Knock House Hotel
+ 57
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Navette aéroport
Réception 24h/24
Restaurant
Non-fumeur
Knock House Hotel : plus d'informations
Knock House Hotel
Situé au cœur de la campagne, le Knock House Hotel met gratuitement à votre disposition une connexion Wi-Fi et un parking. L'hôtel se trouve à quelques minutes du sanctuaire et de la basilique de Knock.
Commentaires de 
Couple
Commentaire : 27 juil. 2026
Great hotel
Great hotel, convenient to Knock Shrine.
We got a dinner b&b package which was great value. Food excellent and service good
Young fella on reception very friendly and welcoming
All in all great stay
We got a dinner b&b package which was great value. Food excellent and service good
Young fella on reception very friendly and welcoming
All in all great stay
Réponse de l'hôtel
Commentaire : 29 juil. 2026
Katy, thank you so much for your wonderful review! We're delighted to hear you enjoyed your stay and found our dinner, bed & breakfast package to be great value. It's fantastic to know you enjoyed the food and that our team looked after you so well. We'll be sure to pass your kind words on to our reception colleague—he'll be thrilled to hear he made such a positive first impression. We really appreciate your feedback and look forward to welcoming you back again soon.
Kind regards from all the team at Knock House Hotel
Kind regards from all the team at Knock House Hotel
Famille
Commentaire : 21 juil. 2026
Food review, nice hotel a little pricey for what you get.
Review for food and staff not for the rooms as we did not stay there:
We were attending the anniversary mass in the shrine next door so we booked a table for afterwards as there is not much choice for dining in the area, We were greeted by a lovely server who showed us to our table, they were very attentive and the menu was large a bit of something for everyone. The girl who was serving us didn't give us much time to look at the menu as she was back over with us about 3 mins after handing it to us but no problem we all placed our order and I ordered a glass of white wine which came our right away so service time was really good.
The food was nice we were all starving so glad to sit down and relax and have a meal, the server got my nephews order wrong and we then asked for the correct order but when I paid the bill and had a look at it we were charged for both meals at 12.00 for a child's portion so 24.00 in total.
The hotel is lovely and welcoming, seems very relaxing and was also spotless which is great to see, staff were pleasant and mannerly and very friendly, I gave our server her tip direct in cash rather then putting it on the bill as she was only a young girl and I wanted her to have it direct.
Overall we liked the hotel, we did feel it was a little pricey for what we got. I think the desserts were the nicest out of the whole meal.
We would go again if down in the area. Thank you
We were attending the anniversary mass in the shrine next door so we booked a table for afterwards as there is not much choice for dining in the area, We were greeted by a lovely server who showed us to our table, they were very attentive and the menu was large a bit of something for everyone. The girl who was serving us didn't give us much time to look at the menu as she was back over with us about 3 mins after handing it to us but no problem we all placed our order and I ordered a glass of white wine which came our right away so service time was really good.
The food was nice we were all starving so glad to sit down and relax and have a meal, the server got my nephews order wrong and we then asked for the correct order but when I paid the bill and had a look at it we were charged for both meals at 12.00 for a child's portion so 24.00 in total.
The hotel is lovely and welcoming, seems very relaxing and was also spotless which is great to see, staff were pleasant and mannerly and very friendly, I gave our server her tip direct in cash rather then putting it on the bill as she was only a young girl and I wanted her to have it direct.
Overall we liked the hotel, we did feel it was a little pricey for what we got. I think the desserts were the nicest out of the whole meal.
We would go again if down in the area. Thank you
Réponse de l'hôtel
Commentaire : 23 juil. 2026
Dear Patricia,
Thank you for taking the time to share your detailed feedback. We are delighted to hear you found our hotel welcoming, our team friendly and attentive, and that you enjoyed your meal, especially the desserts.
We are sorry to learn about the mix-up with your nephew's meal and the additional charge and I understand that this was rectified before you paid the bill. We appreciate you highlighting these points, and they have been shared with our restaurant team as we continue to improve both our service and overall value for our guests.
We are pleased to hear you would visit us again when in the area, and we look forward to welcoming you back.
Kind regards from all the team at Knock House Hotel
Thank you for taking the time to share your detailed feedback. We are delighted to hear you found our hotel welcoming, our team friendly and attentive, and that you enjoyed your meal, especially the desserts.
We are sorry to learn about the mix-up with your nephew's meal and the additional charge and I understand that this was rectified before you paid the bill. We appreciate you highlighting these points, and they have been shared with our restaurant team as we continue to improve both our service and overall value for our guests.
We are pleased to hear you would visit us again when in the area, and we look forward to welcoming you back.
Kind regards from all the team at Knock House Hotel
Famille
Commentaire : 19 juil. 2026
All round positive experience
Had a very positive experience all round. Food delicious and waiting staff very nice and friendly. I needed an extra room and the helpful receptionist (male/curly hair) helped me with a cancellation and family room I really wanted. The same member of staff helped me with a number of requests including my luggage. Honestly a lovely hotel with warm Irish welcome. On doorstep of Shrine and village. Will definitely be back.
Réponse de l'hôtel
Commentaire : 23 juil. 2026
Dear Calph,
Thank you for your wonderful review and for your kind comments about your recent stay.
We are delighted to hear you enjoyed the food, experienced a warm Irish welcome, and that our reception and restaurant teams helped make your visit such a positive one. We will be sure to pass your kind words on to the receptionist who assisted you, as well as the rest of the team.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards from all the team at Knock House Hotel
Thank you for your wonderful review and for your kind comments about your recent stay.
We are delighted to hear you enjoyed the food, experienced a warm Irish welcome, and that our reception and restaurant teams helped make your visit such a positive one. We will be sure to pass your kind words on to the receptionist who assisted you, as well as the rest of the team.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards from all the team at Knock House Hotel
Famille
Commentaire : 19 juil. 2026
Disappointing
I recently stayed at the Knock House Hotel during a short break to the west of Ireland with my mum and sister, and we visited Knock Shrine. Unfortunately, our experience at the hotel was disappointing from the moment we arrived.
I had booked a triple room, but when we checked in we were given the key to a double room. After returning to reception, this was corrected and we got settled. However, a short time later there was a knock at the door from an Italian couple who had been given keys to our room. Thankfully they knocked first—otherwise they would have walked in on three middle-aged women getting changed! We had to go back to reception again to get everything sorted. The receptionist resolved the issue, but what surprised me most was that there was no apology.
Dinner that evening felt quite chaotic. A large group was arriving, and the staff seemed more focused on preparing for them than looking after the other guests, repeatedly mentioning, “We have a big group coming.” To be fair, the food was very nice, but the service felt distracted and rushed.
The following evening I returned to my room hoping to watch the highlights of the World Cup match, only to find the TV was unwatchable due to severe pixelation. I reported it to reception, and the receptionist came to the room, initially thinking it was a cable issue. It was clear the problem wasn’t the cable, and after trying without success she advised me to speak to the manager the next morning.
The manager explained that the satellite dish had overheated in the sun, affecting several TVs. While these things can happen, what disappointed me was the lack of any real apology or attempt to put things right. It was only after I said that my overall experience had been very unsatisfactory and asked what they were going to do about it that I was offered a discount on a future stay.
The problem with that solution is that I have no intention of returning. My mum might use the discount, but that’s about it.
Overall, the hotel was just average. My impression was that the staff were under pressure, but when problems arose they didn’t handle them particularly well. A sincere apology and a more proactive approach to customer service would have made a significant difference.
I had booked a triple room, but when we checked in we were given the key to a double room. After returning to reception, this was corrected and we got settled. However, a short time later there was a knock at the door from an Italian couple who had been given keys to our room. Thankfully they knocked first—otherwise they would have walked in on three middle-aged women getting changed! We had to go back to reception again to get everything sorted. The receptionist resolved the issue, but what surprised me most was that there was no apology.
Dinner that evening felt quite chaotic. A large group was arriving, and the staff seemed more focused on preparing for them than looking after the other guests, repeatedly mentioning, “We have a big group coming.” To be fair, the food was very nice, but the service felt distracted and rushed.
The following evening I returned to my room hoping to watch the highlights of the World Cup match, only to find the TV was unwatchable due to severe pixelation. I reported it to reception, and the receptionist came to the room, initially thinking it was a cable issue. It was clear the problem wasn’t the cable, and after trying without success she advised me to speak to the manager the next morning.
The manager explained that the satellite dish had overheated in the sun, affecting several TVs. While these things can happen, what disappointed me was the lack of any real apology or attempt to put things right. It was only after I said that my overall experience had been very unsatisfactory and asked what they were going to do about it that I was offered a discount on a future stay.
The problem with that solution is that I have no intention of returning. My mum might use the discount, but that’s about it.
Overall, the hotel was just average. My impression was that the staff were under pressure, but when problems arose they didn’t handle them particularly well. A sincere apology and a more proactive approach to customer service would have made a significant difference.
Réponse de l'hôtel
Commentaire : 23 juil. 2026
Dear Billiejoanr,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that aspects of your stay did not meet your expectations. We appreciate your feedback regarding your room allocation, your dining experience and the temporary television disruption. While we always aim to resolve any issues promptly, we regret that you left feeling disappointed.
Following your concerns during your stay, our Manager met with you personally to discuss the matters you had raised. During that conversation, it was established that the Italian guests had mistakenly knocked on your door after confusing their room number, rather than having been issued with access to your room. We understand this was explained at the time, and we were pleased that you confirmed you were happy with the resolution offered.
As a gesture of goodwill, our Manager also extended a personal invitation for you to return to Knock House Hotel, together with an offer for a future stay, which you kindly indicated you were happy to accept at the time.
We also appreciate your comments regarding the restaurant service. While busy periods can present challenges, every guest should receive the same attentive experience, and your feedback has been shared with our management and restaurant teams as we continue to review and improve our service.
Thank you once again for your feedback. We value all guest comments as they help us continue to enhance the experience we provide.
Kind regards from all the team at Knock House Hotel
Thank you for taking the time to share your experience with us.
We are sincerely sorry that aspects of your stay did not meet your expectations. We appreciate your feedback regarding your room allocation, your dining experience and the temporary television disruption. While we always aim to resolve any issues promptly, we regret that you left feeling disappointed.
Following your concerns during your stay, our Manager met with you personally to discuss the matters you had raised. During that conversation, it was established that the Italian guests had mistakenly knocked on your door after confusing their room number, rather than having been issued with access to your room. We understand this was explained at the time, and we were pleased that you confirmed you were happy with the resolution offered.
As a gesture of goodwill, our Manager also extended a personal invitation for you to return to Knock House Hotel, together with an offer for a future stay, which you kindly indicated you were happy to accept at the time.
We also appreciate your comments regarding the restaurant service. While busy periods can present challenges, every guest should receive the same attentive experience, and your feedback has been shared with our management and restaurant teams as we continue to review and improve our service.
Thank you once again for your feedback. We value all guest comments as they help us continue to enhance the experience we provide.
Kind regards from all the team at Knock House Hotel
Groupe
Commentaire : 17 juil. 2026
Very poor
Unfortunately we ate here last night and were very disappointed. My friend had a chicken salad which which was of very poor standard with a costly price...it was more or less leaves with packet chicken...
I had a haddock meal..which did not taste bad..but was not hotel standard and very small portion...very over priced. Service was slow although the staff were lovely.
Honestly these were ready meal and fridge meal standard but with crazy prices. We were still hungry afterwards.
I had a haddock meal..which did not taste bad..but was not hotel standard and very small portion...very over priced. Service was slow although the staff were lovely.
Honestly these were ready meal and fridge meal standard but with crazy prices. We were still hungry afterwards.
Réponse de l'hôtel
Commentaire : 23 juil. 2026
Dear Dawn,
Thank you for taking the time to share your feedback.
We are sorry to hear that your dining experience did not meet your expectations. Your comments regarding the portion sizes, value for money and presentation have been noted and will be shared with our kitchen team for review. We are, however, pleased to hear that you found our staff to be lovely, despite the slower service on the evening.
We appreciate your honest feedback, as it helps us identify where improvements can be made, and we will certainly take your comments on board.
Kind regards from all the team at Knock House Hotel
Thank you for taking the time to share your feedback.
We are sorry to hear that your dining experience did not meet your expectations. Your comments regarding the portion sizes, value for money and presentation have been noted and will be shared with our kitchen team for review. We are, however, pleased to hear that you found our staff to be lovely, despite the slower service on the evening.
We appreciate your honest feedback, as it helps us identify where improvements can be made, and we will certainly take your comments on board.
Kind regards from all the team at Knock House Hotel
Excellent emplacement
Ballyhaunis Road, Drum, Knock, Knock, F12 R6Y5, Irlande|0,5 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie interdits
Petit déjeuner disponible
Horaires du petit déjeuner
De 08:00 à 10:00, du Lundi au Dimanche
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Please note that the shuttle bus must be pre-booked if guests require pick-up from the train station. The hotel no longer provides a pick-up and drop-off service to and from Ireland West Airport Knock. Please note that the property cannot accept American Express cards. When booking 3 rooms or more, different policies and additional supplements will apply.
L'hôtel accepte les modes de paiement suivants :
Knock House Hotel : questions fréquentes
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