Porcel Alixares
+ 153
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Piscine
Réception 24h/24
Porcel Alixares : avis
Commentaires de 
Voyageur anonyme
Commentaire : 14 juin 2026
Date d'arrivée : juin 2026
Hotel is in a great location
We had a small car so were able to park under the hotel (be aware paking is limited and not really suitable for bigger vehicles).
Tea/coffee in rooms
Excellent sized rooms
Pool was great
We had a small car so were able to park under the hotel (be aware paking is limited and not really suitable for bigger vehicles).
Tea/coffee in rooms
Excellent sized rooms
Pool was great
Couple
Commentaire : 7 avr. 2026
Date d'arrivée : avr. 2026
Fawlty towels
Great location. Guided tours for Alhambra leave from the hotel steps. Reception staff and particularly the manager are quite rude. His attitude seems to rub off on the staff. He literally threw my towel deposit back at me rather than hand it over in a civilised manner. A very “Basil Fawlty” experience. Bar staff were nice, polite and helpful as were cleaners. Room like a shoe box (prison cell), very dated and tired (not up to Premier Inn standards). Bar does not trust you to run a tab, must be paid immediately. Need cash deposit for pool towels. Breakfast OK, but no saucers for coffee. Cutting corners at every step. Definitely not four stars!
Réponse de l'hôtel
Commentaire : 8 avr. 2026
Good morning, we are very sorry that we did not meet your expectations.
Unfortunately, I haven't had the opportunity to meet you, nor to rudely return any deposit. In any case, we will review the staff who were on duty and try to ensure this does not happen again.
Payment is collected at the time of arrival, as is practically the case everywhere in the world, and especially in hotels. We have many guests and cannot be like police officers following them around.
I know it may seem like distrust, but many guests get up and leave without asking about payment.
The same goes for towels; if a deposit isn't requested, people take them or leave them anywhere. If everyone were polite, there wouldn't be so many problems.
I would also like to inform you that if you are not happy with the room assigned, you can let us know, and if we have something better to offer you, we will.
Thank you for everything, and we invite you to return to our facilities. You will have no problem realizing that we are a great hotel.
Have a good day.
Gustavo Cara
Manager
Unfortunately, I haven't had the opportunity to meet you, nor to rudely return any deposit. In any case, we will review the staff who were on duty and try to ensure this does not happen again.
Payment is collected at the time of arrival, as is practically the case everywhere in the world, and especially in hotels. We have many guests and cannot be like police officers following them around.
I know it may seem like distrust, but many guests get up and leave without asking about payment.
The same goes for towels; if a deposit isn't requested, people take them or leave them anywhere. If everyone were polite, there wouldn't be so many problems.
I would also like to inform you that if you are not happy with the room assigned, you can let us know, and if we have something better to offer you, we will.
Thank you for everything, and we invite you to return to our facilities. You will have no problem realizing that we are a great hotel.
Have a good day.
Gustavo Cara
Manager
Couple
Commentaire : 30 juil. 2026
Just Right
Positives: Massive bed, balcony with view, lovely pool area, brilliant base for exploring, ( if you dont mind a hill ), clean and spacious public areas.
Negatives: Room a bit tired and safe didnt work.
Basically everything you need for a good base, for a good price, when exploring Granada.
Negatives: Room a bit tired and safe didnt work.
Basically everything you need for a good base, for a good price, when exploring Granada.
Réponse de l'hôtel
Commentaire : 1 août 2026
Dear Tjacks,
Thank you very much for your four-star rating. We truly appreciate your kind feedback and are delighted to know that you enjoyed your stay with us.
We look forward to welcoming you again in the future. If your travels take you to other cities in Spain, we would be delighted to host you at our hotels in Madrid and Seville, where you can expect the same warm hospitality and high-quality service.
We hope to see you again soon,
Gustavo Cara
Manager
Thank you very much for your four-star rating. We truly appreciate your kind feedback and are delighted to know that you enjoyed your stay with us.
We look forward to welcoming you again in the future. If your travels take you to other cities in Spain, we would be delighted to host you at our hotels in Madrid and Seville, where you can expect the same warm hospitality and high-quality service.
We hope to see you again soon,
Gustavo Cara
Manager
Voyageur en solo
ES
Commentaire : 25 juil. 2026
Very mixed experience.
Check in staff and at bar were wonderful. Staff at the terrace restaurant were just terrible- arrogant and poor service ! Bedrooms are a little dated now but hotel is in a good location. Double beds are small ! The pool is fab in this hot hot hot weather.
Réponse de l'hôtel
Commentaire : 27 juil. 2026
Dear Kingpaul,
Thank you for sharing your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. We appreciate your comments, as they help us continue improving our guests’ experience.
We also invite you to discover our hotels in Madrid and Seville, where we would be delighted to welcome you and provide an experience tailored to your needs.
Kind regards,
Gustavo Cara
Manager
Thank you for sharing your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. We appreciate your comments, as they help us continue improving our guests’ experience.
We also invite you to discover our hotels in Madrid and Seville, where we would be delighted to welcome you and provide an experience tailored to your needs.
Kind regards,
Gustavo Cara
Manager
Famille
FR
Commentaire : 5 juil. 2026
Date d'arrivée : juil. 2026
Very beautiful hotel, well-located in the immediate vicinity of the Alhambra.
Second experience at this hotel, which is very well-located for resting and visiting the Alhambra: rooms, pool, restaurant and bar, private parking, cleanliness, and service were impeccable.
Only one regret: the prohibitive cost to park the motorcycle in a narrow spot that was very inconvenient for unloading luggage along a wall; I politely expressed my dissatisfaction at the front desk, and I was courteously informed of the presence of a public parking lot outside the establishment = "the price is the price," a shame...
Only one regret: the prohibitive cost to park the motorcycle in a narrow spot that was very inconvenient for unloading luggage along a wall; I politely expressed my dissatisfaction at the front desk, and I was courteously informed of the presence of a public parking lot outside the establishment = "the price is the price," a shame...
Réponse de l'hôtel
Commentaire : 6 juil. 2026
Cher Maikel,
Nous vous remercions chaleureusement pour votre commentaire. Nous sommes ravis d'apprendre que notre emplacement, juste en face de l'Alhambra, a contribué à rendre votre visite plus agréable et confortable.
Nous avons bien pris note de vos suggestions et en tiendrons compte.
Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et vous invitons à découvrir nos hôtels à Madrid et à Séville.
Cordialement,
Gustavo Cara
Directeur
Nous vous remercions chaleureusement pour votre commentaire. Nous sommes ravis d'apprendre que notre emplacement, juste en face de l'Alhambra, a contribué à rendre votre visite plus agréable et confortable.
Nous avons bien pris note de vos suggestions et en tiendrons compte.
Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et vous invitons à découvrir nos hôtels à Madrid et à Séville.
Cordialement,
Gustavo Cara
Directeur
Explorer la région
Paseo de la Sabica, 40, Centro, Grenade, 18009, Espagne|1,37 km du centre-ville
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 2 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
14 €/personne
Horaires du petit déjeuner
De 07:00 à 11:00, du Samedi au Dimanche, De 07:00 à 10:30, du Lundi au Vendredi
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer. Swimming pool #1 inaccessible du lun. 02 nov. 2026 au mer. 31 mars 2027 Pour toute réservation de 5 chambres ou plus, des conditions particulières et des frais supplémentaires sont à prévoir.
Veuillez noter qu'en vertu du décret royal 933/2021, en vigueur depuis le 1er février 2025, les hôtels en Espagne peuvent demander certaines informations personnelles lors de l'enregistrement, y compris, mais sans s'y limiter, l'identification, l'adresse, l'e-mail et le numéro de téléphone pour les clients de 14 ans et plus, ainsi qu'une preuve de relation avec des mineurs de moins de 14 ans.
L'hôtel accepte les modes de paiement suivants :
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