Red & Blue Design Hotel Prague
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Réception 24h/24
Restaurant
Red & Blue Design Hotel Prague : plus d'informations
Red & Blue Design Hotel Prague
Le nouvel hôtel Red & Blue Design Hôtel Prague est situé en face du parc Petrin en plein cœur de la ville, à quelques pas du Pont Charles et du Château de Prague.
Commentaires de 
Famille
Commentaire : 3 juil. 2026
Date d'arrivée : juin 2026
Nice Hotel
Stayed for 3 nights with my nieces and we were very impressed with our room - triple superior. Spacious, modern, clean and all the beds were comfortable. Air con was working well, which was needed, as when we stayed it was really hot and humid in Prague. Nice selection at breakfast. Not much atmosphere at the bar, but like us I guess most people were out enjoying the sights and only really used the hotel to sleep in. Hotel is pretty close to the main sights and we used ubers as they were so cheap. Beautiful Petrin Park is 3 minute walk away. I would recommend as a good base when visiting Prague and would stay again.
Famille
Commentaire : 8 août 2026
Date d'arrivée : août 2026
Everyone was fine except for the man at reception.
We stayed at the hotel for 3 nights starting from August 31st. Despite arriving at the hotel exhausted late at night, the young male employee at the reception desk was far from polite. He was grumpy, unwilling to please the customer, and unhelpful. He was like an emotionless robot. But all the women working at the reception were nice. The hotel was nice overall, but the exterior was covered in spiders.
Réponse de l'hôtel
Commentaire : 10 août 2026
Dear Guest,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you enjoyed the hotel overall and appreciated the warm and welcoming service provided by our female reception team. At the same time, we are truly sorry to learn that your arrival experience was disappointing. We understand how important a friendly and helpful welcome is, especially after a long and tiring journey.
Please be assured that your comments regarding the reception service have been taken seriously and will be shared with the relevant team so that we can address the matter appropriately.
We also appreciate your comment regarding the exterior of the hotel. We are sorry that the presence of spiders affected your impression of the property. We will look into this and take the necessary measures to improve the situation.
Thank you again for your honest feedback. We hope to have the opportunity to welcome you again and provide you with a much more pleasant experience.
Kind regards,
Alena Medvedeva
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you enjoyed the hotel overall and appreciated the warm and welcoming service provided by our female reception team. At the same time, we are truly sorry to learn that your arrival experience was disappointing. We understand how important a friendly and helpful welcome is, especially after a long and tiring journey.
Please be assured that your comments regarding the reception service have been taken seriously and will be shared with the relevant team so that we can address the matter appropriately.
We also appreciate your comment regarding the exterior of the hotel. We are sorry that the presence of spiders affected your impression of the property. We will look into this and take the necessary measures to improve the situation.
Thank you again for your honest feedback. We hope to have the opportunity to welcome you again and provide you with a much more pleasant experience.
Kind regards,
Alena Medvedeva
Famille
Commentaire : 25 juin 2026
Date d'arrivée : juin 2026
Bad management bad customer service bad atitude
About as bad as it gets. In 30 years haven't experienced a combination of bad management, zero customer service and blatant disregard for the customer.
Checked in and was given a room with ac not working. Was told the whole floor is without ac. Given a choice to stay or sent to another hotel with a room on the first floor next to the elevator with people constantly coming and going. So supposedly no other rooms were available and the way the whole situation was dealt with was unprofessional, rude and without any consideration. Zero stars.
Checked in and was given a room with ac not working. Was told the whole floor is without ac. Given a choice to stay or sent to another hotel with a room on the first floor next to the elevator with people constantly coming and going. So supposedly no other rooms were available and the way the whole situation was dealt with was unprofessional, rude and without any consideration. Zero stars.
Réponse de l'hôtel
Commentaire : 30 juin 2026
Dear Guest,
Thank you for taking the time to share your feedback. We are truly sorry for the inconvenience you experienced during your stay due to the unexpected air conditioning issue.
As soon as we became aware of the problem, our technical team worked to resolve it as quickly as possible. Fortunately, the issue was fixed within 24 hours, and the air conditioning was fully operational again. In the meantime, we did our best to minimize the disruption by offering alternative accommodation at our daughter property, located just 50 meters away, where the air conditioning was working properly.
Unfortunately, as it was a busy weekend and our hotel was fully booked, we had very limited room availability and were unable to offer other room options within the hotel. We understand that this situation was frustrating, and we sincerely regret that your experience did not meet your expectations.
Please accept our sincere apologies once again.
Kind regards,
Alena Medvedeva
Thank you for taking the time to share your feedback. We are truly sorry for the inconvenience you experienced during your stay due to the unexpected air conditioning issue.
As soon as we became aware of the problem, our technical team worked to resolve it as quickly as possible. Fortunately, the issue was fixed within 24 hours, and the air conditioning was fully operational again. In the meantime, we did our best to minimize the disruption by offering alternative accommodation at our daughter property, located just 50 meters away, where the air conditioning was working properly.
Unfortunately, as it was a busy weekend and our hotel was fully booked, we had very limited room availability and were unable to offer other room options within the hotel. We understand that this situation was frustrating, and we sincerely regret that your experience did not meet your expectations.
Please accept our sincere apologies once again.
Kind regards,
Alena Medvedeva
Couple
Commentaire : 6 juin 2026
Date d'arrivée : juin 2026
OK Hotel
Hotel location is good . Room decent size . Ensuite more than adequate. Reception staff not particularly friendly. The hotel bar had zero atmosphere. Reception staff had to double up as bar staff and unfortunately the ‘happy hour’ didn’t have the desired affect as far as they were concerned. Breakfast was fine but limited space. Staff were very good maybe they could train the staff upstairs. Overall a decent hotel but could be even better with a few tweeks.
Réponse de l'hôtel
Commentaire : 9 juin 2026
Dear Anthony,
Thank you for taking the time to share your feedback.
We are pleased to hear that you enjoyed our convenient location, the size of your room, and the ensuite facilities. It's also great to know that you found our breakfast team helpful and welcoming.
We appreciate your comments regarding the reception team and the atmosphere in the bar. Your observations are valuable, and we will review how we can improve both the guest experience at reception and the service balance during busy periods when team members are supporting multiple areas. We also take your point about the bar atmosphere and will consider ways to enhance this aspect of the hotel experience.
Thank you again for your constructive feedback. We are delighted that you found your stay enjoyable overall, and we hope to welcome you back in the future to experience the improvements we continue to make.
Regards,
Alena Medvedeva
Thank you for taking the time to share your feedback.
We are pleased to hear that you enjoyed our convenient location, the size of your room, and the ensuite facilities. It's also great to know that you found our breakfast team helpful and welcoming.
We appreciate your comments regarding the reception team and the atmosphere in the bar. Your observations are valuable, and we will review how we can improve both the guest experience at reception and the service balance during busy periods when team members are supporting multiple areas. We also take your point about the bar atmosphere and will consider ways to enhance this aspect of the hotel experience.
Thank you again for your constructive feedback. We are delighted that you found your stay enjoyable overall, and we hope to welcome you back in the future to experience the improvements we continue to make.
Regards,
Alena Medvedeva
Voyageur anonyme
Commentaire : 24 avr. 2026
Date d'arrivée : avr. 2026
I did not try the breakfast. The hotel is well located. The shower was great. Clean and comfortable.
Très bon emplacement
Holečkova 13, 150 00 Praha 5-Smíchov, Prague 5, Prague, 15000, République tchèque|1,78 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
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