Hotel Stary
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Piscine
Salle de sport
Hotel Stary : plus d'informations
Hotel Stary
L’Hotel Stary est un luxueux établissement installé au cœur de la vieille ville de Cracovie. Ouvert en saison, le bar aménagé sur le toit-terrasse offre une vue pittoresque sur la vieille ville et le marché principal.
Commentaires de 
Groupe
Commentaire : 13 avr. 2026
Date d'arrivée : avr. 2026
Overall, it was a very positive experience. Located in an excellent location in the heart of the city
The staff was friendly, helpful and professional. The service was high level, and all wishes were quickly fulfilled.
Breakfast was varied and of high quality – there were both hot and cold dishes, fresh fruit and delicious coffee.
A special highlight was the wellness area, which is perfect for relaxing after a long day.
Overall, I highly recommend the Hotel Stary!
Breakfast was varied and of high quality – there were both hot and cold dishes, fresh fruit and delicious coffee.
A special highlight was the wellness area, which is perfect for relaxing after a long day.
Overall, I highly recommend the Hotel Stary!
Réponse de l'hôtel
Commentaire : 14 avr. 2026
Dear Sir,
Thank you very much for your wonderful review!
We are delighted to hear that you had such a positive experience during your stay with us. It’s especially rewarding to know that you appreciated our central location, the friendliness and professionalism of our team, and the high standard of service we strive to provide.
We’re also glad you enjoyed the variety and quality of our breakfast, as well as the relaxing atmosphere of our wellness area — it’s great to hear it was a highlight of your stay.
Your recommendation means a lot to us, and we truly hope to welcome you back again soon!
best regards,
Anna Przystał- Hotel Manager
Thank you very much for your wonderful review!
We are delighted to hear that you had such a positive experience during your stay with us. It’s especially rewarding to know that you appreciated our central location, the friendliness and professionalism of our team, and the high standard of service we strive to provide.
We’re also glad you enjoyed the variety and quality of our breakfast, as well as the relaxing atmosphere of our wellness area — it’s great to hear it was a highlight of your stay.
Your recommendation means a lot to us, and we truly hope to welcome you back again soon!
best regards,
Anna Przystał- Hotel Manager
Couple
Commentaire : 8 avr. 2026
Date d'arrivée : déc. 2025
Great hotel for Cracow exploring
I stayed at the hotel with my wife in late December and had a very positive experience from start to finish. My interactions with the reception team—both over the phone and in person—were excellent. The staff was consistently professional, kind, and accommodating.
We made use of the spa facilities, which are located below street level and offer a unique, intimate ambiance. It’s a great space to relax, with a calm and soothing atmosphere throughout.
We also had breakfast at the hotel, which featured a well-stocked selection of items. Once again, the staff stood out for their friendliness and attentiveness.
The bar deserves special mention. The two bartenders I encountered—a gentleman and a lady—were clearly well-trained and prepared excellent drinks. The bar itself offers an impressive selection of high-end spirits, easily meeting the expectations of even discerning guests.
The location is a major advantage. The hotel is just a short walk from the Old Town square and Sukiennice, and the train station is no more than a 10–12 minute walk away. It’s truly a strategically situated property.
All staff members spoke excellent English, which made the stay even more comfortable. I had previously stayed at this brand’s location in Łódź, which is what drew me to book here—and it did not disappoint.
We will definitely be returning.
We made use of the spa facilities, which are located below street level and offer a unique, intimate ambiance. It’s a great space to relax, with a calm and soothing atmosphere throughout.
We also had breakfast at the hotel, which featured a well-stocked selection of items. Once again, the staff stood out for their friendliness and attentiveness.
The bar deserves special mention. The two bartenders I encountered—a gentleman and a lady—were clearly well-trained and prepared excellent drinks. The bar itself offers an impressive selection of high-end spirits, easily meeting the expectations of even discerning guests.
The location is a major advantage. The hotel is just a short walk from the Old Town square and Sukiennice, and the train station is no more than a 10–12 minute walk away. It’s truly a strategically situated property.
All staff members spoke excellent English, which made the stay even more comfortable. I had previously stayed at this brand’s location in Łódź, which is what drew me to book here—and it did not disappoint.
We will definitely be returning.
Réponse de l'hôtel
Commentaire : 9 avr. 2026
Dear Sir,
hank you so much for your wonderful and detailed review. We are truly delighted to hear that you and your wife had such a positive experience with us from start to finish.
It’s especially rewarding to know that our reception team made such a great impression, both over the phone and in person. Your kind words about their professionalism and friendliness mean a lot to us. We’re also very pleased that you enjoyed the relaxing atmosphere of our spa, as well as the variety and quality of our breakfast offerings.
Your special mention of our bar team is greatly appreciated—we will be sure to pass along your compliments to them. It’s fantastic to hear that their skills and our selection of spirits met your expectations.
We’re glad our central location added to the convenience of your stay, and it’s wonderful to know that your previous positive experience with our brand encouraged you to visit us again.
Thank you once again for your kind feedback. We truly look forward to welcoming you back in the future.
best regards,
Anna Przystał- Hotel Manager
hank you so much for your wonderful and detailed review. We are truly delighted to hear that you and your wife had such a positive experience with us from start to finish.
It’s especially rewarding to know that our reception team made such a great impression, both over the phone and in person. Your kind words about their professionalism and friendliness mean a lot to us. We’re also very pleased that you enjoyed the relaxing atmosphere of our spa, as well as the variety and quality of our breakfast offerings.
Your special mention of our bar team is greatly appreciated—we will be sure to pass along your compliments to them. It’s fantastic to hear that their skills and our selection of spirits met your expectations.
We’re glad our central location added to the convenience of your stay, and it’s wonderful to know that your previous positive experience with our brand encouraged you to visit us again.
Thank you once again for your kind feedback. We truly look forward to welcoming you back in the future.
best regards,
Anna Przystał- Hotel Manager
Couple
Commentaire : 30 mars 2026
Date d'arrivée : mars 2026
A good hotel but bedroom not to our liking
Given this is a five star hotel I expected so much more from the bedroom. It was dark with dark heavy furniture and inadequate lighting. We had to leave lights on in the bathroom to give more illumination in the room, and use the torch on our phone to see properly. Everything about the room was drab and didn’t leave me feeling uplifted.
The bed was worthy of a cheap hotel. It was low with a thin mattress that left me with back ache after sleeping there for four nights. Pillows were soft and gave little support.
The bathroom was adequate. For me the large bath was dangerous because it was so difficult to get out of it safely. There should have been a non-slip mat to prevent falls.
On the good side the public space of this hotel is stunning. The combination of the steel and glass bolted onto the remains of a 15th century house was incredible. I don’t know why other reviews mention the stunning reception because I thought it was drab and poorly lit. They might have been referring to the adjacent bar area, which is beautiful.
The staff were helpful and polite. Breakfasts were good, and my one evening meal in the main restaurant was very good.
The bed was worthy of a cheap hotel. It was low with a thin mattress that left me with back ache after sleeping there for four nights. Pillows were soft and gave little support.
The bathroom was adequate. For me the large bath was dangerous because it was so difficult to get out of it safely. There should have been a non-slip mat to prevent falls.
On the good side the public space of this hotel is stunning. The combination of the steel and glass bolted onto the remains of a 15th century house was incredible. I don’t know why other reviews mention the stunning reception because I thought it was drab and poorly lit. They might have been referring to the adjacent bar area, which is beautiful.
The staff were helpful and polite. Breakfasts were good, and my one evening meal in the main restaurant was very good.
Réponse de l'hôtel
Commentaire : 31 mars 2026
Dear Madam,
Thank you very much for taking the time to share such a detailed review of your stay with us.
We are pleased to read that you appreciated our historic architecture, the quality of our breakfast and restaurant offering, as well as the helpfulness of our team — your kind words in these areas mean a great deal to us.
At the same time, we are truly sorry that the bedroom did not meet your expectations. Your comments regarding the lighting, décor, and overall atmosphere are very important to us, and we understand how this could have affected your comfort. We also regret to hear about your experience with the bed and pillows, as well as the concerns you raised about the bathtub safety. Please be assured that we are taking your feedback seriously and will review these aspects with our management team to identify possible improvements.
Our aim is always to provide a stay that is both comfortable and memorable, and we are sorry that we fell short in this instance.
We hope to have the opportunity to welcome you again in the future and provide you with a much-improved experience.
best regards,
Anna Przystał- Hotel Manager
Thank you very much for taking the time to share such a detailed review of your stay with us.
We are pleased to read that you appreciated our historic architecture, the quality of our breakfast and restaurant offering, as well as the helpfulness of our team — your kind words in these areas mean a great deal to us.
At the same time, we are truly sorry that the bedroom did not meet your expectations. Your comments regarding the lighting, décor, and overall atmosphere are very important to us, and we understand how this could have affected your comfort. We also regret to hear about your experience with the bed and pillows, as well as the concerns you raised about the bathtub safety. Please be assured that we are taking your feedback seriously and will review these aspects with our management team to identify possible improvements.
Our aim is always to provide a stay that is both comfortable and memorable, and we are sorry that we fell short in this instance.
We hope to have the opportunity to welcome you again in the future and provide you with a much-improved experience.
best regards,
Anna Przystał- Hotel Manager
Famille
UK
Commentaire : 27 mars 2026
Date d'arrivée : mars 2026
Lovely 3 day trip to Krakow
I was treated to a 3 day trip with my daughter by her and others in the family, so I had nothing to do with the actual booking
Upon arrival we were greated with a lovely automated extrance, located all of about 20m from the main Centrum. Staff all pleasant & helpful. The interior is pretty impressive, grandiose even. Everything is laid out in a very pleasant way, from the reception & bar to the indoor spa and roof top bar.
Our double rooms were luxurious, the bathroom had a deep bath and a separate rain shower with side jets as well as handheld spray.
The aircon/heating a little more difficult to control, my daughters room got really hot, they did send someone but he couldnt fix it, a little disapponting. Also the sink tap in my room, it was fine with cold water in the evening, but in the mornings only hot. Again I did report it but nothing was done. Lighting in the showers was, well non existent. These are all littke things, but if you are paying a premium for a quality hotel, you kind of expect perfection.
Despite the above niggles, we really did enjoy our stay, very comfortable. Perfect location and lovely staff.
Note to hotel - please provide slightly bigger cups/mugs, Brits like a decent cuppa in the morning. I had taken own teabags as knew they woudnt exist, and please make room in the minibar for our milk. I get the rest of europe might think we weird putting milk in tea, but we do :) In their defence, I didnt ask for bigger cups or room in the fridge, so maybe my own fault
Back to the location, I can not imagine how it could have been better, literally just off the main square with its wealth of things to see, places to eat (from cafe/bars to restuarants), awesome delicattessens there are alos a few xmas like markets, they sell all the little trinkets and keepsakes, but it really is lovely.
Thanks
Upon arrival we were greated with a lovely automated extrance, located all of about 20m from the main Centrum. Staff all pleasant & helpful. The interior is pretty impressive, grandiose even. Everything is laid out in a very pleasant way, from the reception & bar to the indoor spa and roof top bar.
Our double rooms were luxurious, the bathroom had a deep bath and a separate rain shower with side jets as well as handheld spray.
The aircon/heating a little more difficult to control, my daughters room got really hot, they did send someone but he couldnt fix it, a little disapponting. Also the sink tap in my room, it was fine with cold water in the evening, but in the mornings only hot. Again I did report it but nothing was done. Lighting in the showers was, well non existent. These are all littke things, but if you are paying a premium for a quality hotel, you kind of expect perfection.
Despite the above niggles, we really did enjoy our stay, very comfortable. Perfect location and lovely staff.
Note to hotel - please provide slightly bigger cups/mugs, Brits like a decent cuppa in the morning. I had taken own teabags as knew they woudnt exist, and please make room in the minibar for our milk. I get the rest of europe might think we weird putting milk in tea, but we do :) In their defence, I didnt ask for bigger cups or room in the fridge, so maybe my own fault
Back to the location, I can not imagine how it could have been better, literally just off the main square with its wealth of things to see, places to eat (from cafe/bars to restuarants), awesome delicattessens there are alos a few xmas like markets, they sell all the little trinkets and keepsakes, but it really is lovely.
Thanks
Réponse de l'hôtel
Commentaire : 27 mars 2026
Dear Sir,
Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay in Kraków. We are truly delighted to hear that your 3-day trip, gifted by your family, turned into such an enjoyable and memorable experience.
It is wonderful to know that you appreciated our central location, just steps away from the Main Square, as well as the design and atmosphere of the hotel. Your kind words about our team, the spa, rooftop bar, and the comfort of your room mean a great deal to us.
At the same time, we sincerely apologize for the inconveniences you encountered. We regret that the air conditioning issue in your daughter’s room was not fully resolved during your stay, as well as the problem with the sink tap and the insufficient lighting in the shower. Your comments have been shared with our maintenance and management teams to ensure improvements are made.
We also greatly appreciate your charming and very helpful suggestions regarding larger cups and space for milk in the minibar — we will certainly take this into consideration, as we always strive to make our international guests feel as comfortable as possible (and we fully respect a proper British cup of tea!).
Despite the small shortcomings, we are very pleased that you had an overall comfortable and enjoyable stay. We truly hope to have the pleasure of welcoming you and your daughter back again in the future.
Warm regards,
Anna Przystał
Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay in Kraków. We are truly delighted to hear that your 3-day trip, gifted by your family, turned into such an enjoyable and memorable experience.
It is wonderful to know that you appreciated our central location, just steps away from the Main Square, as well as the design and atmosphere of the hotel. Your kind words about our team, the spa, rooftop bar, and the comfort of your room mean a great deal to us.
At the same time, we sincerely apologize for the inconveniences you encountered. We regret that the air conditioning issue in your daughter’s room was not fully resolved during your stay, as well as the problem with the sink tap and the insufficient lighting in the shower. Your comments have been shared with our maintenance and management teams to ensure improvements are made.
We also greatly appreciate your charming and very helpful suggestions regarding larger cups and space for milk in the minibar — we will certainly take this into consideration, as we always strive to make our international guests feel as comfortable as possible (and we fully respect a proper British cup of tea!).
Despite the small shortcomings, we are very pleased that you had an overall comfortable and enjoyable stay. We truly hope to have the pleasure of welcoming you and your daughter back again in the future.
Warm regards,
Anna Przystał
Couple
UK
Commentaire : 11 mars 2026
Date d'arrivée : mars 2026
Really well located good quality hotel.
We had a lovely stay at Hotel Stary. It’s really well located next to the main square but at the same time quiet and peaceful. The rooftop bar has an amazing view and lovely in the sunshine. The spa is really unique and we were the only ones there both times we used it. Staff were very helpful and sorted an early check in as we flew into Krakow very early. Would definitely recommend for a good quality hotel in Krakow. Our room was also huge and very comfortable bed with large bathroom.
Réponse de l'hôtel
Commentaire : 12 mars 2026
Dear Sirs,
Thank you very much for your wonderful review. We are delighted to hear that you had such a lovely stay at Hotel Stary and that you enjoyed our central yet peaceful location next to the Main Square. It’s great to know that the rooftop bar and its views made your stay even more special, especially in the sunshine.
We are also pleased that you had the opportunity to relax in our unique spa and that our team could assist with arranging an early check-in after your early arrival to Kraków. Your kind words about our staff mean a lot to us.
It’s fantastic to hear that you found the room spacious and comfortable, with a bed and bathroom that met your expectations.
Thank you for recommending our hotel. We truly hope to welcome you back to Hotel Stary during your next visit to Kraków.
best regards,
Anna Przystał- Hotel Manager
Thank you very much for your wonderful review. We are delighted to hear that you had such a lovely stay at Hotel Stary and that you enjoyed our central yet peaceful location next to the Main Square. It’s great to know that the rooftop bar and its views made your stay even more special, especially in the sunshine.
We are also pleased that you had the opportunity to relax in our unique spa and that our team could assist with arranging an early check-in after your early arrival to Kraków. Your kind words about our staff mean a lot to us.
It’s fantastic to hear that you found the room spacious and comfortable, with a bed and bathroom that met your expectations.
Thank you for recommending our hotel. We truly hope to welcome you back to Hotel Stary during your next visit to Kraków.
best regards,
Anna Przystał- Hotel Manager
Emplacement exceptionnel
Szczepanska 5, Vieille ville historique, Cracovie, 31-011, Pologne|0,17 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
à partir de 13 ans
47 € (PLN200) par personne et par nuit
Jusqu’à 2 ans
Gratuit
Animaux de compagnie acceptés moyennant supplément
Petit déjeuner disponible
Prix du petit déjeuner
33 € (≈ 140 PLN)/personne
Horaires du petit déjeuner
De 07:00 à 10:30, du Lundi au Dimanche
Veuillez informer l'établissement Hotel Stary à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Dans le cadre de la pandémie de coronavirus (COVID-19), cet établissement applique actuellement des mesures sanitaires supplémentaires. Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation. Renovation work in the Wellness & SPA area will be carried out from 30/03/2026 to 02/04/2026. The Wellness & SPA area will be closed on these dates.
L'hôtel accepte les modes de paiement suivants :
Hotel Stary : questions fréquentes
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