SH Ingles Boutique Hotel
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Infos rapides
Arrivée à partir de : | 16:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
SH Ingles Boutique Hotel : plus d'informations
SH Ingles Boutique Hotel
En choisissant SH Ingles Boutique Hotel, à Valence, vous serez dans le centre-ville, à deux pas du site Palais du marquis de Dos Aguas et à moins de 10 minutes de marche du site Marché central. Cet hôtel se trouve à 3,4 km de Tours de Serranos et à 3,4 km de Palacio de Cerveró. Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites touristiques ou l'achat de billets. De délicieuses spécialités Cuisine méditerranéenne vous attendent à Le Marquis, un restaurant gastronomique qui abrite un bar / salon, parfait pour prendre l'apéritif avant le dîner. Si vous préférez une soirée cocooning, un service d'étage (horaires limités) est à votre disposition. Un petit déjeuner buffet est servi tous les jours de 07 h 30 à 11 h 00 moyennant un supplément. Les équipements et services proposés incluent un poste informatique, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Les 63 chambres de l'hébergement vous invitent à la détente et comprennent un minibar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un bidet. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Commentaire : 11 mai 2026
Date d'arrivée : mai 2026
Quality hotel.
Réponse de l'hôtel
Commentaire : 18 mai 2026
Thank you so much for sharing your experience with us. We are delighted to hear that your stay was satisfactory and that you enjoyed our facilities and the service provided by our team. Comments like yours encourage us to continue working every day to offer the best possible service.
We would be very happy to welcome you back for a future stay.
Sincerely,
Quality Department
Commentaire : 19 juil. 2026
Definitely not 4 star
We arrived at 11am and were relieved when told our room was ready so could check in early. We were on the 3rd floor, upon entering the room I was instantly disappointed. They are really clever when showing photos on the website as the reality was very different. The room was very small, tiny double bed. Wallpaper peeling off the wall, stains all up the walls. Filthy a/c unit. Broken bin, very dated bathroom. Floor was filthy and hadn’t been swept. Overall definitely not a 4 star, more like a 2 star!!!
As for the view of the palace, yes when you opened the balcony door you could see it but it was obscured by plastic sheeting and a ton of scaffolding. We paid £80 to upgrade the room for a palace view and not ever were we informed of the work that was being carried out. 2 mornings at 8.30am we were woken up to drilling from work being carried out, was so loud. Upon checkout we were not even asked did we have a nice stay. When I mentioned the palace view and the noise they didn’t even acknowledge it, pretended like they didn’t hear me. Whilst the hotel is in a great location I would never go back, it was so dirty
Réponse de l'hôtel
Commentaire : 21 juil. 2026
Thank you for sharing your feedback about your recent stay with us.
We are pleased to hear that you appreciated our central location and that your room was available upon arrival, allowing you to begin your visit to Valencia earlier than planned.
However, we regret that the room did not meet your expectations. We are sorry that the appearance and overall impression of the room did not match your expectations, and we appreciate you taking the time to share your honest observations.
Our guests' feedback is extremely valuable, as it helps us identify areas where we can continue to improve.
We sincerely appreciate you choosing us and hope you will give us another opportunity to welcome you back in the future and provide you with a completely satisfactory stay.
Sincerely, Quality Department
Commentaire : 18 juin 2026
Date d'arrivée : mai 2026
Spacious rooms
Nice staff
Good cleaning
Poor wi fi
They are excessively strict about check in which is 4 pm and check out times
Poor insulation of sound so you hear the noise of dragging from upper rooms all the time
Commentaire : 5 mai 2026
Date d'arrivée : mai 2026
Make sure you request a double bed !!
When we finally checked in, we found that our “superior room with balcony overlooking the palace” had twin beds pushed together rather than a proper queen/king bed. When I raised this, I was told this was standard unless a specific request had been made, which was very disappointing and not clearly communicated at booking. This was ridiculous. I’ve never heard such nonsense. We were also told the hotel was fully booked and a change might only be possible the following day. The following day we got moved to the first floor, with a proper queen sized bed but I don’t quite understand why the long slim pillows that they use!!
The room itself was quite basic and lacked thoughtful touches. In the bathroom, there was only one hook for towels I couldn’t manage to keep my towel on the hook, meaning they often ended up on the floor, with nowhere suitable to hang damp ones. The hairdryer being fixed in the bathroom was also inconvenient, as it made it difficult for more than one person to get ready at the same time. There are only 2 sachets of coffee and tea and 2 milk cartons supplied and no proper spoon which meant the next morning I had to drink black tea as I’d had a cup of coffee the previous evening as I gave my partner the remaining coffee and milk.
Staff were generally polite but not particularly welcoming, and the overall service felt very average. We tried breakfast once, but didn’t feel it was worth returning for.
Overall, the experience was disappointing, especially as this was our first trip to Valencia together. Unfortunately, I wouldn’t return or recommend this hotel to any friends.
Réponse de l'hôtel
Commentaire : 16 mai 2026
Than you for having taken your time to share this review from your recent stay with us.
We'd like to inform you that when you choose the type of the bed on the reservation, the message "under availability" always appear. Because we have 3 types of bed and not all the reservations want the same. We need to know the type of bed because when you make the reservation because we need time to organise and allocate what each customer wants.
About the hairdryer and the amenities, You didn’t told at the reception that you needed another hairdryer or more coffee; coffee is replenished every day during the daily cleaning, but if you’d mentioned it at reception, we'd have provided you with more.
We’re sorry that you didn’t enjoy your stay and that you’ve been left with that impression of the hotel.
Best regards,
Micaela Palomar.
Guest ambassador.
Commentaire : 23 mai 2026
Date d'arrivée : mai 2026
Pleasant stay
Réponse de l'hôtel
Commentaire : 25 mai 2026
Thank you so much for sharing your experience with us.
We are delighted to hear that you enjoyed your stay and that our team helped make it even more pleasant.
We also appreciate your comments about the room and the value for money, as they help us to continue improving.
We hope to have the opportunity to welcome you back on your next visit.
Sincerely,
Quality Department
Excellent emplacement
Marqués de Dos Aguas, 6, Ciutat Vella, Valence, 46002, Espagne|0,4 km du centre-ville
Arrivée et départ
Arrivée à partir de :
16:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
18 €/personne
Horaires du petit déjeuner
De 07:30 à 11:00, du Lundi au Dimanche
Cash