Babylon Rotana Hotel
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 14:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Babylon Rotana Hotel : plus d'informations
Babylon Rotana Hotel
Doté de piscines extérieure et intérieure, le Babylon Rotana vous accueille à Bagdad. Il propose des hébergements modernes offrant une vue sur le fleuve Dejlah. Une connexion Wi-Fi gratuite est disponible dans toutes les chambres.
Commentaire : 31 janv. 2026
Date d'arrivée : nov. 2025
A calm, relaxing stay
Réponse de l'hôtel
Commentaire : 2 févr. 2026
Thank you so much for sharing your wonderful feedback with us. We are truly delighted to hear that your stay was both relaxing and refreshing. Knowing that you were able to enjoy peaceful, uninterrupted sleep.
Our team is thrilled to know that their cooperation enhanced your experience and that you enjoyed the ambiance of our property. Rest assured, maintaining a spotless, welcoming environment for our guests is something we take great pride in, and we’re happy it made a difference during your stay.
It was an absolute pleasure having you with us, and we look forward to welcoming you back for another comfortable and memorable visit.
Best Regards,
Ghassan Dalal
Country General Manager - Iraq & Turkey
Commentaire : 2 févr. 2026
Date d'arrivée : févr. 2026
Room Condition Concern – Immediate Attention Required
The two rooms assigned to me have been in very poor condition. Both rooms have had a strong cigarette smell, and the TVs are not working properly with very poor and distorted picture quality. This is quite disappointing and not what I would expect from a hotel that presents itself as a luxury property.
Réponse de l'hôtel
Commentaire : 3 févr. 2026
Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your experience has fallen below your expectations and below the standards we strive to uphold. Please accept our sincere apologies for the inconvenience caused by the cigarette smell in both rooms and the issues you encountered with the TV quality. This is certainly not reflective of the luxury experience we aim to deliver.
Your comfort and satisfaction are extremely important to us, and we appreciate you bringing these matters to our attention. I assure you that our team is already addressing these issues to ensure they are resolved promptly and thoroughly.
I would be grateful for the opportunity to personally assist you in improving the remainder of your stay. Please allow us to arrange a room that meets your expectations and offer any further support you may need.
We value your trust and hope to restore your confidence in our services during your time with us.
Warm Regards,
Ghassan Dalal
Country General Manager - Iraq & Turkey
Commentaire : 10 févr. 2026
Date d'arrivée : févr. 2026
Poor service for a high price
Incompetent reception (more than 25 minutes to get our keys).
Room very old fashioned .
Power plugin not working.
Matress uncomfortable .
To make a long story short, it’s an outdated and overpriced hotel.
Réponse de l'hôtel
Commentaire : 23 févr. 2026
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered during your stay.
We regret the delay you faced at check‑in and the issues related to the room condition, power outlet, and comfort of the mattress. This is certainly not the level of service or quality we aim to provide, and your comments have been shared with our Front Office, Engineering, and Housekeeping teams for immediate follow‑up.
We understand your impression regarding the hotel being outdated, and we would like to assure you that renovation plans are already in progress as part of our commitment to enhancing the guest experience and upgrading our facilities.
Your feedback is extremely valuable, and we appreciate you bringing these matters to our attention. We hope you will consider giving us another opportunity in the future to offer you a much improved and more comfortable stay.
Kind regards,
Ghassan Dalal
Country General Manager Iraq & Turkey
Commentaire : 31 janv. 2026
Date d'arrivée : déc. 2025
Great
Réponse de l'hôtel
Commentaire : 3 févr. 2026
Thank you for sharing such an exceptional review. We are truly delighted to know that your stay was remarkable from start to finish. It is wonderful to hear that you found our service flawless and your room beautifully maintained, with every detail reflecting the five‑star quality we strive to deliver.
Your kind words about our professional and welcoming team mean a great deal to us—they are dedicated to creating memorable experiences for every guest, and your feedback is a great encouragement.
We are honored to have exceeded your expectations, and we look forward to welcoming you back for another outstanding stay in the near future.
Warm regards,
Ghassan Dalal
Country General Manager - Iraq & Turkey
Commentaire : 31 janv. 2026
Date d'arrivée : déc. 2025
Nice and joyful experience.
Réponse de l'hôtel
Commentaire : 2 févr. 2026
Thank you for taking the time to share your lovely feedback with us. We are delighted to know that you enjoyed our great location, joyful atmosphere, and the cleanliness of our rooms. It is wonderful to hear that you felt our service was fast and efficient, and that you appreciated the delicious amenities provided during your stay.
Your opinion is truly valuable to us, and feedback like yours motivates our team to continue delivering exceptional experiences for all our guests.
We look forward to welcoming you back soon for another pleasant and memorable stay.
Warm regards,
Ghassan Dalal
Country General Manager - Iraq & Turkey
Très bon emplacement
Karada Street, Bagdad, 99999, Irak|4,25 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
14:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Tous les âges
26 € (USD30) par personne et par nuit
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
20 € (≈ 22 USD)/personne
