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ALT Urbana

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Infos rapides

Arrivée à partir de :		15:00
Départ avant :		12:00
Utilisation des lits existants		Les enfants ont besoin d'un lit supplémentaire pour dormir dans la chambre.

Commodités

Wi-Fi
Parking
Climatisation
Piscine
Réception 24h/24
Restaurant

ALT Urbana : plus d'informations

ALT Urbana

Situé à León, l’établissement ALT URBANA propose une terrasse, un restaurant, un bar et des hébergements réservés aux adultes.

Commentaires de
ExpediaHotels.comTripadvisor
Mentionné par les voyageurs
Voyageur anonyme

Commentaire : 21 août 2026

Date d'arrivée : août 2026

I had a great experience, all the employees super friendly
I highly recommend this Hotel, bed very comfortable clean
the restaurant food was delicious, can't wait to go back :)
Voyageur anonyme

Commentaire : 27 janv. 2026

Date d'arrivée : janv. 2026

Water pressure in the shower was very weak and very little soundproofing but the staff was nice and the free breakfast was also good.
Voyageur anonyme

Commentaire : 25 janv. 2026

Date d'arrivée : janv. 2026

I had a lovely stay at this wonderful location. The staff were incredibly friendly, and I appreciated the complimentary cooked-to-order breakfast, which was a delightful start to each day. While the rooms are basic, they were clean and comfortable. There was only a slight issue with the hot water pressure being a bit low, but it was manageable. Overall, I would definitely stay here again!
Autre

Commentaire : 22 juil. 2025

Date d'arrivée : juil. 2025

We stayed here July 14-16 even though we booked for July 14-17. At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. The employee insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid.
We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time.
We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with illegal items outside the hotel and the police were going to come and knock on our door.
The hotel has a light outside of each room It is illuminated if there are guests staying in that room. That is not a safe practice.
We no longer felt safe at this hotel and checked out one day early to go to a different hotel. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted on charging my credit card. I showed this employee our receipt from Expedia and immediately she found in her system that everything was paid. I asked for a refund for the night we did not stay because we did not feel safe here, and it was denied.
I can not recommend this hotel. The advertised amenities aren't available, IT IS NOT SAFE, they use your personal information for questionable activities, and they try to charge you additional even though everything is already paid.
DO NOT STAY HERE!
Voyageur anonyme

Commentaire : 26 janv. 2025

Date d'arrivée : janv. 2025

when we were checked in, we were told I'd be noise till 11 PM. We were OK with that as a noise was till three 4 AM. The showerhead was out of order very hard to take a shower. I'm a little disappointed hopefully they'll be some reimbursement.

Très bon emplacement

4,0

317 Benito Juárez 4, León, 37000, Mexique|0,64 km du centre-ville

Arrivée et départ

Arrivée à partir de :

15:00

Départ avant :

12:00

Bon à savoir

Utilisation des lits existants

Les enfants ont besoin d'un lit supplémentaire pour dormir dans la chambre.

Lits supplémentaires

Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.

ALT Urbana : questions fréquentes

L'hôtel ALT Urbana est à 0.6 km du centre de cette ville (León).
L'hôtel ALT Urbana se trouve à León, Mexique et est à 0.6 km du centre de cette ville (León).
Vous pouvez arriver à l'établissement ALT Urbana à partir de 15:00 et vous devez partir avant 12:00.
Oui, l'établissement ALT Urbana dispose d'un parking.
Oui, l'établissement ALT Urbana comprend un restaurant.