Mandarin Oriental Conservatorium, Amsterdam
+ 188
Amsterdam : trouvez le meilleur hôtel dans cette ville à vos dates, par prix ou par préférence
Mandarin Oriental Conservatorium, Amsterdam : comparez les offres sur des centaines de sites, au même endroit
Recherchez une offre avec l'annulation gratuite ou d'excellentes évaluations
Comparez les chambres et les prix
Nous comparons les prix de centaines de sites pour vous trouver les meilleures offres
Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Piscine
Salle de sport
Spa
Mandarin Oriental Conservatorium, Amsterdam : avis
Commentaires de 
Couple
Commentaire : 4 juil. 2026
Date d'arrivée : juil. 2026
Gorgeous Hotel in a Great Area
We arrived very early after a two week cruise. The hotel common spaces are stunningly beautiful. The combination of the classic architecture with the modern of the MO is very pleasing. Check in was smooth. We were informed that we received an upgrade because we booked through Amex’s Fine Hotel (more on that later). We also received free breakfast and a €85 credit to use. Unfortunately, we had an early flight and breakfast doesn’t start until 7 am. Also, there are no breakfast items on the all-day room service menu. So, we couldn’t use the breakfast or credit. I wish they had something to offer those with early departures.
Our room wasn’t ready yet, which was understandable since we were early and we had museum tickets anyway. Once we arrived back we were shown to our room by the receptionist. We booked a Deluxe room because after comparing the rooms online, we didn’t want a loft with the bathroom downstairs. Our upgrade was to a Junior Suite Loft. I almost said something when we shown the room, but we were told there was a second bathroom upstairs so we went with it. The second bathroom door made a terrible squeak when it opened. It was taken care of before we returned from dinner which was nice.
The room looks great, but the functionality didn’t work for us. The living room space was tiny. We weren’t going to haul our luggage upstairs and the proper bathroom was downstairs. I think I hit my head on the extra low drum light over the desk 3 or 4 times. Overall, we should have stayed with our original choice of room.
Having said that, I believe the hotel is top notch and wouldn’t hesitate to try it again with more time to enjoy the facilities.
Our room wasn’t ready yet, which was understandable since we were early and we had museum tickets anyway. Once we arrived back we were shown to our room by the receptionist. We booked a Deluxe room because after comparing the rooms online, we didn’t want a loft with the bathroom downstairs. Our upgrade was to a Junior Suite Loft. I almost said something when we shown the room, but we were told there was a second bathroom upstairs so we went with it. The second bathroom door made a terrible squeak when it opened. It was taken care of before we returned from dinner which was nice.
The room looks great, but the functionality didn’t work for us. The living room space was tiny. We weren’t going to haul our luggage upstairs and the proper bathroom was downstairs. I think I hit my head on the extra low drum light over the desk 3 or 4 times. Overall, we should have stayed with our original choice of room.
Having said that, I believe the hotel is top notch and wouldn’t hesitate to try it again with more time to enjoy the facilities.
Réponse de l'hôtel
Commentaire : 9 juil. 2026
Thank you for sharing your detailed review and for giving us a perfect score! We're delighted to hear that you appreciated the stunning architecture and smooth check-in process, as well as the thoughtful upgrades and benefits offered during your stay. Your kind words about the hotel’s quality mean a lot.
We also understand your concerns regarding the functionality of the room layout and challenges with early morning breakfast options. It’s clear these aspects didn’t align ideally with your needs, and we’re grateful for your feedback about them. It’s encouraging to know that despite these challenges, you still view the hotel positively and are open to staying again.
Your insights are truly valuable, and we’re thankful for the opportunity to improve. We look forward to welcoming you back for a more seamless stay in the future!
We also understand your concerns regarding the functionality of the room layout and challenges with early morning breakfast options. It’s clear these aspects didn’t align ideally with your needs, and we’re grateful for your feedback about them. It’s encouraging to know that despite these challenges, you still view the hotel positively and are open to staying again.
Your insights are truly valuable, and we’re thankful for the opportunity to improve. We look forward to welcoming you back for a more seamless stay in the future!
Couple
Commentaire : 27 juin 2026
Date d'arrivée : juin 2026
Stain on the brand
This hotel is an abomination and a stain on the Mandarin Oriental brand.
Walked in for check-in at 20:00 and no one at the desk, had to wait a couple minutes, annoying after a long day of travel.
At check-in, didn’t give me Amex benefits letter, didn’t acknowledge or confirm the benefits orally either.
Got a Deluxe room, which staff claimed had been upgraded to a Premier Deluxe. I can’t seem to tell the difference between the two based on the website - I suspect it’s a fake category distinction to fulfill “upgrades” for Amex benefits.
On entering room, saw room didn’t have two sinks or a bathtub next to a window as shown on the website. Entire reason for booking this category room was the two sinks. I would never have paid the money for it otherwise.
Called about room, staff said only a couple rooms in that category have two sinks and a window bathtub and none available. Should be illegal to show pictures of a beautiful room on the website with unique benefits and then not give those rooms to guests who paid for them - it’s fraud, plain and simple - no different than sneakily pickpocketing cash out of my wallet. And frankly, it’s stupid not to give us one of those good rooms anyway - we are Mandarin Silk members staying for 4 nights - why would they not block us one of the nice rooms instead of giving them all to one-night weekenders? Just dumb customer service, aside from the fraud.
As I’m on the phone with front desk about the room, my wife discovers the previous customer’s belongings in the dresser - filled with clothes and expensive goods from a luxury store. Clearly the staff doesn’t clean thoroughly between customers.
Manager moved us to a “junior suite” to apologize, but this room is even worse than previous. Bathroom is shockingly smaller and still only one sink. Has an annoying staircase to bed area which is dangerous and easy to trip - the final step at the bottom is different from all the other colored steps and has the same textured pattern as the wood floor, making it easy to miss or accidentally stub your toe, which happened to me multiple times.
Most annoying is the replacement room they gave us has a streetcar track outside which rumbles every couple minutes like an earthquake or thunder.
Ordered room service for dinner first night and manager called to say it would be free as an apology. I kid you not, the penne pasta arrived cold and is the worst pasta I have ever eaten. You couldn’t pay me to eat this awful pasta. We actually had a $100 food credit through Amex to use for subsequent nights and avoided using it for several nights since we were dreading eating the terrible room service food. On the last night we tried room service again and ordered the curry - we literally laughed when the food arrived. It was like if someone had never cooked before and googled a picture of curry - some watery curry sauce out of a box, low-quality premade chicken breast from a package at the grocery store, and the worst rice I have ever eaten. Unbelievable the gall of these people to serve this food anywhere, let alone at a Mandarin Oriental.
The only reason we ordered the pasta and the curry was because this hotel doesn’t have a Chinese/Asian food section for room service, even though that is one of the primary selling points of the Mandarin Oriental brand. It’s extremely disappointing that Mandarin puts their name on the property and doesn’t have the expected quality and offerings of the brand. They actually have two other restaurants in the hotel, including a Japanese one, but they won’t let you order from those restaurants for room service for some reason. We stayed at the Mandarin Oriental Munich last week and you could order from their Japanese restaurant Matsuhisa in addition to the ordinary room service menu.
Bizarre issue with our room service is the room only has a coffee table that is literally six inches from the floor. And the room service came on a tray both times, so we had to awkwardly sit on the floor to eat the terrible food.
And annoyingly, there are these low hanging lamps around the room, and the floor plan is awful so me and my wife have both hit our head on these stupid lamps many times while staying here. I hate these awful lamps.
Another bizarre issue is the toilet - to flush the toilet, you have to push these buttons that dip about half an inch into the wall, and you have to push them hard. Like it literally hurts my finger joint to push them, and my wife couldn’t press them at all with her nails. Just insane terrible functional design I’ve never seen before.
Room looks run-down overall - cracked corners in shower and bathtub. Black mold visible in bathtub and corners of sink. Disgusting. Corners and areas under tables are dusty and gross, complete with toenails under the bedside table - they clearly don’t clean the rooms much at all. Directly above the pillow area of the bed is a brown splatter stain on the white ceiling, so every time you’re laying in bed you see it directly above you. Even a cursory glance while cleaning would see this disgusting splatter - it has probably been there for a year or longer. So when you’re lying in bed with your partner, relaxing after the day, you inevitably see the ceiling and it kills the mood to see the disgusting brown splatter, makes you feel like you’re staying at a Motel 6 - completely inexcusable for a Mandarin Oriental. This is the type of hotel you’re afraid to be barefoot, which I could have never imagined I’d say about a Mandarin Oriental.
Breakfast is in the lobby in a restaurant that doesn’t feel “Mandarin” at all - it’s exactly the same breakfast venue as before Mandarin acquired this hotel. There aren’t enough staff and service is slow. You’ll be taken to a seat and no one ever comes to take your drink order, the typical signs of a poorly organized breakfast that indicate a poorly run hotel. Every morning our server would take our order without writing it down and there would be mistakes and missing items - the first morning she brought my wife the wrong tea - the second morning she brought us the wrong juice instead of orange juice - just write it down - there’s nothing cool about doing your job poorly. Items don’t get restocked on the buffet so there are often only a couple remaining mushed berries. And the selection would feel limited at even a mid-tier hotel. You can only order one item from the menu, so if you get eggs, you can’t also try the French toast - any other Mandarin will let you try whatever you want, feels stingy and poor. There are no silverware holders so you have to just put your old worn out fork and knife on the plain table which looks like it has never been wiped. Doesn’t feel like a high-quality luxurious Mandarin Oriental breakfast at all. On our last morning, we got to breakfast at 9am and it wasn’t crowded at all, ordered 2 glasses of orange juice, but our waiter only brought one glass and explained that they had run out of orange juice - oh we can just wait a few minutes for them to make some more, we said - but they may not make any more orange juice today, she replied. And that was that. Embarrassing incompetence and laziness across the hotel.
Our second night, the old antiquated reading light next to the bed started randomly flickering and woke me and my wife up. There’s a small button on it but the connection seemed to have been broken and the light kept flickering. It woke us up a few more times over the course of the night. So utterly infuriating and stupid.
You can use WhatsApp to request things from the front desk, which is ordinary now for Mandarin Oriental, but often they don’t reply for a while. Sometimes it would be 45 minutes before I received a reply.
At checkout, they asked me if I wanted to take a look at the bill and I said yes, only to discover they hadn’t applied the Amex food benefit. That took time for them to fix, and if I hadn’t checked, I’ve had been overcharged for that horrible room service food. Incompetence and laziness from the first moment I entered the hotel until the last.
I truly hate this hotel and we will never return. Mandarin Oriental should try to get their money back for purchasing this failure of a hotel - total disaster that will damage their brand.
We stayed at the Mandarin Oriental Munich last week and it was amazing - so sad Amsterdam is so awful by comparison. They should demolish this dump and start over.
Walked in for check-in at 20:00 and no one at the desk, had to wait a couple minutes, annoying after a long day of travel.
At check-in, didn’t give me Amex benefits letter, didn’t acknowledge or confirm the benefits orally either.
Got a Deluxe room, which staff claimed had been upgraded to a Premier Deluxe. I can’t seem to tell the difference between the two based on the website - I suspect it’s a fake category distinction to fulfill “upgrades” for Amex benefits.
On entering room, saw room didn’t have two sinks or a bathtub next to a window as shown on the website. Entire reason for booking this category room was the two sinks. I would never have paid the money for it otherwise.
Called about room, staff said only a couple rooms in that category have two sinks and a window bathtub and none available. Should be illegal to show pictures of a beautiful room on the website with unique benefits and then not give those rooms to guests who paid for them - it’s fraud, plain and simple - no different than sneakily pickpocketing cash out of my wallet. And frankly, it’s stupid not to give us one of those good rooms anyway - we are Mandarin Silk members staying for 4 nights - why would they not block us one of the nice rooms instead of giving them all to one-night weekenders? Just dumb customer service, aside from the fraud.
As I’m on the phone with front desk about the room, my wife discovers the previous customer’s belongings in the dresser - filled with clothes and expensive goods from a luxury store. Clearly the staff doesn’t clean thoroughly between customers.
Manager moved us to a “junior suite” to apologize, but this room is even worse than previous. Bathroom is shockingly smaller and still only one sink. Has an annoying staircase to bed area which is dangerous and easy to trip - the final step at the bottom is different from all the other colored steps and has the same textured pattern as the wood floor, making it easy to miss or accidentally stub your toe, which happened to me multiple times.
Most annoying is the replacement room they gave us has a streetcar track outside which rumbles every couple minutes like an earthquake or thunder.
Ordered room service for dinner first night and manager called to say it would be free as an apology. I kid you not, the penne pasta arrived cold and is the worst pasta I have ever eaten. You couldn’t pay me to eat this awful pasta. We actually had a $100 food credit through Amex to use for subsequent nights and avoided using it for several nights since we were dreading eating the terrible room service food. On the last night we tried room service again and ordered the curry - we literally laughed when the food arrived. It was like if someone had never cooked before and googled a picture of curry - some watery curry sauce out of a box, low-quality premade chicken breast from a package at the grocery store, and the worst rice I have ever eaten. Unbelievable the gall of these people to serve this food anywhere, let alone at a Mandarin Oriental.
The only reason we ordered the pasta and the curry was because this hotel doesn’t have a Chinese/Asian food section for room service, even though that is one of the primary selling points of the Mandarin Oriental brand. It’s extremely disappointing that Mandarin puts their name on the property and doesn’t have the expected quality and offerings of the brand. They actually have two other restaurants in the hotel, including a Japanese one, but they won’t let you order from those restaurants for room service for some reason. We stayed at the Mandarin Oriental Munich last week and you could order from their Japanese restaurant Matsuhisa in addition to the ordinary room service menu.
Bizarre issue with our room service is the room only has a coffee table that is literally six inches from the floor. And the room service came on a tray both times, so we had to awkwardly sit on the floor to eat the terrible food.
And annoyingly, there are these low hanging lamps around the room, and the floor plan is awful so me and my wife have both hit our head on these stupid lamps many times while staying here. I hate these awful lamps.
Another bizarre issue is the toilet - to flush the toilet, you have to push these buttons that dip about half an inch into the wall, and you have to push them hard. Like it literally hurts my finger joint to push them, and my wife couldn’t press them at all with her nails. Just insane terrible functional design I’ve never seen before.
Room looks run-down overall - cracked corners in shower and bathtub. Black mold visible in bathtub and corners of sink. Disgusting. Corners and areas under tables are dusty and gross, complete with toenails under the bedside table - they clearly don’t clean the rooms much at all. Directly above the pillow area of the bed is a brown splatter stain on the white ceiling, so every time you’re laying in bed you see it directly above you. Even a cursory glance while cleaning would see this disgusting splatter - it has probably been there for a year or longer. So when you’re lying in bed with your partner, relaxing after the day, you inevitably see the ceiling and it kills the mood to see the disgusting brown splatter, makes you feel like you’re staying at a Motel 6 - completely inexcusable for a Mandarin Oriental. This is the type of hotel you’re afraid to be barefoot, which I could have never imagined I’d say about a Mandarin Oriental.
Breakfast is in the lobby in a restaurant that doesn’t feel “Mandarin” at all - it’s exactly the same breakfast venue as before Mandarin acquired this hotel. There aren’t enough staff and service is slow. You’ll be taken to a seat and no one ever comes to take your drink order, the typical signs of a poorly organized breakfast that indicate a poorly run hotel. Every morning our server would take our order without writing it down and there would be mistakes and missing items - the first morning she brought my wife the wrong tea - the second morning she brought us the wrong juice instead of orange juice - just write it down - there’s nothing cool about doing your job poorly. Items don’t get restocked on the buffet so there are often only a couple remaining mushed berries. And the selection would feel limited at even a mid-tier hotel. You can only order one item from the menu, so if you get eggs, you can’t also try the French toast - any other Mandarin will let you try whatever you want, feels stingy and poor. There are no silverware holders so you have to just put your old worn out fork and knife on the plain table which looks like it has never been wiped. Doesn’t feel like a high-quality luxurious Mandarin Oriental breakfast at all. On our last morning, we got to breakfast at 9am and it wasn’t crowded at all, ordered 2 glasses of orange juice, but our waiter only brought one glass and explained that they had run out of orange juice - oh we can just wait a few minutes for them to make some more, we said - but they may not make any more orange juice today, she replied. And that was that. Embarrassing incompetence and laziness across the hotel.
Our second night, the old antiquated reading light next to the bed started randomly flickering and woke me and my wife up. There’s a small button on it but the connection seemed to have been broken and the light kept flickering. It woke us up a few more times over the course of the night. So utterly infuriating and stupid.
You can use WhatsApp to request things from the front desk, which is ordinary now for Mandarin Oriental, but often they don’t reply for a while. Sometimes it would be 45 minutes before I received a reply.
At checkout, they asked me if I wanted to take a look at the bill and I said yes, only to discover they hadn’t applied the Amex food benefit. That took time for them to fix, and if I hadn’t checked, I’ve had been overcharged for that horrible room service food. Incompetence and laziness from the first moment I entered the hotel until the last.
I truly hate this hotel and we will never return. Mandarin Oriental should try to get their money back for purchasing this failure of a hotel - total disaster that will damage their brand.
We stayed at the Mandarin Oriental Munich last week and it was amazing - so sad Amsterdam is so awful by comparison. They should demolish this dump and start over.
Réponse de l'hôtel
Commentaire : 29 juil. 2026
Dear RJ,
Thank you for choosing Mandarin Oriental Conservatorium, Amsterdam and for sharing your candid feedback with us.
I am truly sorry that your recent stay did not meet the high standards we aim to uphold. Please accept our sincerest apologies for your overall experience. Your feedback has been carefully reviewed with our team to ensure improvements are made. We have also reached out to you via email, as we would greatly appreciate the opportunity to discuss your experience personally.
Should you wish to discuss your experience further, please do not hesitate to contact me directly at cmueller@mohg.com. It would be our privilege to welcome you back for a more enjoyable visit to restore your confidence in Mandarin Oriental.
Kind regards,
Carina Mueller
Rooms Division Manager
Thank you for choosing Mandarin Oriental Conservatorium, Amsterdam and for sharing your candid feedback with us.
I am truly sorry that your recent stay did not meet the high standards we aim to uphold. Please accept our sincerest apologies for your overall experience. Your feedback has been carefully reviewed with our team to ensure improvements are made. We have also reached out to you via email, as we would greatly appreciate the opportunity to discuss your experience personally.
Should you wish to discuss your experience further, please do not hesitate to contact me directly at cmueller@mohg.com. It would be our privilege to welcome you back for a more enjoyable visit to restore your confidence in Mandarin Oriental.
Kind regards,
Carina Mueller
Rooms Division Manager
Couple
Commentaire : 22 mai 2026
Date d'arrivée : mai 2026
Need to increase workforce.
The service has many good aspects and many employees are serious and kind. However, the number of employees is too small and the service does not go to the smallest detail. For example, a cactus in a room is not enough. The fact is that it is not a super-luxury hotel. The location is very convenient to go anywhere. Breakfast is excellent.
Réponse de l'hôtel
Commentaire : 14 juin 2026
Thank you for sharing your thoughts on your recent stay with us. We're glad to hear that you appreciated the friendliness and dedication of our staff, as well as the convenience of our location and the quality of the breakfast. We also acknowledge your concerns about staffing levels and the finer details of the room decor. Your feedback is valuable in helping us evaluate and improve the aspects of our service to better meet the expectations of our guests. Thank you again for your detailed review.
Couple
IL
Commentaire : 9 août 2026
Not at all comfortable, very disappointing
Selected this hotel for its museum-adjacent location and because it was featured as a FINE HOTEL on American Express site. We were given a split-level room (supposedly an upgrade) which we found very disappointing. The stairwell is very steep which was not an issue for us, but likely would be for many visitors. The bed was on the upper level with the main level designated for "sitting". However, there was a very low to the floor couch (looked like from student housing at the end of a school year !!) with an extremely low table and 1 plastic desk chair. I couldn't believe it !! So we could not comfortably sit in our room. We also found that the lobby seating was designated primarily for cafe customers and the few seats on the outside deck were for the restaurant patrons (and some smokers). So comfottable it was not. On our final day I ordered a poached egg with potatoes on the side ... the egg arrived ALONE and it took more than 20 minutes for the 4 or 5 fingerling potatoes to arrive .... not apology whatever.
Not at all what we were expecting from other reviews and certainly not worth the very high price. Extremely disappointed.
Not at all what we were expecting from other reviews and certainly not worth the very high price. Extremely disappointed.
Voyageur anonyme
Commentaire : 8 août 2026
Date d'arrivée : août 2026
The rooms were immaculate and comfortable. From checking in to using the restaurant, all staff members were excellent.
Explorer la région
Paulus Potterstraat 50, Sud, Amsterdam, 1071 DB, Pays-Bas|1,68 km du centre-ville
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Jusqu’à 12 ans
Gratuit
à partir de 13 ans
100 € par personne et par nuit
Jusqu’à 1 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
52 €/personne
Horaires du petit déjeuner
De 07:00 à 11:00, du Lundi au Dimanche
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Veuillez informer l'établissement Mandarin Oriental Conservatorium, Amsterdam à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Taiko Restaurant inaccessible du jeu. 13 août 2026 au mer. 16 sept. 2026 Les enfants âgés de 3 à 14 ans sont les bienvenus à la piscine, sous la surveillance d’une personne adulte, de 10h00 à 11h30 et de 14h00 à 15h30. À partir du 1er janvier 2025, l'accès sera possible tous les jours de 7h00 à 10h00. Les enfants âgés de 16 ans et moins ne peuvent à aucun moment utiliser la salle de sport, le hammam, le sauna et le bain à remous. Veuillez noter que les soins sont disponibles pour les personnes âgées de 18 ans et plus. La salle de sport, qui comprend un studio de yoga et de Pilates, est ouverte tous les jours de 6h30 à 22h30. Des coachs personnels sont également disponibles pour vous aider. Le Conservatorium Hotel n’accepte pas les paiements en espèces. Seuls les paiements numériques sont acceptés.
L'hôtel accepte les modes de paiement suivants :
Cash
Mandarin Oriental Conservatorium, Amsterdam : questions fréquentes
Amsterdam : préparez votre voyage
Saviez-vous que nous pouvons vous aider à planifier le reste de votre voyage ? Bénéficiez d'offres exclusives et de tarifs avantageux pour les vols et la location de voiture.Vols à destination de Amsterdam Schiphol
Location de voiture à Amsterdam