Aston Denpasar Hotel & Convention
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Aston Denpasar Hotel & Convention : plus d'informations
Aston Denpasar Hotel & Convention
En choisissant Aston Denpasar Hotel & Convention Center, vous profiterez d'un séjour en plein centre de Denpasar, à moins de 15 minutes en voiture de Plage de Kuta et Eat Street. Cet hôtel très pratique pour les familles se trouve à 9,9 km de Plage de Seminyak et à 11,4 km de Plage de Sanur. Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants gratuit. Une navette payante vous conduit dans les principales destinations aux alentours de l'hébergement. Tout est prévu sur place pour régaler vos papilles ! Ne manquez pas la cuisine généreuse de Jempiring Restaurant, le restaurant de cet hôtel qui vous servira le déjeuner et le dîner. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 h/24 très pratique. Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Cet hôtel dispose de 12 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement. Les 258 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent une baignoire et une douche séparées avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Commentaire : 1 mars 2026
Date d'arrivée : févr. 2026
Not bad, but not special.
Commentaire : 28 mars 2026
Date d'arrivée : mars 2026
Terrible Stay
Although the motel needed renovations and was outdated, it was nonetheless acceptable. The largest problem I had was a clogged toilet at night, which prevented the toilet from flushing and overflowed.
The toilet had been fixed when I got back, but sadly, it hadn't been cleaned, so the bathroom was filthy, with remnants of the repairs and an abundance of toilet waste.
When I went into the restroom the following morning, I discovered a foul stench and discovered that the exhaust system was also malfunctioning.
I'm not sensitive about hotel rooms, but I regret to inform you that this was my first and final visit.
Réponse de l'hôtel
Commentaire : 12 avr. 2026
Thank you for taking the time to share your experience following your recent stay with us at Aston Denpasar Hotel & Convention Center. Please accept our sincerest apologies for the inconvenience and discomfort you encountered.
We deeply regret to learn about the issues with the clogged toilet and the condition of the bathroom after it was attended to. This is certainly not the level of cleanliness and service we strive to provide. Your feedback regarding the unpleasant odor and the malfunctioning exhaust system is also very concerning, and we truly apologize for the oversight.
Please be assured that your comments have been shared with our Engineering and Housekeeping teams for immediate review and corrective action. We are also in the process of planning improvements to ensure a more comfortable experience for our guests in the future.
We understand your disappointment, and it saddens us to know that this experience has impacted your impression of our property. We sincerely hope you might reconsider giving us another opportunity to restore your confidence in our services.
Thank you once again for your valuable feedback.
Yours sincerely,
I Gede Ady Suardi
General Manager
Commentaire : 25 mai 2025
Hotel is huge, they have 3 blocks. I got the far end of the block which was a little bit away from the reception and the restaurants and the open space for smoking.
In 2 circumstances, i walked up to the room and the door card could not work. This happened in 2 different nights. I had to walk down and got it reset, but the staffs didnt bother to apologise for this. The first time it happened I was okay, but the second time it happened, I got pissed off, because it was a long walk from the room to the reception.
If you order food delivery, it will be a long walk to take your food at the reception.
If you got the rooms at the reception level, I'm sure it will be a great experience like the first time I was there in the Junior Suite, but this time it was not as pleasant.
Thumbs up though for the housekeeping, as the found out I had many shirts lying on the sofa, they brought a small clothes rack and hung my shirts.
Commentaire : 5 mai 2026
Date d'arrivée : avr. 2026
Commentaire : 20 avr. 2025
Date d'arrivée : avr. 2025
Terrible!
When I was choosing a family room, there were two options: one with a king-size bed and two regular beds, and another one with four regular beds. I immediately disliked the second option, so I booked the one with the king-size bed and two regular beds. That room was available at the time of booking, so I reserved and fully paid for it almost two weeks in advance.
When I arrived, I was shocked to find out that my prepaid and confirmed room had simply been given away to someone else. They offered me the exact room I had specifically rejected — with four regular beds. That’s how they treat their guests: you pay for one thing, and they force you into something else.
Even though the hotel is only 14 years old, the condition of the rooms is appalling. Everything is shaky and poorly maintained, the furniture creaks, and the air conditioners are so loud it’s impossible to sleep. The bed sheets are damp, there are tons of mosquitoes in the room — you just can’t relax. The bathrooms constantly smell like sewage. The toilets are filthy, and I found someone else’s hair in the sinks.
I booked and paid through Trip.com and realized this is the first time in my life I skipped reading the negative reviews (which I usually trust the most). It’s obvious the hotel is scamming Trip.com by submitting outdated photos and misleading information.
For example, all rooms look neat and clean in the pictures, but in reality — it’s a nightmare. The description says nothing about the hotel not guaranteeing the number or size of beds in the room you book. But the hotel lies and claims it’s all clearly stated and they don’t guarantee anything. Total scam.
Strongly not recommended. A huge disappointment.
I paid for two nights, but I’m checking out after the first one — this place is so bad, you just need to run and never look back.
Réponse de l'hôtel
Commentaire : 28 avr. 2025
Warmest greetings from Aston Denpasar Hotel & Convention Center.
Thank you for writing a review for us here. I am glad to advise that we are now in the progress of maintenance project for every aspect of our building in order to re-alive the excellence of our hotel. Hopefully we will be as shining as new when you return to our property. However, I apologize for any other inconvenience you experienced during your stay with us, such as the different bed type when check in at our hotel. I personally have shared this to the head of department concern for their immediate further action. We have re-trained our staff to ensure the room request by guest should same with the room when the guest check in at our hotel.
Thank you again, and we sincerely hope to welcome you again in the future.
Sincerely,
I Gede Ady Suardi
General Manager
Emplacement
Jl. Gatot Subroto Barat No.283, Pemecutan Kaja, Kec. Denpasar Utara, North Denpasar, Denpasar, 80231, Indonésie|4,69 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.