Hyatt Regency Trivandrum
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Hyatt Regency Trivandrum : plus d'informations
Hyatt Regency Trivandrum
L’établissement Hyatt Regency Trivandrum se situe à Trivandrum, à 1,9 km de ce lieu d’intérêt : Napier Museum. Il possède une piscine extérieure, une salle de sport, un jardin et un parking privé gratuit.
Commentaire : 17 févr. 2026
Date d'arrivée : févr. 2026
Commentaire : 11 avr. 2025
Date d'arrivée : avr. 2025
Commentaire : 21 févr. 2025
Date d'arrivée : févr. 2025
Commentaire : 5 sept. 2024
Date d'arrivée : avr. 2024
Bel hôtel moderne et confortable
Réponse de l'hôtel
Commentaire : 7 sept. 2024
Best Regards
Rahul Raj
General Manager
Commentaire : 3 juil. 2026
Date d'arrivée : juin 2026
World of Hyatt Membership No.-587569278Z - Hyatt Dining Club PLATINUM Membership No.444721020607 - Humiliation at Hyatt
I wish to place on record my protest and indignation at the humiliation and embarrassment meted out to my me in front of my family and worser still an act that set to vitiate, wreck, devastate and sabotage my wife's Birthday celebrations which I had planned to have in the company of my friends and family at Hyatt Regency Trivandrum.
I had called the Hyatt Regency Number at Trivandrum (0471-2581234) and also the Hyatt Dining Club Number and I had spoken to executive Ms. Hefsiba, Mr. Jithin (+91 6238600446) a week ago to plan for celebrating my Wife's Birthday at Hyatt Regency Trivandrum and I had booked a table for 4 pax (my wife, my son and my daughter and myself) for Sunday Brunch, we have enjoyed there at Hyatt Regency Trivandrum several times before. I had ordered a Birthday cake and even send the details for the message on the Cake on the WHATSAPP Business number which Mr. Jithin handles (+91 6238600446) (please find screen snapshots attached) on Monday 22nd June that I would be arriving with my family by 10:00am on 28th June and again today 28th morning before starting from home and I had called the hotel on the landline mentioned above (0471-2581234) and spoken and confirmed to Mr. Joel at the restaurant even today morning on 28th June that indeed I would be arriving by just after 11:00am. Mr.Joel confirmed and said that he had set a table which was readied and he asked when I would require the cake to be served and I had replied that i would like it to be served immediately after brunch.
But i suffered the greatest humiliation even after being a PLATINUM member of Hyatt Dining Club when i was blocked by the executives at Hyatt Regency Trivandrum, Mr. Prabhakaran and Mr. Sandeep that my family and I would have to wait on an empty stomach for more than an hour beyond 12:30pm before we could be served anything at all from Brunch. I find that exceedingly odd in that - BRUNCH is supposed to be BREAKFAST and LUNCH together and what is it if we are having a meal at 12:30pm in the noon, - then it is LUNCH and NOT BRUNCH
I was outraged in that my Wife's Birthday celebration was sabotaged and her day was spoilt which is something that money cannot repair.
I am glad that I had not RENEWED my Hyatt Dining Club Membership before its expiry and this experience further proves that I should not do so.
I am a TAJ INNERCIRCLE member and also a Marriott Bonvoy (previously called Marriott Rewards) member and even with Leela Connoisseur Club and I have never experienced such indignity from the hospitality industry or anywhere.
In the current context of the hospitality industry where a customer is spoilt for choices and being a doctor who has travelled the world it is quite pathetic and deplorable that a Hotel of Global standards like Hyatt would stoop so low and destroy a family's unique and rare opportunity of celebration and coming together such as a birthday - a day once gone and gone forever
Unforgivable in todays day and age,
Excellent emplacement
CV Raman Pillai Road Thycaud, Thiruvananthapuram, 695014, Inde|1,81 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
à partir de 13 ans
32 € (INR3 500) par personne et par nuit
Jusqu’à 3 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
11 € (≈ 1 121 INR)/personne
Horaires du petit déjeuner
De 07:00 à 10:30, du Lundi au Dimanche
Cash


