Occidental Tucancún - All Inclusive
Cancún : trouvez le meilleur hôtel dans cette ville à vos dates, par prix ou par préférence
Occidental Tucancún - All Inclusive : comparez les offres sur des centaines de sites, au même endroit
Recherchez une offre avec l'annulation gratuite ou d'excellentes évaluations
Comparez les chambres et les prix
Nous comparons les prix de centaines de sites pour vous trouver les meilleures offres
Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Occidental Tucancún - All Inclusive : plus d'informations
Occidental Tucancún - All Inclusive
En choisissant Occidental Tucancún All Inclusive à Cancún (Zona Hotelera), vous serez à quelques pas du site Centre commercial Luxury Avenue et à 5 min à pied du site Plage de Marlin. Cet hébergement tout inclus se trouve à 1,1 km de La Isla (centre commercial) et à 2,8 km de Aquaworld. Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un centre de remise en forme et un court de tennis extérieur. Cet hébergement propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux. Laissez-vous séduire par les spécialités Cuisine mexicaine de México Lindo, l'un des 4 restaurants de cet hébergement ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Étant donné que l'hébergement propose un bar en milieu de piscine, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 2 bars/lounges ou de ses 3 bars en bord de piscine. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 12 h 00. Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement. Les 339 chambres climatisées de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.
Commentaire : 25 mai 2026
Date d'arrivée : mai 2026
Great stay
I especially want to recognise Ismael Tec at the bar. He was absolutely fantastic throughout the trip — always friendly, happy, welcoming, and genuinely made every day enjoyable. His cocktails were amazing and his positive attitude really stood out. He’s a real credit to the hotel and deserves recognition for how hard he works to create such a great atmosphere.
I’d also like to mention Enrique, who was equally brilliant. His bar always felt lively, friendly, and welcoming, and again the cocktails were excellent. Both Ismael and Enrique were a huge part of what made the holiday enjoyable for me.
In general, almost all of the staff throughout the hotel were incredibly friendly, polite, and helpful. Housekeeping also did a great job — the rooms may not be the most modern or luxurious, but they were always very clean and the fridge was restocked every day, which I appreciated.
I also booked the private round-trip transfer directly with the hotel, and that service was excellent and very smooth from start to finish.
Unfortunately, there were a few areas that let the stay down this time compared to my previous visits. The biggest disappointment was the breakfast service. Apart from the cook, who was always very friendly and pleasant, the breakfast staff often seemed unhappy and uninterested. Some mornings I wasn’t even offered a drink despite arriving at opening time when it wasn’t busy, while other guests were attended to. The atmosphere at breakfast just didn’t feel welcoming and was off putting. Breakfast was moved into the Italian restaurant due to the normal buffet restaurant being refurbed.
I was also disappointed with the food this year. Compared to my previous stays, I found the buffet restaurant had much less variety and the quality wasn’t great. I really struggled at times, and honestly if it wasn’t for the lobby bar food and the premium room access, I probably wouldn’t have eaten much during the trip. I was also disappointed that the buffet restaurant was closed for almost the entire stay except for the final day, especially as I wasn’t informed about this beforehand.
Despite those negatives, the amazing service from Ismael, Enrique, and many of the other staff members really made a difference and are the reason I still had an enjoyable holiday overall.
Réponse de l'hôtel
Commentaire : 26 mai 2026
We would like to thank you for taking the time to leave this review about your recent visit.
However, we sincerely regret that certain aspects of your dining experience did not meet your expectations. Our team strives to maintain consistent quality across all services, and we will review your feedback regarding meal variety and restaurant availability to enhance future guest experiences.
We are delighted our team members like Ismael and Enrique contributed positively to your holiday with their warm hospitality and mixology skills. Their dedication reflects our commitment to creating memorable moments. It is also rewarding to know you appreciated the spotless accommodations, convenient transfers and our prime beachfront location overlooking the Caribbean Sea.
We hope to have the pleasure of seeing you again in the future.
Kind regards,
The Management
Commentaire : 28 août 2026
Date d'arrivée : août 2026
Adventure
Réponse de l'hôtel
Commentaire : 29 août 2026
Thank you for taking the time to review your stay with us.
We are delighted that our team made your stay so memorable, from the warm welcome at the front desk and concierge to the attentive care provided by our servers, bartenders and housekeeping staff.
It is especially heartwarming to hear that Jose helped you arrange a birthday surprise for your husband and looked after you throughout your visit. Knowing that his thoughtful attention added such a special touch to your celebration means a great deal to us.
Your kind recommendation of our resort and restaurants is truly appreciated, and we are thrilled that every aspect of your stay, including the comfort of your room and our prime beachfront location, met your expectations.
It would be a pleasure to welcome you back.
Best wishes,
The Management
Commentaire : 24 août 2026
Date d'arrivée : août 2026
Erik and Santiago are amazing!
Réponse de l'hôtel
Commentaire : 25 août 2026
It is a real reward to receive such a great review.
We are truly delighted that our team members, Erik and Santiago, made such a strong impression during your family stay. Your kind words about their attentive care and warm approach at the Mirador buffet mean a great deal to us.
Providing welcoming hospitality for our guests is always our top priority, and it is wonderful to know that you felt well supported throughout your visit.
We look forward to seeing you again in the future.
Best regards,
The Management
Commentaire : 20 août 2026
Date d'arrivée : août 2026
Excellent
Réponse de l'hôtel
Commentaire : 21 août 2026
Thank you for such a positive review.
We are delighted that your experience at Occidental Tucancún met your expectations. Having our front desk team and the staff throughout the bar areas leave such a positive impression is truly rewarding.
Your special mention of Jairo, Antonio, Luis, Enrique, Armando, Francisco, Carmen and Daniela will be passed along to each of them. Their dedication to hospitality service is at the heart of what we do, and we are glad they contributed to making your stay memorable.
It is wonderful to know that your visit was such a success thanks to our team's care and professionalism.
We hope to have the occasion to welcome you back.
Best wishes,
The Management
Commentaire : 19 août 2026
Date d'arrivée : août 2026
Great hotel
Réponse de l'hôtel
Commentaire : 20 août 2026
Thank you for taking the time to review your stay with us.
We are delighted to hear such heartfelt appreciation for the hospitality service and dedication our team provides. It is wonderful to know you valued our cuisine and enjoyed the varied evening entertainment during your visit.
Your kind remarks about the beautiful beach highlight what makes our location truly special and we are pleased you had a memorable experience in this unique setting.
We hope to have the occasion to welcome you back.
Kind regards,
The Management
Excellent emplacement
Calle Retorno Kukulcán 24 Km. 13,5 Lote, Zone hôtelière de Cancun, Cancún, 77500, Mexique|10,59 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie interdits
Des lits supplémentaires sont disponibles gratuitement, selon la taille de la chambre.