Hotel Le Cime
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 10:30 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Hotel Le Cime : plus d'informations
Hotel Le Cime
L’établissement Hotel Le Cime se trouve à Val Masino, à 45 km de ce lieu d’intérêt : Téléphérique Snow Eagle. Il propose un jardin, un salon commun, une terrasse et un parking privé gratuit.
Commentaire : 25 juil. 2026
Date d'arrivée : juil. 2026
Vacation in Val Masino - San Martino
TOP Braulio sorbet!! Paola Group ((VR)
Commentaire : 17 juil. 2025
Date d'arrivée : juil. 2025
LITTLE ATTENTION TO THE CUSTOMER
Continental breakfast in the norm, without local and special proposals, especially regarding cold drinks, cold cuts and cheeses , and hot dishes.
For a property that aspires to raise the level of its offer, what we found negative was the poor Welcoming propensity and the lack of understanding towards the needs and demands of customers by the owner, which in our case made the experience very negative.
In particular, on the second day, back from trekking we opted for a shower and sauna in the room. We found that the Jacuzzi system was turned off and cannot be activated by any control in the room (!), we informed the owner by phone asking him to intervene to resolve the situation. Only after more than 30 minutes we saw the sauna/shower cabin re-on, so we contacted him by phone to express our disappointment with that inefficiency, also considering the increase of more than 50% to enjoy that type of services compared to standard rooms.
At that point, instead of handling the situation in a conciliatory way, he even blamed us for it by saying that the night before we had asked for it to be turned off.
Clearly what he reported was not the correct situation because we had simply asked the collaborators how to turn off the lights of the Jacuzzi cabin that otherwise would have disturbed night sleep, as they were not shielded from the furnishings, walls or partitions of the suite, but without depriving us of the possibility of using it at our discretion.
Not acceptable.
To give an idea, I attach photos of what the room looks like "in the dark" with those lights on.
That said, apart from any alleged misunderstanding, which for us could not be such, the answers and the tone of the owner were unacceptable.
The overall judgment can only be bad and we would certainly look for more if we were to return to the valley.
Not recommended!
Commentaire : 1 août 2025
Date d'arrivée : juil. 2025
Relaxation and comfort at the top!
The managers are extremely courteous and nice, always available to give useful advice.
The Deluxe Room was wonderful: spacious, bright and attention to detail, a real pleasure to stay there.
Highly recommended, I will definitely return!
Commentaire : 2 janv. 2025
Date d'arrivée : janv. 2025
New Year's Eve dinner
Commentaire : 4 sept. 2024
Date d'arrivée : août 2024
BAD HOSPITALITY!
Otherwise not recommended for the Owner's complete lack of hospitality, no understanding towards the needs and demands of customers. Almost rude in his answers.
Half Inn with very poor dinner, pension quality and includes only a small course of first and second (Anything else is counted as extra).
I would definitely look for something else if I were to go back.
Très bon emplacement
Via Bagni, 25, San Martino, 23010, Italie|0,18 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
10:30
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.