NIU Reforma
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Commodités
NIU Reforma : plus d'informations
NIU Reforma
Situé à Mexico, l’établissement 4 étoiles NIU Reforma propose une salle de sport, une terrasse et un restaurant. L’établissement vous accueille dans ce quartier : Reforma. Tous les hébergements comprennent une armoire.
Commentaire : 19 mai 2026
Date d'arrivée : mai 2026
Commentaire : 26 mai 2026
Date d'arrivée : avr. 2026
Commentaire : 8 mai 2026
Date d'arrivée : mai 2026
Highly recommended
Very comfortable, clean and with good internet, which was what mattered most to me. The common spaces are nice and it feels a nice atmosphere. For what you pay, it gives much more than you expect.
IR
Commentaire : 11 oct. 2025
Date d'arrivée : oct. 2025
It can be good and bad at the same time!
I had two reservations for two different categories .
The cheapest one which was 1200 pesos was too small and I don’t recommend.
The other one was 1800 pesos .
Almost 100 USD ! With a nice view but all in all I found it over priced.
As you may find better options nearby.
The rooftop is great . Wonderful views.
I had a reservation by hotels.com which in my first night was breakfast included when I was reserving however when I did the check in it was not appearing not in their system nor in my application!
Also the rooms type pictures which you may find in OTAs about this property are not really the same as the one that they give you!
So my stay was contradictory.
Goods in some aspects which are views, location and rooftop .
Bad in another aspects which are not existing coherency between the room your reservation and what you get…
Réponse de l'hôtel
Commentaire : 15 avr. 2026
Thank you for taking the time to share such a detailed review — we truly appreciate your honesty.
We're glad you enjoyed our rooftop, views and location! We hear your feedback on the room size and pricing, and we take it seriously as we continuously work to offer the best value possible.
We sincerely apologize for the confusion with the breakfast inclusion and the room category. Discrepancies between what OTAs display and what appears in our system are something we are actively working to correct, and your feedback helps us do exactly that.
We hope to welcome you back for a smoother, more consistent experience.
The NIU Team
Commentaire : 3 mars 2026
Date d'arrivée : mars 2026
Employee man broke into my room by the dawn
I was traveling alone, I am a woman, and, in the face of the serious security fault, I no longer felt safe to stay on site, and it was necessary to leave the hotel earlier than planned and make a new reservation.
Regardless of whether it was an operational error, as alleged in the messages, which entered the room to look for an edredon DURING the MADRUGADE, this is an unacceptable situation in a lodging service, especially in the morning. Security should be an absolute priority.
Not recommended for those seeking peace and security during their stay.
Réponse de l'hôtel
Commentaire : 15 avr. 2026
Agradecemos que nos hayas contactado y que nos hayas dado la oportunidad de atenderte personalmente. Lamentamos profundamente lo ocurrido: lo que viviste esa noche no debió suceder, y entendemos perfectamente tu reacción.
Confirmamos que fue un error operacional de nuestro equipo, algo que no tiene justificación posible, especialmente en horario nocturno. Hemos tomado medidas internas para que una situación así no se repita.
Nos alegra haber podido resolver el tema contigo en persona, aunque sabemos que nada compensa la incomodidad e inseguridad que sentiste. La seguridad de nuestros huéspedes es nuestra prioridad absoluta, y seguiremos trabajando para estar a la altura de esa responsabilidad.
Gracias por tu honestidad.
El equipo de NIU
Très bon emplacement
36 Nápoles, Mexico, 06600, Mexique|2,91 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.

