DoubleTree by Hilton Hotel Boston North Shore
+ 100
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Infos rapides
Arrivée à partir de : | 16:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Wi-Fi
Parking
Climatisation
Piscine
Salle de sport
Spa
DoubleTree by Hilton Hotel Boston North Shore : plus d'informations
DoubleTree by Hilton Hotel Boston North Shore
Découvrez cet hôtel près de la ville historique de Salem, juste à côté de l'autoroute I-95. Cet hôtel dispose d'un spa à service complet et de plusieurs restaurants.
Commentaires de 
Voyageur anonyme
Commentaire : 24 août 2026
Date d'arrivée : août 2026
This was a convenient place to stay near family - comfortable room but the door kept getting stuck. We let the desk know and hope they will address it:
Famille
Commentaire : 4 août 2026
Date d'arrivée : août 2026
Beware, Dirty,Abysmal hotel,
We stayed there with family and friends for a family wedding, we had rooms booked with a 60 room wedding block.
Some of us waited hours for a room Some could not check in until 11pm the night of the wedding. Some were told there was no room for them even with their Conf #.
Bride was told no room was available, Parents of bride were told the same and were then given a room on a basement level with kid beds and was also a dirty room. Families were separated with rooms on different floors.
Guests had to change in bathrooms or risk missing wedding events. One family member had 2 rooms and at check in was asked if he really needed both rooms. They tried to charge him double the rate because he still needed the 2 rooms he booked months ago they said they didn't know that.
Almost all wedding guests in the block had similar issues taking whatever room they could get but not what they reserved.
Rooms were beat up and not very clean from what other guests were saying.
I received an email at noon on arrival day that my room was available to check in. I checked in on the App at noon.
When i saw the room location I called the hotel right away and asked to move my room away from the elevators.
I was told there was nothing they could do that i was assigned that room and I would have to wait until check in time at 4pm and "Take My Chances" to get a different room.
My room was terrible. furniture was old and broken, damaged, wallpaper bubbling and peeling the ceiling was covered it dirty sticky looking spots and peeling paint everywhere, hair and feathers all over the shower curtain, cheap tension rod to hold up shower curtain, bathroom walls covered in something like bleach marks or glue, carpet was not clean had to wear shoes until getting into bed. Turned socks black when walking around. Tears in window curtains that were dirty, food debris on the floor, furniture was not dusted, outlets were not working properly.
Very Drab looking rooms colors were worn and old. the safe looked like it had been pried open.
Do not book here. It is a drab and depressing looking hotel. They try to charge you daily for parking in a parking lot that is busted up and has many pot holes and broken areas. They also charge $50/hr if you try to check in early even when they tell you your room is ready. Criminal!
They are unorganized and don't honor reservations as they should.
During a gathering with a cash bar. The Staff overcharged guests buy charging all alcoholic and non alcoholic drinks at the highest price item and when it was on a credit card hosted by the father of the bride. Staff continued to take cash from guests and then charge the card for the drink. Thieves!
Some of us waited hours for a room Some could not check in until 11pm the night of the wedding. Some were told there was no room for them even with their Conf #.
Bride was told no room was available, Parents of bride were told the same and were then given a room on a basement level with kid beds and was also a dirty room. Families were separated with rooms on different floors.
Guests had to change in bathrooms or risk missing wedding events. One family member had 2 rooms and at check in was asked if he really needed both rooms. They tried to charge him double the rate because he still needed the 2 rooms he booked months ago they said they didn't know that.
Almost all wedding guests in the block had similar issues taking whatever room they could get but not what they reserved.
Rooms were beat up and not very clean from what other guests were saying.
I received an email at noon on arrival day that my room was available to check in. I checked in on the App at noon.
When i saw the room location I called the hotel right away and asked to move my room away from the elevators.
I was told there was nothing they could do that i was assigned that room and I would have to wait until check in time at 4pm and "Take My Chances" to get a different room.
My room was terrible. furniture was old and broken, damaged, wallpaper bubbling and peeling the ceiling was covered it dirty sticky looking spots and peeling paint everywhere, hair and feathers all over the shower curtain, cheap tension rod to hold up shower curtain, bathroom walls covered in something like bleach marks or glue, carpet was not clean had to wear shoes until getting into bed. Turned socks black when walking around. Tears in window curtains that were dirty, food debris on the floor, furniture was not dusted, outlets were not working properly.
Very Drab looking rooms colors were worn and old. the safe looked like it had been pried open.
Do not book here. It is a drab and depressing looking hotel. They try to charge you daily for parking in a parking lot that is busted up and has many pot holes and broken areas. They also charge $50/hr if you try to check in early even when they tell you your room is ready. Criminal!
They are unorganized and don't honor reservations as they should.
During a gathering with a cash bar. The Staff overcharged guests buy charging all alcoholic and non alcoholic drinks at the highest price item and when it was on a credit card hosted by the father of the bride. Staff continued to take cash from guests and then charge the card for the drink. Thieves!
Réponse de l'hôtel
Commentaire : 6 août 2026
Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We are very sorry to hear how frustrating and disappointing your experience was, particularly while attending such an important family celebration.
We understand how critical timely room availability is for a wedding group, especially when guests have scheduled events and limited time to prepare. We sincerely apologize for the delays and difficulties members of your group experienced at check-in, as well as the concerns regarding room assignments and accommodations. This is certainly not the experience we want for our guests or for a family celebrating such a special occasion.
We are equally disappointed to hear about the condition and cleanliness concerns you described in your guest room. We have shared these details with our Housekeeping and Engineering teams so they can be reviewed and addressed appropriately.
We would also like to clarify that our early arrival fee applies when a guest requests guaranteed access to a room prior to the hotel's standard check-in time. We apologize if this policy or the communication surrounding your room assignment was not clearly explained during your stay.
Lastly, we take the concerns you raised regarding beverage charges during the event seriously. We are reviewing the billing and service details with the appropriate departments to ensure that all charges were handled correctly. We would never want a guest to feel that they were intentionally charged incorrectly.
We understand how critical timely room availability is for a wedding group, especially when guests have scheduled events and limited time to prepare. We sincerely apologize for the delays and difficulties members of your group experienced at check-in, as well as the concerns regarding room assignments and accommodations. This is certainly not the experience we want for our guests or for a family celebrating such a special occasion.
We are equally disappointed to hear about the condition and cleanliness concerns you described in your guest room. We have shared these details with our Housekeeping and Engineering teams so they can be reviewed and addressed appropriately.
We would also like to clarify that our early arrival fee applies when a guest requests guaranteed access to a room prior to the hotel's standard check-in time. We apologize if this policy or the communication surrounding your room assignment was not clearly explained during your stay.
Lastly, we take the concerns you raised regarding beverage charges during the event seriously. We are reviewing the billing and service details with the appropriate departments to ensure that all charges were handled correctly. We would never want a guest to feel that they were intentionally charged incorrectly.
Voyageur anonyme
Commentaire : 31 août 2026
Date d'arrivée : août 2026
Our stay was sub-par. The common spaces of the hotel were fine, but finishes in the rooms themselves were dated, dingy and falling apart. Parking and Wifi are NOT included in the price of the stay. Wayfinding throughout the hotel was not adequate to find pool/amenities without asking. Front desk staff weren't friendly and one woman was disciplining another of her coworkers during our check in. The food at the bar did not taste freshly prepared and the chicken was so overcooked that it was inedible. Not worth the price.
Voyageur anonyme
Commentaire : 30 août 2026
Date d'arrivée : août 2026
Room was clean. Lamp in room was non-functional and shade was broken. Doors to room and bathroom stuck and were very difficult to open. Elevator call button did not light and elevator floor was chipped and poorly maintained. Parking lot was not free, even for self parking. Staff were friendly and helpful. Breakfast buffet was reasonable, but warming stations were not up to the task of keeping food warm, especially the pancakes and home fries.
Voyageur anonyme
Commentaire : 18 août 2026
Date d'arrivée : juil. 2026
The doubletree Danvers has been our go to hotel while visiting friends/family in the area. The staff is always pleasant, rooms are nice and clean, and the pool is great. During check-in on our most recent trip I was informed that I had to PAY FOR PARKING. This is incredibly lame since they have an enormous parking lot on both sides with LOTS of spaces. I get that in Boston you may have to pay extra to park but this hotel is Danvers amongst a bunch of old office buildings that probably have high vacancy since Covid, it feels like a disappointing cash grab. I wish that I was informed of the parking fee when I was searching for the hotel room, instead of finding out from the hardworking staff that had to inform each person of the new parking fees, it just feels wrong.
Emplacement
50 Ferncroft Rd, Danvers, 01923, États-Unis|3,91 km du centre-ville
Arrivée et départ
Arrivée à partir de :
16:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Lors de votre arrivée, vous devrez présenter une carte de crédit correspondant au nom indiqué sur la réservation. L'établissement effectuera une préautorisation sur votre carte, qui sera levée si aucun frais supplémentaire n'est constaté lors de votre départ. Certaines chambres et certains établissements sont soumis à des conditions particulières ; veuillez vous renseigner auprès de l'établissement pour plus d'informations.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
DoubleTree by Hilton Hotel Boston North Shore : questions fréquentes
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