Riad Rockech
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 11:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Navette aéroport
Restaurant
Non-fumeur
Bar
Trousse de premiers secours
Riad Rockech : plus d'informations
Riad Rockech
Situé à Marrakech, l’établissement Riad Rockech possède un jardin, une terrasse, un restaurant et un bar.
Commentaires de 
Couple
FR
Commentaire : 6 nov. 2023
Date d'arrivée : oct. 2023
A PERFECT RIAD!!!
ABDOU, our host, exquisitely kind, ultra professional, very cultured, what a pleasure to chat together on the terrace where we had our excellent breakfast with honey, jams..... And the birds fluttering and singing around us , a real treat for our ears and taste buds!!! This riad is enchanting!!! Our room (n°3) was large and so well decorated in Moroccan style. We had a wonderful stay. Thank you ABDOU and see you soon.
Famille
Commentaire : 4 sept. 2025
Date d'arrivée : août 2025
Good location but poor facilities
This was my first time visiting Morocco. I went with my wife and 11 year old son. The Riad is situated close to Menara Airport. Before I got there I noticed the check in time was until 9pm. As I was due to arrive at about 6.30pm I was concerned about what could happen if the flight was delayed. The hotel said it could pick me up for 160DH (£13). Luckily I saw the airport transfer on Booking.com for £14 return. I have noticed others have reported this attempt to extract extra money from people.
We arrived well in time and despite the very slow service at the airport taking an hour we found the MRC Travel driver easily. Our driver Hamza wasn't there but the person there phoned and got someone to transfer us after about a 15 minute wait. We used that time to take photographs around the airport. The Riad is only about 4 miles from the airport so it was only a short drive though it was a bit difficult for the driver to find. The Riad is close to a lot of local food places and a lot of tourist attractions. So in that sense it is in a good place. However it is not accessible by road.
He left us as close as he could saying we would have to walk down some dark winding dirt paths to get there.
Walking to the Riad with suitcases wasn't easy especially when you didn't know where you were going. The graffiti written walls and uneven paths full of rubble looked very uninviting. The people sitting on their steps in the dark were a bit intimidating and I was fearful that someone would attack and rob us. We were just around the corner of the Riad when we met a man who asked us where we were going. We told him, Riad Rockech. He took us around the corner to the entrance and started asking for €20 (200 MAD). Shocked we told him to do one. We met him a few times during our stay and each time he asked for the money we "owed".
We met the owner Iqram who was busy
attending to some other guests. We had to wait by the entrance until she was ready. No real seating was available while waiting. There are decorative pieces by the entrance but nothing a person can sit on so I sat on a large plant pot. She took photos of our passports and asked for the city tax of €2.50 per night per person (525 MAD). You had to pay in cash as there were no card payment facilities.
The room itself was basic. There is no air conditioning just a floor fan which was okay when directly in front of you but not the greatest when trying to cover two beds. The beds themselves were adequate and firm. There is no fridge in the room and the wardrobe was wholly inadequate with no place to hang clothes. We lived out of suitcases. A safe is provided for you to put valuables. The toilet worked but it didn't flush well. The shower worked but the holder was broken so you had to hold the shower with one hand. Shampoo and body wash was provided which was good and 3 rough towels which felt like they were 2 years old. The room itself was cleanish with it being cleaned daily though there were ants in the shower. What was good was the extension leads provided with plenty of electrical outlets.
Thankfully we met a lovely Spanish family who also checked in on the same day. If you read this Xenia, Moy, Iker, Joana and Nahia we love you guys. Without you this holiday wouldn't have been the same. We went out in a big group everywhere until we got our bearings around the place and could venture out by ourselves. There's no way we would have gone to half the places we went without your company.
The staff at the place are lovely Iqram, Fatiha and Nawal were very welcoming and always greeted us with a smile and were very helpful. Although the lack of a bin in my room wasn't addressed when we asked her about the lack of a fridge she said it was fine to use the one in the kitchen as well as all the other things like the microwave, washing machine, kettle etc. This took care of our main requirements. We would place two 1.5L bottles of water in the freezer and let it melt throughout the day on our journeys. As people have stated the breakfast is large and at €5 (50 DH) per person is okay but expensive when you can buy a large Tortilla for 12 DH locally which will feed three people. The advert for the Riad said 'Breakfast Included' but when you paid it wasn't in the confirmation email. We were told breakfast wasn't included and had to pay €15 per day but we were told by Xenia that it was included free for them. I found this out late in the holiday and it left a bad taste in my mouth that we had been swindled. Also the description on Booking.com says there is a restaurant and mini market in the place when there isn't.
The WiFi in the place is very good and I was able to stream football and WhatsApp call on my phone though it is a bit patchy on the roof. The roof terrace is not exactly nice to look at with old furniture and a lack of light. The stairwell leading up is a bit dangerous as well so watch your step especially coming down. The bannister midway is also loose. Saying that the terrace is nice and cool with plenty of seating and a large swing. So it is quite pleasant to sit there with a cup of coffee in the cool breeze.
We enjoyed our stay at the Riad Rockech mainly because of the people we met there and the lovely staff. It does need some work done to improve its standards. Some lighting on the terrace, better wardrobes, bin in rooms, stairs to terrace, seating in waiting area. Accepting card payments. Because of its hidden location it needs better signage on the roads leading to it. I'm not sure if anything can be done to light up that intimidating pathway. There needs to be a bigger sign outside the actual Riad. Despite this review sounding harsh it was not meant to be and it is merely to inform others of what to expect at the Riad Rockech. I did not like some of their underhand tactics to extract more money from customers. The staff were very nice to us and even let us store our bags after check out as our flight was in the evening. Iqram even gave us a front door key to get in as another guest had moved into the room. I am not sure how much the staff are involved in the shadier side. I think we were supposed to be ignorant to these scams. I find it sad that people can lack honesty for a bit of money. Personally I could never do that knowing one day I'll meet my maker and know I'll have to answer to him. Hopefully you can take this criticism on board and improve both your facilities and practices on offer.
We arrived well in time and despite the very slow service at the airport taking an hour we found the MRC Travel driver easily. Our driver Hamza wasn't there but the person there phoned and got someone to transfer us after about a 15 minute wait. We used that time to take photographs around the airport. The Riad is only about 4 miles from the airport so it was only a short drive though it was a bit difficult for the driver to find. The Riad is close to a lot of local food places and a lot of tourist attractions. So in that sense it is in a good place. However it is not accessible by road.
He left us as close as he could saying we would have to walk down some dark winding dirt paths to get there.
Walking to the Riad with suitcases wasn't easy especially when you didn't know where you were going. The graffiti written walls and uneven paths full of rubble looked very uninviting. The people sitting on their steps in the dark were a bit intimidating and I was fearful that someone would attack and rob us. We were just around the corner of the Riad when we met a man who asked us where we were going. We told him, Riad Rockech. He took us around the corner to the entrance and started asking for €20 (200 MAD). Shocked we told him to do one. We met him a few times during our stay and each time he asked for the money we "owed".
We met the owner Iqram who was busy
attending to some other guests. We had to wait by the entrance until she was ready. No real seating was available while waiting. There are decorative pieces by the entrance but nothing a person can sit on so I sat on a large plant pot. She took photos of our passports and asked for the city tax of €2.50 per night per person (525 MAD). You had to pay in cash as there were no card payment facilities.
The room itself was basic. There is no air conditioning just a floor fan which was okay when directly in front of you but not the greatest when trying to cover two beds. The beds themselves were adequate and firm. There is no fridge in the room and the wardrobe was wholly inadequate with no place to hang clothes. We lived out of suitcases. A safe is provided for you to put valuables. The toilet worked but it didn't flush well. The shower worked but the holder was broken so you had to hold the shower with one hand. Shampoo and body wash was provided which was good and 3 rough towels which felt like they were 2 years old. The room itself was cleanish with it being cleaned daily though there were ants in the shower. What was good was the extension leads provided with plenty of electrical outlets.
Thankfully we met a lovely Spanish family who also checked in on the same day. If you read this Xenia, Moy, Iker, Joana and Nahia we love you guys. Without you this holiday wouldn't have been the same. We went out in a big group everywhere until we got our bearings around the place and could venture out by ourselves. There's no way we would have gone to half the places we went without your company.
The staff at the place are lovely Iqram, Fatiha and Nawal were very welcoming and always greeted us with a smile and were very helpful. Although the lack of a bin in my room wasn't addressed when we asked her about the lack of a fridge she said it was fine to use the one in the kitchen as well as all the other things like the microwave, washing machine, kettle etc. This took care of our main requirements. We would place two 1.5L bottles of water in the freezer and let it melt throughout the day on our journeys. As people have stated the breakfast is large and at €5 (50 DH) per person is okay but expensive when you can buy a large Tortilla for 12 DH locally which will feed three people. The advert for the Riad said 'Breakfast Included' but when you paid it wasn't in the confirmation email. We were told breakfast wasn't included and had to pay €15 per day but we were told by Xenia that it was included free for them. I found this out late in the holiday and it left a bad taste in my mouth that we had been swindled. Also the description on Booking.com says there is a restaurant and mini market in the place when there isn't.
The WiFi in the place is very good and I was able to stream football and WhatsApp call on my phone though it is a bit patchy on the roof. The roof terrace is not exactly nice to look at with old furniture and a lack of light. The stairwell leading up is a bit dangerous as well so watch your step especially coming down. The bannister midway is also loose. Saying that the terrace is nice and cool with plenty of seating and a large swing. So it is quite pleasant to sit there with a cup of coffee in the cool breeze.
We enjoyed our stay at the Riad Rockech mainly because of the people we met there and the lovely staff. It does need some work done to improve its standards. Some lighting on the terrace, better wardrobes, bin in rooms, stairs to terrace, seating in waiting area. Accepting card payments. Because of its hidden location it needs better signage on the roads leading to it. I'm not sure if anything can be done to light up that intimidating pathway. There needs to be a bigger sign outside the actual Riad. Despite this review sounding harsh it was not meant to be and it is merely to inform others of what to expect at the Riad Rockech. I did not like some of their underhand tactics to extract more money from customers. The staff were very nice to us and even let us store our bags after check out as our flight was in the evening. Iqram even gave us a front door key to get in as another guest had moved into the room. I am not sure how much the staff are involved in the shadier side. I think we were supposed to be ignorant to these scams. I find it sad that people can lack honesty for a bit of money. Personally I could never do that knowing one day I'll meet my maker and know I'll have to answer to him. Hopefully you can take this criticism on board and improve both your facilities and practices on offer.
Famille
Commentaire : 4 janv. 2025
Date d'arrivée : déc. 2024
Riad in the Kashba of Marrakech- very friendly attention
The service in this house was spectacular and breakfasts included coffee, several breads and bread rolls with butter, yogurt with honey, egg omelette.when we left we could leave our bags at the hotel and then go pick them up.
We have received an attention above my expectations, the most important thing in my case is that this house is in the neighborhood of Kashba the walled area of Marrakech within the Medina with many labyrinth paths that make you a quick immersion in the culture of the city and the country. Few know that these areas were purposely designed so that anyone outside the neighborhood or the city feels unsafe and leaves because they cannot easily find their way out. If I had to rate it from 1 to 10, I'd give it an 8.
The bathtub, and other parts of the room are upgradeable, however it is compensated by the pleasant attention received.
We have received an attention above my expectations, the most important thing in my case is that this house is in the neighborhood of Kashba the walled area of Marrakech within the Medina with many labyrinth paths that make you a quick immersion in the culture of the city and the country. Few know that these areas were purposely designed so that anyone outside the neighborhood or the city feels unsafe and leaves because they cannot easily find their way out. If I had to rate it from 1 to 10, I'd give it an 8.
The bathtub, and other parts of the room are upgradeable, however it is compensated by the pleasant attention received.
Couple
Commentaire : 3 août 2024
Date d'arrivée : août 2024
To flee catastrophic
To flee absolutely catastrophichotel I made knowing I traveled everywhere
People who want to charge you extra for no reason and put you in trouble without a hotel at night if you refuse to take their taxis when you have a car
The person in charge insulted me for nothing when I wouldn't take his cab when I have a car
People who want to charge you extra for no reason and put you in trouble without a hotel at night if you refuse to take their taxis when you have a car
The person in charge insulted me for nothing when I wouldn't take his cab when I have a car
Autre
Commentaire : 1 juin 2022
Date d'arrivée : mai 2022
Short stay
I have only stayed a few hours there when I was going to fly home at night and wanted to be a bit rested after the drive from El Jadida to Marrakech.
But, it looked nice so it could be a good stay there anyway.
However, staff were helpful and cooked dinner for me as I was too tired to go and look for the nearest restaurant.
Disliked · The room itself was nice, the only thing was that it was on the ground floor and the windows led to a corridor so you did not get fresh air immediately. Could feel a bit trapped at night and anyone suffering from claustrophobia as I do, may have a little trouble staying there especially overnight.
It was also a little harder to find to the Riad, even taxis had a hard time finding. The Riad was a bit remote somehow.
But, it looked nice so it could be a good stay there anyway.
However, staff were helpful and cooked dinner for me as I was too tired to go and look for the nearest restaurant.
Disliked · The room itself was nice, the only thing was that it was on the ground floor and the windows led to a corridor so you did not get fresh air immediately. Could feel a bit trapped at night and anyone suffering from claustrophobia as I do, may have a little trouble staying there especially overnight.
It was also a little harder to find to the Riad, even taxis had a hard time finding. The Riad was a bit remote somehow.
Très bon emplacement
Rue De La Kasbah 138, Derb Kbala, Marrakech, 40000, Maroc|2,09 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
11:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
5 €/personne
Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement. Veuillez informer l'établissement Riad Rockech à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Dans le cadre de la pandémie de coronavirus (COVID-19), cet établissement applique actuellement des mesures sanitaires supplémentaires. En raison du coronavirus (COVID-19), cet établissement applique des mesures strictes en matière de distanciation physique.
Pour les chambres partagées, si l'un des clients ou les deux sont marocains, ils devront présenter un certificat de mariage, faute de quoi l'hôtel se réserve le droit de refuser l'enregistrement.
Selon la politique gouvernementale et les coutumes sociales du Maroc, un certificat de mariage doit être fourni lors de l'enregistrement si un homme et une femme partagent une chambre et que l'un d'eux est marocain ou musulman.
L'hôtel accepte les modes de paiement suivants :
Riad Rockech : questions fréquentes
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