Palazzo Hotel

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Infos rapides

Arrivée à partir de :
12:00
Départ avant :
12:30
Animaux de compagnie
Animaux de compagnie interdits

Commodités

Wi-Fi
Parking
Climatisation
Navette aéroport
Réception 24h/24
Restaurant

Palazzo Hotel : plus d'informations

Palazzo Hotel

L’établissement Palazzo hotel se trouve à Koweït, dans ce quartier : Hawally. Cet hôtel 3 étoiles propose une connexion Wi-Fi gratuite, un service d'étage et une réception ouverte 24h/24.

Commentaires de
Tripadvisor
Mentionné par les voyageurs
Voyageur d'affaires

Commentaire : 16 mars 2022

Date d'arrivée : mars 2022

Unfortunately the staff kicked me out for no reasons and overcharged me the fee

I was kicked out for nothing because I wanted to speak up to the boss of the hotel. The room was not up to the hotel standards. The lighting did not work out and there was a hole in the window. These days the weather is unpredictable. I have informed the staff to clean my room , but they keep ignoring me. The staff were bit sluggish and slow. They didn’t anticipate my needs for the business . I paid in advance and when I was the staff to contact the boss they took personally and asked me to leave the hotel and at first they rejected to refunded. When were so disappointed and we had to contact the relevant people and they agree to do refund but with a charging me the extra night. This is a major red flag. I am naturally a friendly and good person. I have never ever in my life was treated in the manner. I have been to Europe, the USA and Asia as well as nearby countries. I was not expecting this treatment from a hotel staff. They didn’t even handle situation professionally and didn’t allow me to speak to the person of this hotel. We stayed long term and did not valued that. I feel hurt. Never ever in my life, I experience this. A hotel must treat people like their own guests and listen to their needs. It is a customer service.
Voyageur en solo

Commentaire : 27 oct. 2016

Date d'arrivée : oct. 2016

Reasonable value great staff

I needed a one night transit in kwi. This hotel was clean and reasonable for the purpose. The front office manager Sam was great and made it easy to switch rooms when the ac and wifi were playing up.
I would stay again
Note for Australian travellers kuwait airport wont exchange aussie dollars! Take gbp or usd
Famille

Commentaire : 20 déc. 2015

Date d'arrivée : déc. 2015

Terrible Hotel

I booked this hotel via booking.com, and according to the options I booked the room that has the two bed rooms but on my arrival to the hotel my booking was changed to a deluxe room, the reception staff did his best to cover the mistake and offered us a room with a hall + a closed bed room with a higher price to pay, I was forced to stay due to my long road trip.
I will simply state the negative things:-
1-despite the fact that I am a smoker but the hotel is not a smoke free hotel, you can smoke at any place you desire without any ventilation, I was so worried because I had two children.
2-the hot water in the bathroom ran out, it is too little in its quantity where it won’t cover two persons.
3the bell boys are not helpful, I had a situation where the bell boy acted busy when he saw the amount of bags in my car.
4-the breakfast was a disaster, it was a lake in variety and a couple of refills if the food finishes, during my stay the hotel had a group staying there and I went to breakfast and I found a dirty buffet table with some leftover food.
5-the location of the hotel is not that perfect, it is near a crowded area where you will find it difficult to reach to the hotel because of the huge number of cars parked in the middle of the road in the absence of the traffic police.
6-the hotel do not have a gym.
Before I finish my review I have to say that the reception staff were helpful and polite, the bed (king size bed) was comfortable, the coffee shop located in the same reception floor serves great food and coffee and finally a billiard + snooker hall with a hyper market are located in the same building.
Groupe

Commentaire : 28 sept. 2014

Date d'arrivée : sept. 2014

terrible night

Stayed 1 night at the Palazzo Hotel booked non smoking room got a smoking one, stained bed sheet, cover and carpet. Mold in the bathroom with water leak under the sink. The receptionists were careless
Autre

Commentaire : 12 mars 2014

Date d'arrivée : mars 2014

Nothing special. Basic average hotel

Stayed a night. Its not a prime location, still opted as it was close to our office, still 10kms far…
Rooms were big size, had a water kettle, tea bags and sugar. No milk. Electronic safe. Average quality Toiletries.
My issue was the room was stinking of smoke smell and the air condition was too high, no controls in the room. Requested the reception to reduce, however, no action.
Breakfast was included, but nothing great. Very, very basic. No staff present at the cafe. It is in the 1st floor.
WIFI was free and working in the rooms.
Many food joints and grocery shops around.
As such nothing Special.
Not sure whether return to this hotel.

Emplacement

2,5

Al Buraq Center, Koweït, 13121, Koweït|1,17 km du centre-ville

Arrivée et départ

Arrivée à partir de :

12:00

Départ avant :

12:30

Bon à savoir

Animaux de compagnie

Animaux de compagnie interdits

Informations importantes concernant la ville
Récemment, la situation sécuritaire au Koweït a connu des risques et continue d'évoluer. Compte tenu des circonstances exceptionnelles actuelles, il est conseillé aux touristes de faire preuve de prudence lors de leurs déplacements. Si vous vous trouvez déjà sur place, veuillez suivre attentivement l'évolution de la situation locale, renforcer vos mesures de sécurité et prendre les dispositions nécessaires en cas d'urgence.
Lits supplémentaires

Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.

Palazzo Hotel : questions fréquentes

L'hôtel Palazzo Hotel est à 1.2 km du centre de cette ville (Koweït).
L'hôtel Palazzo Hotel se trouve à Koweït, Koweït et est à 1.2 km du centre de cette ville (Koweït).
Vous pouvez arriver à l'établissement Palazzo Hotel à partir de 12:00 et vous devez partir avant 12:30.
Oui, l'établissement Palazzo Hotel dispose d'un parking.
Oui, l'établissement Palazzo Hotel comprend un restaurant.