Element by Marriott Denver Downtown East
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Element by Marriott Denver Downtown East : plus d'informations
Element by Marriott Denver Downtown East
L’établissement Element by Marriott Denver Downtown East bénéficie d’un emplacement attractif à Denver. Il possède une connexion Wi-Fi gratuite, un service de prêt de vélos, une salle de sport des hébergements dotés de la climatisation. Cet hôtel 3 étoiles propose une réception ouverte 24h/24 et un distributeur de billets. Une terrasse, un bar et un salon commun sont disponibles sur place. Les hébergements comprennent une armoire. Certains hébergements possèdent une cuisine équipée d’un réfrigérateur, d’un lave-vaisselle et d’un micro-ondes. L’établissement Element by Marriott Denver Downtown East sert un petit-déjeuner buffet ou continental. Cet établissement dispose d’un barbecue. Lors de votre séjour, vous pourrez pratiquer diverses activités à Denver et dans les environs, telles que la randonnée et le ski. Un centre d’affaires et des distributeurs automatiques de collations et de boissons sont disponibles sur place. Vous séjournerez à proximité de ces lieux d’intérêt : Centre de conventions du Colorado, Pepsi Center et United States Mint at Denver. L'aéroport le plus proche (Aéroport international de Denver) est à 25 km.
Commentaire : 22 juil. 2026
Great place to stay in Denver
Commentaire : 15 févr. 2026
Date d'arrivée : févr. 2026
Not all ‘Elements’ are created equal
The good: it was clean. The room was fairly quiet, except for unruly guests (a very loud, slightly scary fight the first night, then repeated slamming doors the second night at 3 am). I appreciated the secure parking garage.
The meh: very few kitchen implements in the little kitchen. It consisted of 3 forks, 5 mugs, 2 plates & 2 storage bowls. When my app asked me how I was doing, I mentioned the lack of kitchen utensils. A few minutes later, a nice employee came with a bunch of pots & pans, which I declined because what I really needed was a knife to cut the apple we had. There was also a language barrier & couldn’t, for the life me remember the Spanish word for knife.
No bar of soap in the bathroom. It’s a good thing we bring our own hand soap when we travel.
The breakfast. The basic offerings, with the addition of ladies serving up scrambled eggs, sausage, avocado and cheesy potatoes. The coffee was very disappointing.
Don’t open the windows, in case yours gets stuck open like ours did. Fortunately my husband was able to force it closed again.
Parking is $45 a night.
The pretty bad: the air conditioning was not working properly. It got up to 72 in the room & I could not get it to turn on, except for the few random minutes it was on in the middle of the night the first night. Had to just hope the fan on it didn’t quit like it did the first night. I asked at the front desk if there was some secret to make it work & they sent someone up to look. Again, we had a language barrier, so he only looked at the thermostat and said there was nothing wrong with it.
Réponse de l'hôtel
Commentaire : 20 févr. 2026
I’m glad to hear that you found your room clean. That said, I sincerely apologize for the disturbances caused by other guests during your stay. A loud altercation and repeated door slamming at 3 a.m. are certainly not the restful experience we aim to provide. Please know that our team is always available to address noise concerns immediately.
I also apologize for the shortcomings in your kitchenette setup. While we’re glad our team responded quickly through the app, it’s clear we missed the mark in understanding what you actually needed. Something as simple as a knife should have been readily available, and I’m sorry for the frustration that was caused, especially with the added difficulty of a language barrier. We would have been more than happy to assist further or provide translation support to ensure you received exactly what you needed.
The missing bar of soap is another oversight that should not have happened. Thank you for pointing that out so we can reinforce our room inspection procedures with housekeeping.
Regarding breakfast, we appreciate your honest feedback. I’m sorry the coffee did not meet your expectations. In addition to our standard breakfast coffee, we also brew Dazbog Coffee daily as an alternative option for guests who prefer a different blend. We will also share your comments with our food and beverage team as we continually look for ways to improve.
I am especially concerned to hear about the window issue and the air conditioning. A window getting stuck and an AC unit not functioning properly are maintenance matters we take very seriously. While our team did check the thermostat, it’s clear the issue was not resolved to your satisfaction, and for that I sincerely apologize. Did you have the opportunity to let the front desk know that the issue was ongoing? We would have happily arranged a room move or escalated the concern further.
Your experience is not reflective of the standards we strive to uphold, and I am truly sorry we fell short during your visit. We value your loyalty to the brand and hope you will consider giving us another opportunity to provide the seamless, comfortable stay you experienced previously.
Please do not hesitate to reach out to us directly the next time you are in town. We would truly welcome the opportunity to personally oversee your stay, show you the improvements and changes we have made, and demonstrate that this experience was not the norm.
Thank you again for your thoughtful feedback.
Alexa Mishkel
General Manager
Alexa.mishkel@marriott.com
Commentaire : 8 janv. 2026
Date d'arrivée : janv. 2026
Great experience with my family and great location!
Commentaire : 5 juil. 2026
Date d'arrivée : juil. 2026
Commentaire : 2 juil. 2026
Date d'arrivée : juin 2026
Très bon emplacement
1314 Elati St, Denver, 80204, États-Unis|0,68 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie acceptés moyennant supplément
Petit déjeuner disponible
Options pour le petit déjeuner
Petit déjeuner occidental
Horaires du petit déjeuner
De 06:00 à 09:00, du Lundi au Dimanche
Cash

