Wellton Centrum Hotel & Spa
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Piscine
Spa
Wellton Centrum Hotel & Spa : plus d'informations
Wellton Centrum Hotel & Spa
L’hôtel 4 étoiles Wellton Centrum Hotel & SPA occupe un bâtiment moderne conçu dans le souci de préserver des éléments authentiques de la structure historique d’origine. Situé dans la vieille ville de Riga.
Commentaires de 
Groupe
UK
Commentaire : 22 juin 2026
Lovely hotel in Riga Old Town.
Just returned from a midsummer visit to Riga, staying in the Wellton Centrum Hotel & Spa.
The hotel was very good - room rate for a city centre at this time of year was quite reasonable and the rooms were very comfortable, clean and everything worked. My room was 212 and, like many, it overlooked a small internal quadrangle and was nice and quiet.
The location was great - right in the city centre and everything within easy reach.
The hotel is very close to the 'Autoosta' bus station which connects very directly and cheaply to the airport.
The central station is also not that far away - we took the train from there to the nearby beach resort of Jurmala.
Breakfast were OK - typical European buffet fare although poorly laid out. As a result, the 'flow' of guests in and around the stations for food and drink was chaotic. I think the management need to give some further thought to this.
Staff were very friendly, helpful and pleasant.
I would certainly recommend.
The hotel was very good - room rate for a city centre at this time of year was quite reasonable and the rooms were very comfortable, clean and everything worked. My room was 212 and, like many, it overlooked a small internal quadrangle and was nice and quiet.
The location was great - right in the city centre and everything within easy reach.
The hotel is very close to the 'Autoosta' bus station which connects very directly and cheaply to the airport.
The central station is also not that far away - we took the train from there to the nearby beach resort of Jurmala.
Breakfast were OK - typical European buffet fare although poorly laid out. As a result, the 'flow' of guests in and around the stations for food and drink was chaotic. I think the management need to give some further thought to this.
Staff were very friendly, helpful and pleasant.
I would certainly recommend.
Réponse de l'hôtel
Commentaire : 23 juin 2026
Dear PhilP55,
Thank you for taking the time to share such a detailed review of your recent stay with us.
We are delighted to hear that you enjoyed our central location in Riga Old Town, found your room comfortable and quiet, and appreciated the cleanliness of the hotel. It is also wonderful to know that our team made a positive impression with their friendliness and helpfulness.
We are pleased that our convenient location allowed you to easily explore Riga, travel from the airport, and even enjoy a visit to Jūrmala during your stay.
Thank you as well for your constructive feedback regarding the breakfast layout. We appreciate your observations and understand how the arrangement of the buffet can affect the overall dining experience, especially during busy periods. Your comments will be shared with our management team as we continuously look for ways to improve the comfort and convenience of our guests.
We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Wellton Centrum Hotel and SPA on your next visit to Riga.
All Best,
Eleanora
Reception Team
Wellton Centrum Hotel and SPA.
Thank you for taking the time to share such a detailed review of your recent stay with us.
We are delighted to hear that you enjoyed our central location in Riga Old Town, found your room comfortable and quiet, and appreciated the cleanliness of the hotel. It is also wonderful to know that our team made a positive impression with their friendliness and helpfulness.
We are pleased that our convenient location allowed you to easily explore Riga, travel from the airport, and even enjoy a visit to Jūrmala during your stay.
Thank you as well for your constructive feedback regarding the breakfast layout. We appreciate your observations and understand how the arrangement of the buffet can affect the overall dining experience, especially during busy periods. Your comments will be shared with our management team as we continuously look for ways to improve the comfort and convenience of our guests.
We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Wellton Centrum Hotel and SPA on your next visit to Riga.
All Best,
Eleanora
Reception Team
Wellton Centrum Hotel and SPA.
Couple
Commentaire : 1 août 2026
Good location - poor hotel
Overall, the hotel was poor but in a good location. However, the breakfast was quite poor, with a very limited selection, bad coffee, and low-quality juice and other beverages. We only ended up eating the hotel breakfast on two out of the four mornings because of its poor quality.
The hotel also advertises that the rooms include a minibar and air conditioning. However, the minibar has been completely phased out and is no longer in use, meaning there is no functioning minibar in the room.
The air conditioning did not work at any point during our stay, and we received different—and frankly rather ridiculous—explanations from the staff as to why. The reception staff claimed it was because Riga had experienced so much rain in the previous days. When we later contacted the hotel by email, they replied:
“Regarding the air conditioning, unfortunately it is currently not working throughout the Old Town area because the outside temperature has been below 20°C.”
This was obviously nonsense, as we visited several other public and private establishments in the Old Town where the air conditioning was working perfectly.
We requested a partial refund because the hotel failed to provide amenities that were explicitly included when we booked our stay. Instead, the only compensation they offered was access to the spa area (worth €20). This was of no value to us, as we had neither planned nor wanted a spa visit.
I will not recommend this hotel or this hotel chain to anyone. In fact, I would strongly advise anyone considering staying here to choose one of the larger, more established hotel chains instead.
The hotel also advertises that the rooms include a minibar and air conditioning. However, the minibar has been completely phased out and is no longer in use, meaning there is no functioning minibar in the room.
The air conditioning did not work at any point during our stay, and we received different—and frankly rather ridiculous—explanations from the staff as to why. The reception staff claimed it was because Riga had experienced so much rain in the previous days. When we later contacted the hotel by email, they replied:
“Regarding the air conditioning, unfortunately it is currently not working throughout the Old Town area because the outside temperature has been below 20°C.”
This was obviously nonsense, as we visited several other public and private establishments in the Old Town where the air conditioning was working perfectly.
We requested a partial refund because the hotel failed to provide amenities that were explicitly included when we booked our stay. Instead, the only compensation they offered was access to the spa area (worth €20). This was of no value to us, as we had neither planned nor wanted a spa visit.
I will not recommend this hotel or this hotel chain to anyone. In fact, I would strongly advise anyone considering staying here to choose one of the larger, more established hotel chains instead.
Réponse de l'hôtel
Commentaire : 2 août 2026
Dear Bergengutten,
Thank you for taking the time to share your detailed feedback.
We are sorry to hear that your stay did not meet your expectations. We appreciate your comments, as they help us identify areas where we can improve.
We regret that our breakfast selection did not meet your expectations. While many of our guests enjoy the variety offered, we understand that preferences differ, and we will share your comments with our management team for further review.
Regarding the minibar, we understand your disappointment. Please note that minibar service is available only in selected room categories, and therefore not every room is equipped with a stocked minibar. For guests staying in categories without this service, we offer a Grab & Go selection at the reception, where a wide range of beverages, snacks, and other refreshments are available, including the same items typically found in a minibar as well as additional options.
We are also sorry to hear about your experience with the air conditioning. During your stay, the air conditioning system was operating as designed. The units are configured with a minimum cooling temperature of 20°C. As the outdoor temperature during your stay was already close to this level, the difference in room temperature may not have been very noticeable. We understand that comfort preferences vary, and while some other properties may use different temperature settings for their air conditioning systems, our system operates within the parameters established for the building.
Regarding your request for compensation, our team offered complimentary access to the spa as a gesture of goodwill. We understand that this was not a suitable solution for your travel plans, and we regret that we were unable to reach an outcome that met your expectations.
Although we are disappointed that your overall impression of our hotel was negative, we sincerely appreciate you sharing your experience. Your feedback has been forwarded to the relevant departments, and we will continue working to improve both our communication and our services.
We wish you all the best in your future travels.
Kind regards,
Reception Team
Wellton Centrum Hotel & Spa
Thank you for taking the time to share your detailed feedback.
We are sorry to hear that your stay did not meet your expectations. We appreciate your comments, as they help us identify areas where we can improve.
We regret that our breakfast selection did not meet your expectations. While many of our guests enjoy the variety offered, we understand that preferences differ, and we will share your comments with our management team for further review.
Regarding the minibar, we understand your disappointment. Please note that minibar service is available only in selected room categories, and therefore not every room is equipped with a stocked minibar. For guests staying in categories without this service, we offer a Grab & Go selection at the reception, where a wide range of beverages, snacks, and other refreshments are available, including the same items typically found in a minibar as well as additional options.
We are also sorry to hear about your experience with the air conditioning. During your stay, the air conditioning system was operating as designed. The units are configured with a minimum cooling temperature of 20°C. As the outdoor temperature during your stay was already close to this level, the difference in room temperature may not have been very noticeable. We understand that comfort preferences vary, and while some other properties may use different temperature settings for their air conditioning systems, our system operates within the parameters established for the building.
Regarding your request for compensation, our team offered complimentary access to the spa as a gesture of goodwill. We understand that this was not a suitable solution for your travel plans, and we regret that we were unable to reach an outcome that met your expectations.
Although we are disappointed that your overall impression of our hotel was negative, we sincerely appreciate you sharing your experience. Your feedback has been forwarded to the relevant departments, and we will continue working to improve both our communication and our services.
We wish you all the best in your future travels.
Kind regards,
Reception Team
Wellton Centrum Hotel & Spa
Voyageur anonyme
Commentaire : 28 juin 2026
Date d'arrivée : juin 2026
Loved the room design with the brickwork as cooled down the room. Worth getting the spa deals especially in this heat we are having at the moment. Try and get a room facing the inwards towards the top of the spa or a higher floor. It might not be the best view but you won't hear all the noice outside as being on the 2nd level we could hear music from the bar next to the hotel and across the road. The location is perfect with a shopping mall with food court across the road and just being inside the old town makes it easy to get around and easy access to buses/trains/trams etc. Only couple of downsides the noise and children in the spa. I go to a spa to relax not listen to scream kids or kids having swimming lessons in the poo.
Voyageur anonyme
Commentaire : 26 juin 2026
Date d'arrivée : juin 2026
We had a wonderful experience at Wellton. Their breakfast buffet is full of options and tasty. Spa facilities were really nice too! Dagnija is a wonderful massage therapist. Location is very good and staff were lovely too! Overall, we loved our stay.
Voyageur anonyme
Commentaire : 21 juin 2026
Date d'arrivée : juin 2026
We were promised a twin room with two separate beds. However, when we arrived, the room had a double bed. We informed the reception that we had been promised twin beds, but the staff initially refused to believe us until I showed them the email confirmation from the hotel. It then took almost 40 minutes before the beds were rearranged, which delayed our check-in.
In addition, our room was not cleaned on the first day. We later discovered that a door sign had to be placed outside the room to request housekeeping. On the second day, we made sure to put the sign out, but the room was still not cleaned.
Another disappointing experience occurred when we returned to the hotel after midnight on our second evening. We did not notice the small sign explaining that the room key had to be used to enter the lobby. After ringing the bell, we felt that the staff treated us in a rather dismissive manner and simply told us that we should have read the sign, instead of helping us in a more welcoming way.
Unfortunately, the overall level of service was very disappointing and far below our expectations.
In addition, our room was not cleaned on the first day. We later discovered that a door sign had to be placed outside the room to request housekeeping. On the second day, we made sure to put the sign out, but the room was still not cleaned.
Another disappointing experience occurred when we returned to the hotel after midnight on our second evening. We did not notice the small sign explaining that the room key had to be used to enter the lobby. After ringing the bell, we felt that the staff treated us in a rather dismissive manner and simply told us that we should have read the sign, instead of helping us in a more welcoming way.
Unfortunately, the overall level of service was very disappointing and far below our expectations.
Excellent emplacement
Kalēju iela 33, Centra rajons, Rīga, LV-1050, Lettonie|0,68 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Des lits supplémentaires sont disponibles moyennant des frais additionnels, selon la taille de la chambre.
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