The Social Hub Eindhoven
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
The Social Hub Eindhoven : plus d'informations
The Social Hub Eindhoven
L’établissement The Social Hub Eindhoven bénéficie d’un emplacement stratégique à Eindhoven. Il comprend une connexion Wi-Fi gratuite, un service de prêt de vélos, une salle de sport des hébergements dotés de la climatisation.
Commentaire : 12 juil. 2026
Date d'arrivée : juil. 2026
Commentaire : 22 juil. 2026
DONT DO IT!
The biggest issue was the inconsistency of housekeeping. During our extended stay, we were informed that rooms would be cleaned once a week. We stayed for eight days, yet our room was never cleaned. Prior to extending our stay, when we were booked as regular hotel guests, housekeeping also failed to return later in the day if our "Do Not Disturb" sign was on the door, even though we were told they would. Instead, we repeatedly had to go to the front desk just to get fresh towels. More than half the time, basic amenities—including bottled water, tissues, and other essentials—were not replenished unless we specifically requested them. Having to constantly track down basic necessities made the extended stay far less convenient than expected.
It also took 2–3 days to receive meaningful assistance regarding the construction noise, despite raising the issue early in our stay. Additionally, the kitchen was unexpectedly closed with very little notice, which was frustrating for guests relying on the hotel's facilities.
One experience that stood out occurred during the fire alarm testing. I called the front desk to ask whether we needed to evacuate and was told that we did. My son and I walked down 22 flights of stairs, only to discover once we reached the lobby that evacuation wasn't actually necessary. That was exhausting, confusing, and completely avoidable with better communication.
Another frustrating issue was that our final reservation was never properly linked to the hotel's app. Because of this, we couldn't access many of the features available to guests. Every time we wanted to do laundry, we had to call the front desk to manually activate a laundry session—assuming someone answered the phone. Since our reservation wasn't connected to the app, we also couldn't RSVP for hotel activities or events, one of the reasons we chose to stay here for an extended period.
The elevators were also extremely slow, often requiring long waits throughout the day.
Finally, the cleanliness of the room itself was disappointing. The mattress and bed linens frequently had small hairs on them, there were stains on some of the furniture, and it often felt as though surfaces had not been thoroughly wiped down.
Individually, some of these issues might seem minor. However, over the course of an extended stay, they add up quickly. Guests staying for weeks shouldn't have to constantly chase down towels, basic supplies, laundry access, or answers to routine questions.
There were positives. Some staff members were genuinely friendly, courteous, and helpful, while others made us feel like we were inconveniencing them by asking for assistance. Unfortunately, the repeated housekeeping issues, communication problems, app registration errors, construction disruptions, and lack of follow-through ultimately overshadowed the positive interactions.
After several weeks here, I'm honestly looking forward to going home. I had hoped this would feel like a home away from home, but instead it became a stay filled with avoidable frustrations that could have been resolved with better communication, consistency, and attention to the guest experience.
Commentaire : 1 juil. 2026
Date d'arrivée : juin 2026
very nice experience
We stay two days, two very hot day but conditioning was excellent.
We had a little problem, but they solved fastly and, above all, they offered four drinks for apologize and, considering the external tropical temperature, it was a very usefull gift.
The price is correct, the room was clean and well equipped.
For example you have five types of soap, bathcream, shampoo ...
We didn't have the breakfast in the offer, the last day we decided to have a breakfast with two hosts of us: we were served excellently and at a chip price
Réponse de l'hôtel
Commentaire : 3 juil. 2026
We’re thrilled you enjoyed our central spot and that the cooling system kept you comfortable during the heatwave. It’s great to hear our team sorted the hiccup quickly and that the refreshments hit the spot!
That said, we’re sorry for the brief inconvenience and appreciate your understanding.
Finally, we’re glad you discovered our breakfast offerings and found them both tasty and budget-friendly. Your kind words about the room’s cleanliness and thoughtful amenities mean the world to us!
See you soon.
Cheers!
Roza Luksic , General Manager The Social Hub Eindhoven
Commentaire : 1 juil. 2026
Date d'arrivée : juin 2026
TSH Eindhoven experience for 20 nights
Commentaire : 8 mai 2026
Date d'arrivée : mai 2026
Excellent emplacement
Stationsweg 1, Eindhoven, 5611 AA, Pays-Bas|0,81 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.

