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Saruni Eagle View

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Saruni Eagle View : plus d'informations

Saruni Eagle View

À Maasai Mara, Saruni Eagle View vous promet de passer un séjour exceptionnel. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Sekenani Gate et Entrée Ololaimutiek Gate, ou laissez-vous surprendre par la beauté de la nature locale auprès des magnifiques Issaten Conservancy et Siana Conservancy. Des soins spa, une laverie et une réception ouverte 24 h/24 se trouvent à votre disposition dans cet hôtel. Un parking sans voiturier est disponible gratuitement. Le service d'entretien est disponible sur demande Saruni Eagle View possède 10 chambres comprenant des bains à remous privés et des chaussons. Les chambres donnent sur un balcon ou patio. Les clients peuvent surfer sur le Web grâce à l'accès gratuit à Internet sans fil (vitesse : 100 Mbit/s ou plus (pour 1 à 2 pers. ou jusqu’à 6 appareils)).Les salles de bain possèdent une baignoire ou une douche. Le remplacement des serviettes et le remplacement des draps sont disponibles sur demande. Un service de ménage est fourni sur demande.

Commentaires de
Tripadvisor
Mentionné par les voyageurs
Couple

Commentaire : 22 août 2026

Date d'arrivée : août 2026

Beautiful location

We had an overall wonderful experience, and I want to begin by saying that the accommodations, food, location, and especially our guide were exceptional. I wanted to share a few observations that I hope will be helpful.
Our airport pickup started well, although we had hoped for more of a leisurely, scenic drive as we have experienced at other properties. Because the driver explained that it was a particularly busy day and that we needed to get directly to the lodge, we completely understood. However, the arrival experience itself felt unorganized and not very special. We were greeted and brought inside, given a form to complete, and eventually offered a drink, but the welcome did not feel quite as warm or engaging. Elizabeth could had more enthusiastic and inviting.
The pool area could also use some attention. The water appeared somewhat stagnant and did not feel especially inviting. The bar was quite small, and there was not consistently a bartender available. We often had to ask someone to locate a staff member to prepare a drink. Having someone consistently available at the bar would be good. We also noticed that the beverage selection was fairly limited, with gin, one type of vodka, wine, and beer. Expanding the selection slightly would enhance the overall experience.
That said, Jacob was an exceptional waiter—warm, attentive, knowledgeable, and genuinely interested in making our experience special. He happily made adjustments when needed, arranged seating for us, shared wonderful information about his culture, and thoroughly explained each meal. The chef was also fantastic, and we especially appreciated that he came out to speak with us in the evening. The food was truly outstanding.
And then there was Steven, our guide for the three days, who was absolutely fabulous He worked tirelessly to find every beautiful part of the park and every animal we hoped to see. He found us a huge pride of lions, cheetahs, hippos, crocodiles, and so much more. He knew exactly where to go, and when he didn't immediately know where something was, he continued scouting until he found it. We dedicated a full day to visiting the Maasai Mara to experience the Great Migration. He was patient, knowledgeable, incredibly diligent
One small suggestion for the Jeep would be to provide binoculars for guests.
Our room was gorgeous—truly one of the best rooms we have experienced in Africa. We appreciated all of the thoughtful touches,boots, raincoats, bathrobes, hot-water bottles, chocolates.One small housekeeping suggestion would be to make towel replacement easier. If guests place towels on the floor, they naturally expect them to be replenished, and although the sign instructed us to contact the front desk, it was sometimes difficult to find someone there.
Our departure/check-out experience was unfortunately more stressful than it needed to be. We spent 15–20 minutes at the front desk while there was confusion over an outstanding bill for approximately $69. We explained that we had already taken care of the relevant charges ourselves, and eventually Elizabeth realized that the bill had been entered under the wrong name and actually belonged to another family. Given the hurried circumstances, this added unnecessary stress to what should have been a smooth departure.
**In summary, the land, wildlife, accommodations, food, and guiding were truly over the top.** We had some exceptional experiences here, and Jacob and Steven in particular deserve recognition for the outstanding service they provided.
My comments are really intended as constructive feedback because the property has so much potential to be exceptional. With a little additional staff training, stronger communication, more consistent front-desk and bar service, and a bit more polish in the guest-facing experience, I believe this lodge could elevate itself significantly.
We are grateful for the wonderful memories we made and especially for the people who went above and beyond to make our stay special.

Réponse de l'hôtel

Commentaire : 24 août 2026

Steven's determination to find you every animal on your list alongside Jacob's warmth at the table and the chef stepping out each evening to chat, sounds like the heart of what made this stay so memorable. We're so glad the room and its thoughtful touches lived up to that too.
Thank you for such generous, detailed feedback; on the arrival experience, the pool and bar, towel service, and especially the confusion at checkout. None of that reflects the polish we aim for, and we're taking every point seriously as we work to close those gaps. We're grateful for your honesty and would love the chance to welcome you back to a stay that matches the potential you saw here.
- Saruni Basecamp Team
Couple

NO

Commentaire : 21 févr. 2026

Lovely safari lodge with stunning views of the savannah

Fantastic safari lodge with large, spacious and well-equipped "tents". Spectacular view from own terrace (stayed in no. 5). Delightful food, super mixoligist in the bar (Arthur), friendly staff and top safari guide (John). The place has its own lovely, small pool. Recommended on the strongest

Réponse de l'hôtel

Commentaire : 23 févr. 2026

We're thrilled you had such a beautiful experience. Arthur behind the bar and John out on game drives both bring such passion to what they do, and it means the world knowing they made your time with us memorable.
The way everything comes together, from the comfort of your accommodation to those peaceful moments by the pool, is exactly what we hope for. Thank you for letting us be part of your adventure.
Saruni Basecamp Team
Couple

Commentaire : 26 août 2026

Date d'arrivée : août 2026

Wonderful days at Eagle View

Many thanks to the wonderful team at Eagle View for taking care of us for a few days and sharing your wonderful nature, culture, wildlife and camp with us. We had - like at previous stays - the BEST time. And we will be back very soon I hope.

Réponse de l'hôtel

Commentaire : 28 août 2026

It sounds like this stay carried all the same magic as your visits before it and knowing you'll be back again soon is one of the loveliest things a guest can tell us. Thank you for letting the Eagle View team share their nature, culture and wildlife with you once more. We'll pass along your thanks to the whole team, who will be so glad to hear this stay lived up to the memories you already treasure. Until next time!
- Saruni Basecamp Team
Groupe

Commentaire : 26 août 2026

Date d'arrivée : août 2026

Exceptional

Exceptional setting, with kind profession and welcoming staff. The accommodation is wonderful waking to breathtaking views. The wildlife is indescribable. The most memorable stay that I will return to.

Réponse de l'hôtel

Commentaire : 26 août 2026

Waking to a view like that, with wildlife all around that words can barely capture is the kind of stay we hope stays with our guests long after they've gone home. We're so glad the setting and the warmth of the team made it as memorable as it did. We can't wait to welcome you back.
- Saruni Basecamp Team
Couple

Commentaire : 25 août 2026

Date d'arrivée : août 2026

Ecotourism Resort Overlooking Game Filled Savannah

Well situated overlooking a savannah teeming with game and views of distant hills. Excellent food, friendly and accommodating staff. Highly rated ecotourism location. Stilian our guide was wonderful, extremely knowledgeable and attentive to our requests. We said we wanted to see a leopard, having missed seeing one on our previous Kenya trip, and he spotted one for us within 20 minutes of our first game drive! And another the next morning! View from room also superb.

Réponse de l'hôtel

Commentaire : 26 août 2026

A leopard within twenty minutes of your very first drive, after missing one on your last trip to Kenya and then another the next morning! Stilian clearly knew exactly what this sighting meant to you, and we love that he delivered it not once but twice. Thank you for such kind words about the food, the team, and that savannah view stretching out to distant hills. We'd love to welcome you back for round three someday.
- Saruni Basecamp Team

Emplacement exceptionnel

5,0

Mara Naboisho, Narok, Kenya

Bon à savoir

Lits supplémentaires

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Saruni Eagle View : questions fréquentes

Non, l'établissement Saruni Eagle View ne dispose pas de parking. Si vous recherchez un hôtel avec parking, utilisez le filtre « Parking » sous « Équipements » dans les résultats de recherche.
Saruni Eagle View : nous ne disposons d'aucune information sur les restaurants. Veuillez vérifier auprès de l'établissement lors de la réservation.

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