Ourem Palace Luxury Beach Resort

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Infos rapides

Arrivée à partir de :
12:00
Départ avant :
13:00
Animaux de compagnie
Animaux de compagnie interdits
Enfants
Les enfants sont acceptés dans cet hôtel.

Commodités

Réception 24h/24

Ourem Palace Luxury Beach Resort : plus d'informations

Ourem Palace Luxury Beach Resort

L’établissement Ourem Palace se trouve à Palolem, à quelques pas de ce lieu d’intérêt : Plage de Palolem. Il propose un jardin, une terrasse et un parking privé gratuit. Il est installé à respectivement 36 km, 23 km et 32 km de : Gare ferroviaire de Margao, Cabo De Rama Fort et Netravali Wildlife Sanctuary. Vous pourrez profiter d'un service d'étage, d'une réception ouverte 24h/24 et d'un service de change. Les hébergements comportent un balcon. Vous bénéficierez d’une salle de bains privative avec une douche et des articles de toilette gratuits. Tous les hébergements comprennent une connexion Wi-Fi gratuite et certains offrent une vue sur la mer. Vous profiterez de la climatisation et d’un bureau. Vous séjournerez à 44 km de ce lieu d’intérêt : Mother of God Church. L'aéroport le plus proche (Aéroport de Dabolim) est à 60 km.

Commentaires de
Tripadvisor
Mentionné par les voyageurs
Autre

Commentaire : 13 mars 2022

Date d'arrivée : mars 2022

Value for money and a decent view

All rooms get a sea view either fully or partially so need not to worry about the view or room category. Breakfast is not served at the hotel but its a tie up with a restaurant next to the hotel. The Entrance to the hotel is a disadvantage, its on a very narrow unpaved lane. Cant be paved as high tides would submerge it so cant complaint much on that. If the staff is there to help you with the luggage i guess that solves the problem.
Staff is courteous and friendly, i had checked in 2 hours early based on an advanced request
The hotel is at the extreme end of Palolem and the rooms are situated on a natural height of the foot hills which is why you get a good sea view. It was bit tiring to carry a baby and climb several times everyday.
Overall satisfied with the room, amenities, staff and check in/out process. Would definitely consider in future trips.
Autre

Commentaire : 29 déc. 2019

Date d'arrivée : déc. 2019

Pretty bad experience

We booked for 3 days from 20-23 December via booking.the place was full of red and black ants although the owner made an attempt by spraying insecticides it did not help. We checked out in 1 day after paying for all 3 days. The owner smartly cancelled our booking to avoid us from writing a review on booking.com. would never go to this place you can understand the agony we went through tat we checked out after paying for 3 days in most peak week of the year. Huge financial loss.

Réponse de l'hôtel

Commentaire : 30 déc. 2019

Hi sir,change of room option was their but you checked out, yes we canceled booking cause we have to shake iternary.we accept both negative and positive reviews cause not all can be happy always is what we know
Groupe

Commentaire : 22 mai 2019

Date d'arrivée : mai 2019

Mixed feelings.

The hotel itself was lovely - you certainly get what you pay for. Nice views from the room and right on the beach, really pretty with all the fairy lights. Helpful in arranging a taxi back to the airport.
BUT... it was very hard to find and once we got there, a man started to grab our bags without saying anything and he wasn’t in uniform. Obviously this was a little weird. The reception was a little shack and we were told we were unable to pay by card even though there was a card reader right in front of us. We agreed we would pay at a later date after we had been to a cashpoint as we didn’t have enough on us. There wasn’t any staff around for most of our stay, other than a security guard who sat outside at night time. After we left, they cancelled our booking (we booked through booking.com) and registered us as a no show. This makes perfect sense as to why they wanted cash only and that they were trying to dodge booking fees.
Overall, this place is beautiful just need to work on the professionalism of the resort.
Autre

Commentaire : 9 mai 2019

Date d'arrivée : avr. 2019

Worst experience

Only CONS:
1) Not exactly sea facing:
Sea is away from all rooms, you might have a view of sea but from 200Mtrs!
2) Not safe for family:
As advertised, not at all safety for kids and family.
3) Beware of insects:
You can find many insects accompanied on bed.
4) No door for toilet!!!
Can't speak about it.
5) Rooms provided are not the same like advertised or booked:
"Double delux rooms" is the room of size of 10*11 feets with double bed and nothing more. Worst and unclean. These people keep fooling around customers.
6) No Availibilty of food:
Shockingly, food facility was closing on second day of our stay. How can someone fool around people about the food availability. Just a shame.

Réponse de l'hôtel

Commentaire : 13 mai 2019

Hi sir,
1.sea is 50 meters away from property not 200 meters,dont take your personal matter here and misguide
2.sir you wanted coconut oil handmade at 2am to massage your 7 months kid as he was crying ,we dont use that oil for any purpose at property,we said will take to doctor or call doctor at 2am but u said no
3.sir ,when all windows and doors are kept open with room lights on ,insects do come in full palolem beach
4.our concept is curtains not doors,some like it some dont
5.delus double room is size of 24 by 16 feet and fake pictures are not created,what u were accepting we dont know.we never fool customers,booking companies do come and check property before listing
6.in April 80 percent restaurants are closed on beach and ours also,
My personal request to u is that next time book concrete made hotel with air con,dont compromise for money when u have small kid,on beach nothing is concrete as per law.
For 1200 rupees night u compromised everything
Autre

IN

Commentaire : 24 mars 2019

Date d'arrivée : mars 2019

Rudest manager ever

We were denied our booking despite doing everything by the book. The owner had some personal grudges with the payment sites which he took out on us. He did not take our calls and when finally he did he was abusive. I have not experienced such an unproffessional vehaviour ever.
There are infinitely better places in vicinity in terms of money value and hospitality. Give this place a miss unless you want to risk your vacation for nothing.
cheers

Réponse de l'hôtel

Commentaire : 23 mai 2019

Hi sir,
Actually problem was not with u but booking site which did not pay us for long time so we decided not to host any guest from this site so we told you to cancel booking before you arrive 2 days before may be .
Try us next time and for sure you will enjoy this place ,
Apologies from manager

Très bon emplacement

4,2

Left end, Ourem Rd, beach, Palolem, Ourem, Canacona, Goa 403702, Palolem, 403702, Inde|1,69 km du centre-ville

Arrivée et départ

Arrivée à partir de :

12:00

Départ avant :

13:00

Bon à savoir

Enfants

Les enfants sont acceptés dans cet hôtel.

Lits supplémentaires

Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.

Lit bébé

Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.

Animaux de compagnie

Animaux de compagnie interdits

Méthodes de paiement acceptées
L'hôtel accepte les modes de paiement suivants :
card logocard logocard logo

Ourem Palace Luxury Beach Resort : questions fréquentes

L'hôtel Ourem Palace Luxury Beach Resort est à 1.7 km du centre de cette ville (Palolem).
L'hôtel Ourem Palace Luxury Beach Resort se trouve à Palolem, Inde et est à 1.7 km du centre de cette ville (Palolem).
Vous pouvez arriver à l'établissement @@hotel_name@@ à partir de @@check_in_time@@ et vous devez partir avant @@check_out_time@@.
Non, l'établissement Ourem Palace Luxury Beach Resort ne dispose pas de parking. Si vous recherchez un hôtel avec parking, utilisez le filtre « Parking » sous « Équipements » dans les résultats de recherche.
Ourem Palace Luxury Beach Resort : nous ne disposons d'aucune information sur les restaurants. Veuillez vérifier auprès de l'établissement lors de la réservation.