JW Marriott Cannes
+ 178
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Infos rapides
Arrivée à partir de : | 16:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Piscine
Salle de sport
JW Marriott Cannes : plus d'informations
JW Marriott Cannes
Le JW Marriott Cannes se trouve à Cannes, sur le boulevard de la Croisette, à seulement 50 mètres de la plage. Cet hôtel 5 étoiles dispose d'une piscine sur le toit-terrasse, d'une plage privée partenaire, d'un casino et d'un centre commercial.
Commentaires de 
Famille
Commentaire : 26 juin 2026
Date d'arrivée : juin 2026
Outstanding service by Mickael at Scalini
I would like to give a shout out to Mickael who was our server at Scalini, the main restaurant at the JW Marriott Cannes. I am a physician from Colorado, US and he treated my 14 yo Daughyer and I like we were celebrities and like we were his only patrons. Every detail was attended to impeccably. The food was superb and the service was outstanding. We are making reservations for more meals here! I can offer my highest commendations for the Scalini restaurant and for Mickeael as a server!
Réponse de l'hôtel
Commentaire : 28 juin 2026
Dear Guest,
Thank you for your wonderful review and for highlighting Mickael's exceptional service.
We are delighted to hear that you and your daughter had such a memorable dining experience at Scalini. Your kind words have been shared with Mickael and the team, who will be thrilled to receive your recognition.
We look forward to welcoming you back to Scalini and the JW Marriott Cannes very soon.
Warm regards,
Anaïs
Guest Relations Team
JW Marriott Cannes
Thank you for your wonderful review and for highlighting Mickael's exceptional service.
We are delighted to hear that you and your daughter had such a memorable dining experience at Scalini. Your kind words have been shared with Mickael and the team, who will be thrilled to receive your recognition.
We look forward to welcoming you back to Scalini and the JW Marriott Cannes very soon.
Warm regards,
Anaïs
Guest Relations Team
JW Marriott Cannes
Voyageur anonyme
Commentaire : 17 juil. 2026
Date d'arrivée : juil. 2026
Good location but they were so slow in giving me my room I arrive at property at 2:30 and check in was supposed to be at 4pm. They didn’t have the room ready until 6:30 pm. But check out was at 12 and the same lady that did our check in and didn’t have our room ready on time was knocking on our room at 11:55 am to make sure we did our check out and be out of our room.
Also room it’s so small and you don’t have an electric outlet in the bathroom so forget it if you need to dry your hair with a hair dryer because there is not way you can do it in the bathroom.
People were running and screaming at hallways at 3 am in the morning , making it impossible to sleep at all at night.
Over all experience negative!!
Also room it’s so small and you don’t have an electric outlet in the bathroom so forget it if you need to dry your hair with a hair dryer because there is not way you can do it in the bathroom.
People were running and screaming at hallways at 3 am in the morning , making it impossible to sleep at all at night.
Over all experience negative!!
Couple
Commentaire : 14 juil. 2026
Huge lack of communication
Seasoned travellers
I will start with the negatives on arrival bags taken shown to check in all good but please be aware check in to room not until 4pm we completely understand that however poor this is hotel policy BUT we were not informed about any of the hotels amenities (roof terrace) basically left to wander around for 3 hours in clothes traveled in no refreshments offered just pretty much thanks now go away and come back when room available most if not all 4/5 star hotels we stay in we are taken through all the hotel has to offer and at least are offered refreshment after our journey and 4pm is pretty excessive for £1000 a night so information on arrival not poor it’s non existent
Room good clean had to fight for a balcony but did receive
The hotel is clean but possibly understaffed
On the positive side once we had discovered the roof terrace it is spectacular a brilliant place to spend your day decent service and very comfortable
In summary due to the complete lack of information on arrival and general information during our visit I would only give 3.5
I will start with the negatives on arrival bags taken shown to check in all good but please be aware check in to room not until 4pm we completely understand that however poor this is hotel policy BUT we were not informed about any of the hotels amenities (roof terrace) basically left to wander around for 3 hours in clothes traveled in no refreshments offered just pretty much thanks now go away and come back when room available most if not all 4/5 star hotels we stay in we are taken through all the hotel has to offer and at least are offered refreshment after our journey and 4pm is pretty excessive for £1000 a night so information on arrival not poor it’s non existent
Room good clean had to fight for a balcony but did receive
The hotel is clean but possibly understaffed
On the positive side once we had discovered the roof terrace it is spectacular a brilliant place to spend your day decent service and very comfortable
In summary due to the complete lack of information on arrival and general information during our visit I would only give 3.5
Réponse de l'hôtel
Commentaire : 17 juil. 2026
Dear Guest,
Thank you for taking the time to share your feedback.
While we are pleased that you enjoyed your room, the cleanliness of the hotel, and our rooftop terrace, we sincerely apologize that your arrival experience did not meet your expectations.
Your comments regarding the lack of communication at check-in have been shared with our Front Office team, as providing a warm welcome and clear information is a priority for us.
We appreciate your feedback and hope to have the opportunity to welcome you back to JW Marriott Cannes for a much-improved experience.
Kind regards,
Anaïs
Guest Relations
JW Marriott Cannes
Thank you for taking the time to share your feedback.
While we are pleased that you enjoyed your room, the cleanliness of the hotel, and our rooftop terrace, we sincerely apologize that your arrival experience did not meet your expectations.
Your comments regarding the lack of communication at check-in have been shared with our Front Office team, as providing a warm welcome and clear information is a priority for us.
We appreciate your feedback and hope to have the opportunity to welcome you back to JW Marriott Cannes for a much-improved experience.
Kind regards,
Anaïs
Guest Relations
JW Marriott Cannes
Voyageur d'affaires
Commentaire : 24 juin 2026
Date d'arrivée : juin 2026
Great staffs and property
Great Hotel and great staff
Shout out to Julia Rotario at the front desk for making us feel welcome and Marie Jianne
Great location--easy access to all
Shout out to Julia Rotario at the front desk for making us feel welcome and Marie Jianne
Great location--easy access to all
Réponse de l'hôtel
Commentaire : 24 juin 2026
Dear Guest,
Thank you for your wonderful review and for awarding us 5 stars.
We are delighted to hear that you enjoyed both our property and its prime location in the heart of Cannes. Your kind words about our team mean a great deal to us, and we will be especially pleased to share your compliments with Julia and Marie Jeanne, who will be thrilled to know they helped make your stay memorable.
We truly appreciate your recognition and look forward to welcoming you back to JW Marriott Cannes very soon.
Warm regards,
Anaïs
Guest Relation Team
Thank you for your wonderful review and for awarding us 5 stars.
We are delighted to hear that you enjoyed both our property and its prime location in the heart of Cannes. Your kind words about our team mean a great deal to us, and we will be especially pleased to share your compliments with Julia and Marie Jeanne, who will be thrilled to know they helped make your stay memorable.
We truly appreciate your recognition and look forward to welcoming you back to JW Marriott Cannes very soon.
Warm regards,
Anaïs
Guest Relation Team
Couple
SE
Commentaire : 22 juin 2026
Date d'arrivée : juin 2026
Nice staff but not informed about closed beach and pool.
I recently stayed at JW Marriott Cannes and would like to express my disappointment regarding my experience.
Before my stay, I had read many positive reviews praising your staff, and I would like to confirm that this was indeed my experience as well. The team was friendly, professional, and helpful throughout my visit.
However, I specifically chose JW Marriott Cannes for what was intended to be a romantic weekend, largely because of the hotel’s pool facilities and direct access to the beach and beach bar. Upon arrival, I was informed that both the pool and the beach facilities were unavailable due to the Cannes Lions Festival.
This came as a complete surprise and was extremely disappointing. Had I been informed of these closures prior to my arrival or at the time of booking, I would certainly have selected another hotel. Given that I was paying approximately €1,000 per night, I believe it is reasonable to expect that major facility closures are clearly communicated to guests in advance. Also, it was like a construction site!
To make matters worse, as a Marriott Bonvoy Gold Elite member, I had hoped that some effort would be made to enhance our stay despite the unavailable facilities. I could see room availability on the website, yet no room upgrade was offered.
While the staff were excellent, the overall experience fell far short of expectations due to the lack of transparency regarding the facility closures and the absence of any meaningful recognition of my loyalty status. Unfortunately, this experience has significantly impacted my perception of the property, and I do not see myself returning in the future.
I would like to know why these closures were not CLEARLY communicated in advance and what steps you feel are appropriate to address the disappointment caused.
Before my stay, I had read many positive reviews praising your staff, and I would like to confirm that this was indeed my experience as well. The team was friendly, professional, and helpful throughout my visit.
However, I specifically chose JW Marriott Cannes for what was intended to be a romantic weekend, largely because of the hotel’s pool facilities and direct access to the beach and beach bar. Upon arrival, I was informed that both the pool and the beach facilities were unavailable due to the Cannes Lions Festival.
This came as a complete surprise and was extremely disappointing. Had I been informed of these closures prior to my arrival or at the time of booking, I would certainly have selected another hotel. Given that I was paying approximately €1,000 per night, I believe it is reasonable to expect that major facility closures are clearly communicated to guests in advance. Also, it was like a construction site!
To make matters worse, as a Marriott Bonvoy Gold Elite member, I had hoped that some effort would be made to enhance our stay despite the unavailable facilities. I could see room availability on the website, yet no room upgrade was offered.
While the staff were excellent, the overall experience fell far short of expectations due to the lack of transparency regarding the facility closures and the absence of any meaningful recognition of my loyalty status. Unfortunately, this experience has significantly impacted my perception of the property, and I do not see myself returning in the future.
I would like to know why these closures were not CLEARLY communicated in advance and what steps you feel are appropriate to address the disappointment caused.
Réponse de l'hôtel
Commentaire : 24 juin 2026
Dear Guest,
Thank you for sharing your feedback and for your kind words about our team.
We are truly sorry that the temporary closure of our beach and pool facilities during the Cannes Lions Festival affected your stay. We would like to note that this information was communicated in advance across all booking channels and on our website; however, we regret if it was not sufficiently visible prior to your arrival.
We completely understand your disappointment, especially as these amenities were an important part of your decision to stay with us. Regarding your Marriott Bonvoy Gold Elite status, upgrades remain subject to availability upon arrival and, unfortunately, we were unable to accommodate one during your visit.
We sincerely appreciate your comments and hope to have the opportunity to restore your confidence during a future stay.
Kind regards,
JW Marriott Cannes Management
Thank you for sharing your feedback and for your kind words about our team.
We are truly sorry that the temporary closure of our beach and pool facilities during the Cannes Lions Festival affected your stay. We would like to note that this information was communicated in advance across all booking channels and on our website; however, we regret if it was not sufficiently visible prior to your arrival.
We completely understand your disappointment, especially as these amenities were an important part of your decision to stay with us. Regarding your Marriott Bonvoy Gold Elite status, upgrades remain subject to availability upon arrival and, unfortunately, we were unable to accommodate one during your visit.
We sincerely appreciate your comments and hope to have the opportunity to restore your confidence during a future stay.
Kind regards,
JW Marriott Cannes Management
Excellent emplacement
50 Bd de la Croisette, Cannes, 06400, France|0,14 km du centre-ville
Arrivée et départ
Arrivée à partir de :
16:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
44 €/personne
Horaires du petit déjeuner
De 06:30 à 11:00, du Lundi au Dimanche
Kindly note that Panorama Rooftop and swimming pool will not be accessible from the 1st of May to the 01st of July 2026, as well as on July 4th, 14th & 22nd and August 4th, 15th & 24th, 2026.
L'hôtel accepte les modes de paiement suivants :
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Cash
Apple Pay
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