We are very sorry to hear that your stay did not meet your expectations, particularly regarding the bathroom facilities, cleanliness, room amenities and storage. We also sincerely apologise that your request for a toilet brush was not followed up and that the availability of drinking water and other amenities left you disappointed.
We understand that these issues were especially frustrating and we appreciate you bringing them to our attention. Your comments regarding the condition and design of the bathroom will be shared with the relevant teams for review.
We regret that your overall experience fell short of the standard we aim to provide and hope we may have the opportunity to restore your confidence in us in the future.
Kind Regards,
Anisa
Customer Relations Executive
Thank you for taking the time to provide your feedback.
We are very sorry to hear that your stay did not meet your expectations, particularly regarding the bathroom facilities, cleanliness, room amenities and storage. We also sincerely apologise that your request for a toilet brush was not followed up and that the availability of drinking water and other amenities left you disappointed.
We understand that these issues were especially frustrating and we appreciate you bringing them to our attention. Your comments regarding the condition and design of the bathroom will be shared with the relevant teams for review.
We regret that your overall experience fell short of the standard we aim to provide and hope we may have the opportunity to restore your confidence in us in the future.
Kind Regards,
Anisa
Customer Relations Executive
Voyageur anonyme
Commentaire : 30 août 2026
Date d'arrivée : août 2026
A pleasant stay at this hotel, perfectly positioned for a walk to either the high street or Murrayfield. The bed was comfy and room clean although the bathroom was a little mucky in places. Plenty of coffee and pods for a brew. It was noisy outside the room near the elevators. Snacks and drinks from the self serve shop are very expensive and the bar closes early at 11pm. Parking available and at a reasonable price.
We would stay here again though.
We would stay here again though.
Voyageur anonyme
Commentaire : 27 août 2026
Date d'arrivée : août 2026
The hotel is about a 15-20 minute walk to Edinburgh downtown. The staff were friendly and the room was modern and clean. The restaurant is very over priced with disappointing food. I would recommend not to eat there, there are plenty of breakfast/coffee shops and restaurants in the neighborhood that are a better value.
Très bon emplacement
1 Morrison Link, Haymarket, Édimbourg, EH3 8DN, Royaume-Uni|1,48 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
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