Quality Inn
+ 52
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Wi-Fi
Parking
Climatisation
Réception 24h/24
Restaurant
Non-fumeur
Quality Inn : plus d'informations
Quality Inn
Situé juste à côté de l'autoroute I-95, l'hôtel se trouve sur la rive du port de New Haven et à seulement 2,5 km du centre-ville de New Haven. Il sert un petit-déjeuner continental tous les matins.
Commentaires de 
Voyageur anonyme
Commentaire : 9 sept. 2026
Date d'arrivée : sept. 2026
I stayed for a 3 night stay did not have any problems rooms were clean and hotel looked like it was recently renovated
Voyageur anonyme
Commentaire : 31 août 2026
Date d'arrivée : août 2026
Parking was sufficient and the lot was modestly full. Check in took a long time; not sure why. Service was adequate. Breakfast was not great, and would run out.
The hotel has clearly had some updates over time, so portions are good. Our living space was sufficient and clean. Had a small closet and an iron and board. Lighting was good and TV worked well. The curtains were nice and dark. Vending machines in the hallway and ice machine were easily accessible.
The bathroom was a problem. There was water damage in the ceiling, burn marks on the wall over the sink, and it smelled (water damage smell). Thankfully, by closing the door to the bathroom and running the exhaust fan we were able to cut down on the smell in the bedroom. Really not sure why they are renting the room before addressing this, unless the damage is ongoing.
Overall, the next time I am in town, I will look for a different option.
The hotel has clearly had some updates over time, so portions are good. Our living space was sufficient and clean. Had a small closet and an iron and board. Lighting was good and TV worked well. The curtains were nice and dark. Vending machines in the hallway and ice machine were easily accessible.
The bathroom was a problem. There was water damage in the ceiling, burn marks on the wall over the sink, and it smelled (water damage smell). Thankfully, by closing the door to the bathroom and running the exhaust fan we were able to cut down on the smell in the bedroom. Really not sure why they are renting the room before addressing this, unless the damage is ongoing.
Overall, the next time I am in town, I will look for a different option.
Voyageur anonyme
Commentaire : 23 août 2026
Date d'arrivée : août 2026
The room had water damage on the ceiling, buttons on the AC were not working, and roaches in the bathroom!
Voyageur en solo
Commentaire : 8 août 2026
Date d'arrivée : juil. 2026
Tried to Keep My $50 Cash Deposit Before Even Inspecting the Room
My checkout experience left me extremely uncomfortable and questioning how this hotel handles cash incidental deposits.
At check-in, I was required to leave a $50 CASH incidental deposit. The next morning, I left my room and went directly to the front desk to get my deposit back. Before anyone had inspected my room, the woman working the desk immediately told me she would not return my deposit because I had “smoked in the room.”
I told her very clearly: I DON’T SMOKE.
What bothered me most was that she was at the front desk when I came downstairs. If my room had not even been inspected yet, how had she already determined that I smoked in it and that my $50 cash deposit should be forfeited?
Only AFTER I challenged the accusation did she go inspect the room herself. She came back and returned my $50 deposit—which tells me there apparently wasn’t evidence of smoking that justified keeping it. Yet even while handing my money back, she told me that “if I smoke in the room again” I would be banned from the hotel.
Again—I DO NOT SMOKE.
The irony? While I was outside waiting for my Lyft after checkout, I watched the same employee outside smoking.
I cannot say what her intentions were, but the entire interaction left me seriously questioning why she was so quick to accuse me of smoking and keep a CASH deposit before even inspecting the room. If I had simply accepted what she initially told me instead of challenging it, would I have gotten my $50 back?
If the room genuinely smelled like smoke, why was my full deposit returned after the inspection?
I would strongly recommend that guests paying a cash incidental deposit get a receipt, document the condition of their room, and make sure the room is actually inspected before accepting any claim that their deposit is being forfeited.
The accusation was false, the way it was handled was inappropriate, and even after the inspection apparently showed no reason to keep my money, I was still treated as though I had done something wrong.
At check-in, I was required to leave a $50 CASH incidental deposit. The next morning, I left my room and went directly to the front desk to get my deposit back. Before anyone had inspected my room, the woman working the desk immediately told me she would not return my deposit because I had “smoked in the room.”
I told her very clearly: I DON’T SMOKE.
What bothered me most was that she was at the front desk when I came downstairs. If my room had not even been inspected yet, how had she already determined that I smoked in it and that my $50 cash deposit should be forfeited?
Only AFTER I challenged the accusation did she go inspect the room herself. She came back and returned my $50 deposit—which tells me there apparently wasn’t evidence of smoking that justified keeping it. Yet even while handing my money back, she told me that “if I smoke in the room again” I would be banned from the hotel.
Again—I DO NOT SMOKE.
The irony? While I was outside waiting for my Lyft after checkout, I watched the same employee outside smoking.
I cannot say what her intentions were, but the entire interaction left me seriously questioning why she was so quick to accuse me of smoking and keep a CASH deposit before even inspecting the room. If I had simply accepted what she initially told me instead of challenging it, would I have gotten my $50 back?
If the room genuinely smelled like smoke, why was my full deposit returned after the inspection?
I would strongly recommend that guests paying a cash incidental deposit get a receipt, document the condition of their room, and make sure the room is actually inspected before accepting any claim that their deposit is being forfeited.
The accusation was false, the way it was handled was inappropriate, and even after the inspection apparently showed no reason to keep my money, I was still treated as though I had done something wrong.
Voyageur anonyme
Commentaire : 3 août 2026
Date d'arrivée : août 2026
A mixed bag. So I will say that this place does have potential. When my wife and I got to our room it smelled like smoke and weed. I informed the front desk and was given a new room. We did have some issues with the new room. We had trouble with the a/c unit but that was taken care of by the front desk clerk. Then when we tried to pull down the shade the whole thing came down and we had to have staff come fix the shade and put it back above the window.
The bathroom smelled like stale urine. The water pressure from the shower was nonexistent! It was difficult to shower with such low water pressure. That is a problem.
The railing on the steps in the stairwell was sticky.
Breakfast also could have been a lot better. There was bare bones for food. Limited options for choices. They had a waffle machine which I used but the waffle tasted like there was not much to it. There was juice and pieces of toast and yogurt.
That said the positives was that our second room was cleaner. The staff were very nice and helped us changes rooms. The hallway floors looked new and they were clean. This place used to be a super 8 apparently.
I feel that this place has potential. I’m hoping this review helps and things get better.
The bathroom smelled like stale urine. The water pressure from the shower was nonexistent! It was difficult to shower with such low water pressure. That is a problem.
The railing on the steps in the stairwell was sticky.
Breakfast also could have been a lot better. There was bare bones for food. Limited options for choices. They had a waffle machine which I used but the waffle tasted like there was not much to it. There was juice and pieces of toast and yogurt.
That said the positives was that our second room was cleaner. The staff were very nice and helped us changes rooms. The hallway floors looked new and they were clean. This place used to be a super 8 apparently.
I feel that this place has potential. I’m hoping this review helps and things get better.
Emplacement
7 Kimberly Avenue, West Haven, 06516, États-Unis|1,27 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie interdits
Lors de votre arrivée, vous devrez présenter une carte de crédit correspondant au nom indiqué sur la réservation. L'établissement effectuera une préautorisation sur votre carte, qui sera levée si aucun frais supplémentaire n'est constaté lors de votre départ. Certaines chambres et certains établissements sont soumis à des conditions particulières ; veuillez vous renseigner auprès de l'établissement pour plus d'informations.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Quality Inn : questions fréquentes
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