Zoot Kochi Infopark
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 11:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Zoot Kochi Infopark : plus d'informations
Zoot Kochi Infopark
L’établissement Zoot Kochi Infopark se trouve à Cochin, à respectivement 13 km et 5,2 km de ces lieux d’intérêt : Chantier naval de Cochin et CUSAT. Il propose une terrasse ainsi qu’un parking privé gratuit. Cet hôtel 3 étoiles propose un salon commun ainsi que des hébergements dotés de la climatisation, d’une connexion Wi-Fi gratuite et d’une salle de bains privative. Vous pourrez admirer la vue sur la ville. Les hébergements sont dotés d’une télévision à écran plat avec les chaînes du satellite, d’un bureau, d’une bouilloire, d’une douche, et d'articles de toilette gratuits. Des serviettes et du linge de lit sont fournis. Un petit-déjeuner à la carte est servi sur place. Parlant arabe, anglais et hindi, le personnel de la réception se tient en permanence à votre disposition. Vous séjournerez à respectivement 6,1 km et 6,2 km de ces lieux d’intérêt : Kerala Museum et Wonderla Kochi. L'aéroport le plus proche (Aéroport international de Cochin) est à 25 km. Un service de navette aéroport payant peut être assuré par l’établissement.
IN
Commentaire : 27 janv. 2024
Date d'arrivée : janv. 2024
BEST HOSPITALITY
Commentaire : 26 juil. 2026
A Hotel That Sadly Didn’t Live Up to My Previous Experience
This review is particularly disappointing for me to write because I had stayed at Zoot Kochi for almost a week during the COVID period and had a wonderful experience. The rooms were clean, the service was good, and I left with very positive memories. That experience is exactly why I chose the same hotel again, this time for a two-day leisure trip (3 May - 5 June) with my wife after nearly six years.
Unfortunately, this visit turned out to be completely different.
We reached the hotel around 1:00 PM and requested an early check-in. Although we were willing to wait, it took around 40 minutes before we were allotted a room.
The disappointment began the moment we entered. The bedsheets and pillow covers had visible stains, making the room look unhygienic. To make matters worse, the window blinds were not functioning properly. I informed the reception, and to their credit, they immediately offered another room.
However, the second room was no better. It also had stained bedsheets and pillow covers. At that point, we completely lost confidence in the hotel’s housekeeping standards. Cleanliness is one thing I simply cannot compromise on, especially when travelling with family.
What made the experience even more disappointing was the attitude of the reception staff. Instead of acknowledging the issue and trying to reassure us, both the lady at the reception and her male colleague appeared argumentative and more interested in defending the hotel’s condition than understanding our concerns. A little empathy and professionalism could have made a significant difference.
Within about 45 minutes of checking in, we decided to check out and book another hotel. We eventually moved to Bloom Hotel, where our stay was comfortable and hassle-free.
I genuinely wanted to relive the pleasant memories I had of Zoot Kochi, but this visit was the complete opposite. Hotels can have occasional issues, but cleanliness and the way guests are treated when they raise genuine concerns are what define the overall experience.
I noticed that the hotel has a rating of over 4 stars, which genuinely surprised me considering my recent experience. In my opinion, the hotel may still be a suitable choice for certain types of travellers—for example, business travellers who need to stay close to Infopark and are primarily looking for a convenient location rather than a leisure stay. If your priority is proximity to Infopark, it could still meet your needs.
However, based on my experience, I expected much better standards of cleanliness and customer service, and unfortunately, the hotel fell well short of those expectations.
I sincerely hope the management takes housekeeping standards more seriously and trains the front desk staff to handle customer concerns with greater professionalism. My first stay earned my trust; unfortunately, this visit lost it.
Overall Rating: ⭐⭐☆☆☆ (2/5)
This review is based entirely on my personal experience during my recent stay.
IN
Commentaire : 25 mars 2024
Date d'arrivée : févr. 2024
A good property for Business travel
Would highly recommend for business travel as well as family trips.
Commentaire : 27 janv. 2024
Date d'arrivée : janv. 2024
Home away from home
Commentaire : 3 sept. 2022
Date d'arrivée : août 2022
Second Visit
now a feeling that the cleanliness has decreased a little, But the courteous and delightful staff’s keen performance made up that deficiencies.
The breakfast menu is very limited but the chef and waiter are always ready to make specials upon request. . The food does not fail, the taste is worth the effort of chef “Divyesh”. Would really commend, the ever smiling “Eldo” for his selfless service at the restaurant. overall stay was good .
Emplacement exceptionnel
9/650-1, Lavanya Nagar Rd, Kakkanad, 682030, Inde
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
11:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
à partir de 12 ans
10 € (INR1 000) par personne et par nuit
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
2 € (≈ 200 INR)/personne
Cash