Hotel Panoramic
+ 38
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Infos rapides
Arrivée à partir de : | 16:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Réception 24h/24
Non-fumeur
Bar
Hotel Panoramic : plus d'informations
Hotel Panoramic
Bénéficiant d'un emplacement central verdoyant et calme, à moins de 300 mètres du musée d'art et de la bibliothèque publique, l'Hotel Panoramic propose un hébergement au sommet de la colline Capela.
Commentaires de 
Groupe
RO
Commentaire : 13 nov. 2018
Date d'arrivée : nov. 2018
Great location. Value for money
Good location to stay for a cuple of days if visiting Vlacea. It has basic amenities but sufficient for short stay. They also serve breakfast. The location is nice on top of the hill and close to city centre.
Famille
Commentaire : 15 mai 2018
Date d'arrivée : févr. 2018
They almost crushed my wedding
So, this happened:
I had my wedding on 12th of May 2018.
In May 2017 I talked to them, including the manager, to book the whole hotel.
I sent an email, as requested and got their confirmation, but they said the final price offer will be in 2018.
Later, in February 2018, I went to the hotel to confirm and offered to pay an advance, but they said it is still too early to talk about the price, as it may depend on wether we will need room heating or not. They told me to relax and we'll talk later about these "details".
But then, when I contacted them 3 weeks before the event, the manager told me that somehow they had rented the hotel to someone else for the same night.
And "puff"...there you go...left short of 66 accommodations just ahead of the wedding.
You can imagine the trauma to solve the problems.
I also do mention that I would have occupied the while hotel on the 12th of may and another 10 rooms at least for more than just that night and I also didn't ask for a great discount as I was willing to pay up to 120 RON for a double room, considering full hotel reservation(the desk tariff is 130 RON/room).
I also heard that I was not the only one to have had these kind of problems there.
I had my wedding on 12th of May 2018.
In May 2017 I talked to them, including the manager, to book the whole hotel.
I sent an email, as requested and got their confirmation, but they said the final price offer will be in 2018.
Later, in February 2018, I went to the hotel to confirm and offered to pay an advance, but they said it is still too early to talk about the price, as it may depend on wether we will need room heating or not. They told me to relax and we'll talk later about these "details".
But then, when I contacted them 3 weeks before the event, the manager told me that somehow they had rented the hotel to someone else for the same night.
And "puff"...there you go...left short of 66 accommodations just ahead of the wedding.
You can imagine the trauma to solve the problems.
I also do mention that I would have occupied the while hotel on the 12th of may and another 10 rooms at least for more than just that night and I also didn't ask for a great discount as I was willing to pay up to 120 RON for a double room, considering full hotel reservation(the desk tariff is 130 RON/room).
I also heard that I was not the only one to have had these kind of problems there.
Réponse de l'hôtel
Commentaire : 3 mars 2019
I am sorry to tell you that your story is not entirely true. You first came on May 2017, then in May 2018, just before the weeding, and not on February 2018, otherwise you would have a full signed contract as we do with all our customers (with a payment in advance). As a matter a fact, you came with 2 days before the weeding to solve the problem...
We told you to "relax and discuss the details later" on May 2017(when you came first time), when we didn't know the tariffs , but on 2018 you cannot come with 2 days before the weeding (not with 3 weeks as you said)... You discussed with me one time in May 2017, when it was too early and we didn't know the tariffs for the next year, and with 2 days before the weeding, when it was too late. Just to understand the importance of a 66 persons accommodation for us, we always sign a contract, specially when is with a discount ! we always ask the client for a room listing! we always ask the client with one week before if the number of the rooms is final...just to compare,I am sure you have been at the restaurant many times , for reservation, tasting de meniu, payments etc...our hotel is 5 min far away, you should give us a call or visit us...
I understand your frustration , but it wasn't our fault. So , the part with "I also heard that I was not the only one to have had these kind of problems there" is only a mean small talk...because we do not have this kind of reputation.
We told you to "relax and discuss the details later" on May 2017(when you came first time), when we didn't know the tariffs , but on 2018 you cannot come with 2 days before the weeding (not with 3 weeks as you said)... You discussed with me one time in May 2017, when it was too early and we didn't know the tariffs for the next year, and with 2 days before the weeding, when it was too late. Just to understand the importance of a 66 persons accommodation for us, we always sign a contract, specially when is with a discount ! we always ask the client for a room listing! we always ask the client with one week before if the number of the rooms is final...just to compare,I am sure you have been at the restaurant many times , for reservation, tasting de meniu, payments etc...our hotel is 5 min far away, you should give us a call or visit us...
I understand your frustration , but it wasn't our fault. So , the part with "I also heard that I was not the only one to have had these kind of problems there" is only a mean small talk...because we do not have this kind of reputation.
Voyageur d'affaires
RO
Commentaire : 3 oct. 2017
Date d'arrivée : mars 2017
very good
Great location, on the top of a hill, not that easy to get to, but the view makes it worth. Rooms are nice and comfortable, although not that big. Very clean and helpful staff.
Cons: wi-fe working poorly and breakfast.
Good value.
Cons: wi-fe working poorly and breakfast.
Good value.
Famille
Commentaire : 8 nov. 2016
Date d'arrivée : juil. 2016
Good place for short stay
Clean room with bathroom, no wi-fi in room, only common areas, breakfast included in price was very good (fried eggs, bread, cheese, jams, cereals, good coffee)
mini fridge and tv in room, comfy beds
parking space for hotel guests
mini fridge and tv in room, comfy beds
parking space for hotel guests
Groupe
RO
Commentaire : 25 août 2016
Date d'arrivée : août 2016
Terrible experience!
It is an old comunist hotel but this was not the main problem. The staf is very unprofessional. We had a booking 6 months before and When we arrived there they sayd that the booking "was made to much time ago " and they had a diffrent staff wich didn't registred the booking.
Eventual the price was diffrent and again they said that changed the prices în the last 6 months so I have to pay the New price not the one that they sent me by email When I booked the rooms.
Eventual the price was diffrent and again they said that changed the prices în the last 6 months so I have to pay the New price not the one that they sent me by email When I booked the rooms.
Réponse de l'hôtel
Commentaire : 3 mars 2019
Sorry for the bad experience, between March 2014 and December 2016 the hotel was rented to another firm. Now adays it back to the owner and made a lot of modernisation. Wait to see you back,for a better experience. Best regards,
Panoramic Hotel
Panoramic Hotel
Emplacement
Str. Colonel Badescu, Nr. 20, Râmnicu Vâlcea, 340143, Roumanie|1,32 km du centre-ville
Arrivée et départ
Arrivée à partir de :
16:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Dans le cadre de la pandémie de coronavirus (COVID-19), cet établissement applique actuellement des mesures sanitaires supplémentaires. En raison du coronavirus (COVID-19), le port du masque est obligatoire dans toutes les parties communes situées à l'intérieur de l'établissement. Conformément aux mesures gouvernementales visant à limiter la propagation du coronavirus (COVID-19), cet établissement peut demander à ses clients de présenter des documents supplémentaires attestant de leur identité, de leur itinéraire de voyage ou comportant toute autre information pertinente, aux dates concernées par ces mesures. Il est possible que les services de restauration de cet établissement soient réduits ou indisponibles en raison de la pandémie de coronavirus (COVID-19). En raison du coronavirus (COVID-19), cet établissement applique des mesures strictes en matière de distanciation physique. Please note that the property does not accept holiday vouchers as a payment method. Kindly note the on-site restaurant offers only pre-ordered a la carte meals. Please place your order at least 24 hours in advance. For more information, contact the property directly with the contact details provided in your confirmation. Please note that this property takes only payments in the local currency (RON). Please note that the entire outstanding amount of the booking must be paid upon check-in. Please note that access to all rooms is done via a staircase.
L'hôtel accepte les modes de paiement suivants :
Cash
Hotel Panoramic : questions fréquentes
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