Extended Stay America Select Suites - Phoenix - West
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Non-fumeur
Blanchisserie
Cuisine
Extended Stay America Select Suites - Phoenix - West : plus d'informations
Extended Stay America Select Suites - Phoenix - West
Situé à seulement 5 kilomètres (8 km) du centre-ville de Phoenix, l'Extended Stay Hotel Phoenix propose des studios spacieux dotés d'une cuisine entièrement équipée.
Commentaires de 
Groupe
Commentaire : 16 juin 2026
Date d'arrivée : juin 2026
Beth G.M
We found bugs in our room and immediately reported the problem. Beth, the GM, refused to move us to another room despite our concerns. When we tried to discuss the issue further, she became rude and told us we had to leave. We were also not provided with fresh towels during our stay. To make matters worse, after being told to leave, we were not given a refund. We felt that our concerns were ignored and that we were treated unfairly. This was a very disappointing experience, and I would not recommend staying here.
Réponse de l'hôtel
Commentaire : 19 juin 2026
We take all guest concerns seriously and are committed to maintaining a safe, comfortable, and respectful environment for everyone. Our team follows established procedures to uphold these standards. In this instance, certain policies were violated, and we had to take action to ensure the well-being of all guests. We wish you the best for your future travels.
Sincerely,
Hotel Management
Sincerely,
Hotel Management
Voyageur d'affaires
Commentaire : 12 mars 2026
Date d'arrivée : mars 2026
Disgusting place
Location is on 43rd ave Phoenix
The place is disgustingly infested with roaches and spiders.
The beds are bumpy and old
Sheets are dirty and stained.
It’s been several WEEKS since we’ve been provided with housekeeping.
They refuse to switch towels
Appliances don’t work
Stove is broke
Fridge is old and moldy
Missing a microwave
No trash cans
Mold in the bathrooms
Restroom fans nor lights work.
Window screen all torn up
Kitchen Sink clogs
Wouldn’t recommend anyone staying here.
There’s better places for even cheaper prices.
The place is disgustingly infested with roaches and spiders.
The beds are bumpy and old
Sheets are dirty and stained.
It’s been several WEEKS since we’ve been provided with housekeeping.
They refuse to switch towels
Appliances don’t work
Stove is broke
Fridge is old and moldy
Missing a microwave
No trash cans
Mold in the bathrooms
Restroom fans nor lights work.
Window screen all torn up
Kitchen Sink clogs
Wouldn’t recommend anyone staying here.
There’s better places for even cheaper prices.
Réponse de l'hôtel
Commentaire : 13 mars 2026
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the conditions you described and regret that your experience did not reflect the standards we strive to maintain. Cleanliness and proper upkeep of our rooms are extremely important to us, and we sincerely apologize for the concerns you encountered with the room and amenities. We also regret that housekeeping service and towel replacement did not meet your expectations during your stay. Your comments will be shared with our relevant teams for review and corrective actions. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
Sincerely,
Hotel Management
Sincerely,
Hotel Management
Couple
Commentaire : 24 juil. 2026
Not clean
If you like roaches this place with be great.. There is always someone standing by the door. It's like a drug den over there.
Réponse de l'hôtel
Commentaire : 26 juil. 2026
We are sorry that your experience did not meet expectations and that you faced concerns during your stay. Please be assured that we take all guest feedback seriously and are dedicated to maintaining a safe, welcoming environment for everyone. Proper registration and adherence to hotel policies are important for smooth service and the security of all. When concerns arise, our staff acts promptly to protect the well-being of both guests and employees. Thank you for your understanding. We wish you all the best in your future travels.
Sincerely,
Hotel Management
Sincerely,
Hotel Management
Voyageur anonyme
Commentaire : 4 juin 2026
Date d'arrivée : juin 2026
I got in the room, turn on the light, and immediately see roaches scatter. I normally put stuff in the nightstand, but there was a cluster of roach eggs in there. There were streaks of dead roach smeared on the walls. The halls reeked of weed but thankfully it didn’t reach the room. It felt like a sketch area, but thankfully people kept to themselves the entire time and I didn’t have to worry about my car. But! You get what you paid for I guess.
Voyageur anonyme
Commentaire : 16 avr. 2026
Date d'arrivée : avr. 2026
Staff was nice n tried but it took forever for a late check in and one key didn’t work, we were asked if we wanted to see the room first….which shoudlve been our warning we refused just wanting to get sum sleep as it was 1 am and walked in to roaches everywhere dead n others crawling here n there and the smell on our floor was horrible definitely wasn’t the nicest place but had a stove n fridge n microwave which is a plus but for the same price definitely could’ve found sum better
Emplacement
1360 N 43rd Ave, Phoenix, 85009, États-Unis|7,56 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie acceptés moyennant supplément
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted
Lors de votre arrivée, vous devrez présenter une carte de crédit correspondant au nom indiqué sur la réservation. L'établissement effectuera une préautorisation sur votre carte, qui sera levée si aucun frais supplémentaire n'est constaté lors de votre départ. Certaines chambres et certains établissements sont soumis à des conditions particulières ; veuillez vous renseigner auprès de l'établissement pour plus d'informations.
L'hôtel accepte les modes de paiement suivants :
Cash
Extended Stay America Select Suites - Phoenix - West : questions fréquentes
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