Teranka
+ 214
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Climatisation
Navette aéroport
Piscine
Salle de sport
Spa
Teranka : avis
Commentaires de 
Couple
Commentaire : 1 juin 2026
Date d'arrivée : juin 2026
Excellent aperitif
Teranka is Formentera elevated to another level: quiet architecture, design that never shouts, and a concept of luxury that comes from calm rather than ostentation. It is one of those places where everything seems to slow down, but intentionally. More than a hotel, a successful exercise in subtraction. Great for an aperitif on the rooftop (I suggest making a reservation)
Réponse de l'hôtel
Commentaire : 3 juin 2026
Dear valeginger,
Thank you very much for your wonderful review and for taking the time to share your experience.
We are delighted to read that you appreciated Teranka's concept and atmosphere. Your description of our hotel as "Formentera elevated to another level" truly means a lot to us, as we strive to create a serene and understated luxury experience that reflects the island's natural beauty and relaxed spirit.
We are also pleased that you enjoyed your aperitif on our rooftop. It is indeed a special place to unwind and take in the surroundings, and we appreciate your recommendation to book in advance.
We hope to have the pleasure of welcoming you back to Teranka very soon for another memorable stay or sunset experience.
Warm regards,
Thank you very much for your wonderful review and for taking the time to share your experience.
We are delighted to read that you appreciated Teranka's concept and atmosphere. Your description of our hotel as "Formentera elevated to another level" truly means a lot to us, as we strive to create a serene and understated luxury experience that reflects the island's natural beauty and relaxed spirit.
We are also pleased that you enjoyed your aperitif on our rooftop. It is indeed a special place to unwind and take in the surroundings, and we appreciate your recommendation to book in advance.
We hope to have the pleasure of welcoming you back to Teranka very soon for another memorable stay or sunset experience.
Warm regards,
Famille
Commentaire : 4 août 2026
Date d'arrivée : août 2026
Beautiful, expensive - but…
Teranka is beautifully located and the surroundings perfect. Although rooms are fairly small - it’s nice decorated and well maintained. A beautiful spot and worth a visit. However, there are quite a few things that should be improved:
- being pretty isolated and with difficulty in getting taxis - the staff needs to be more flexible on the hotel van. They ask 210 EUR to take you to a restaurant located 15 min away!!!
- so you need a rental car!
- a can of 0,5 L water is almost 9 EURs by the pool (although water is free in reception)!!! Most luxury hotels offer complementary still water to guests by the pool!
- 2 of 4 days we got the wrong order for breakfast…
Main point: Staff… I had to argue for very long with staff when checking out. They wanted to charge me more than 1000 EUR for things I had already paid. When they finally realized the mistake they didn’t even apologize!!! Had to get my travel agent and the hotel management involved.
During our stay - it seemed like front office staff was not there to service us or help guests. - and we experienced “rolling eyes” from them several times…
To management - feel free to reach out if you need further explanation.
- being pretty isolated and with difficulty in getting taxis - the staff needs to be more flexible on the hotel van. They ask 210 EUR to take you to a restaurant located 15 min away!!!
- so you need a rental car!
- a can of 0,5 L water is almost 9 EURs by the pool (although water is free in reception)!!! Most luxury hotels offer complementary still water to guests by the pool!
- 2 of 4 days we got the wrong order for breakfast…
Main point: Staff… I had to argue for very long with staff when checking out. They wanted to charge me more than 1000 EUR for things I had already paid. When they finally realized the mistake they didn’t even apologize!!! Had to get my travel agent and the hotel management involved.
During our stay - it seemed like front office staff was not there to service us or help guests. - and we experienced “rolling eyes” from them several times…
To management - feel free to reach out if you need further explanation.
Réponse de l'hôtel
Commentaire : 8 août 2026
Dear Hoffmann5,
Thank you very much for taking the time to share such a detailed review of your stay. We are delighted to learn that you enjoyed our location, the beautiful natural surroundings, and the design and upkeep of our property.
At the same time, we sincerely regret that certain aspects of your experience did not meet your expectations, particularly with regard to the service you received. Please accept our sincere apologies for the inconveniences you encountered during breakfast and, most importantly, for the issue that arose at check-out. We fully understand how frustrating this situation must have been, and we are truly sorry that the resolution was not accompanied by the level of care and apology you rightfully expected. Your comments have been shared with the relevant departments so that we can carefully review what occurred and continue improving both our procedures and the service we provide.
Regarding transportation, Formentera is a very small island with a limited number of taxis, particularly during the high season. For this reason, our Reception team routinely recommends renting a car, as it offers guests the greatest flexibility and convenience for exploring the island while avoiding the difficulties that can arise from the limited taxi availability.
We would also like to clarify that our complimentary shuttle service is exclusively provided for arrivals and departures between the port and the hotel as part of the check-in and check-out experience. In order to ensure that this service is consistently available to all of our guests, we are unfortunately unable to offer transfers to other destinations on the island. When such requests are received, our team is pleased to recommend trusted local private transfer companies. Their services and pricing are managed entirely independently from the hotel, and the quoted rates are determined solely by those external providers.
We also appreciate your observations regarding our pool service and beverage offering. Feedback such as yours is invaluable, as it allows us to continuously review every aspect of the guest experience and identify opportunities for further improvement.
Thank you once again for sharing your feedback with us. Your comments are greatly appreciated and play an important role in helping us refine our service and uphold the standards of hospitality to which we are deeply committed.
Best regards
Thank you very much for taking the time to share such a detailed review of your stay. We are delighted to learn that you enjoyed our location, the beautiful natural surroundings, and the design and upkeep of our property.
At the same time, we sincerely regret that certain aspects of your experience did not meet your expectations, particularly with regard to the service you received. Please accept our sincere apologies for the inconveniences you encountered during breakfast and, most importantly, for the issue that arose at check-out. We fully understand how frustrating this situation must have been, and we are truly sorry that the resolution was not accompanied by the level of care and apology you rightfully expected. Your comments have been shared with the relevant departments so that we can carefully review what occurred and continue improving both our procedures and the service we provide.
Regarding transportation, Formentera is a very small island with a limited number of taxis, particularly during the high season. For this reason, our Reception team routinely recommends renting a car, as it offers guests the greatest flexibility and convenience for exploring the island while avoiding the difficulties that can arise from the limited taxi availability.
We would also like to clarify that our complimentary shuttle service is exclusively provided for arrivals and departures between the port and the hotel as part of the check-in and check-out experience. In order to ensure that this service is consistently available to all of our guests, we are unfortunately unable to offer transfers to other destinations on the island. When such requests are received, our team is pleased to recommend trusted local private transfer companies. Their services and pricing are managed entirely independently from the hotel, and the quoted rates are determined solely by those external providers.
We also appreciate your observations regarding our pool service and beverage offering. Feedback such as yours is invaluable, as it allows us to continuously review every aspect of the guest experience and identify opportunities for further improvement.
Thank you once again for sharing your feedback with us. Your comments are greatly appreciated and play an important role in helping us refine our service and uphold the standards of hospitality to which we are deeply committed.
Best regards
Groupe
Commentaire : 24 juil. 2026
Date d'arrivée : juin 2026
A Relaxing Hideaway in Formentera with Room for Improvement
Teranka was a lovely, peaceful retreat compared to busier Balearic spots. It feels wonderfully secluded, yet it's still easy to reach anywhere by car or taxi. We loved the relaxing boho-chic vibes and our clean, beautifully decorated room complete with an amazing waterfall shower.
For the most part, the staff was warm and helpful throughout our stay. However, as a group of 9, we did notice a few service hiccups. Staff seemed a bit overwhelmed during our check-in, and dinner service was quite slow between courses. Given the higher price point of this property, we hoped for slightly smoother efficiency with larger parties.
Overall, it’s still a fantastic spot for a relaxing escape to Formentera—just keep potential service pacing in mind if you're traveling with a larger group!
For the most part, the staff was warm and helpful throughout our stay. However, as a group of 9, we did notice a few service hiccups. Staff seemed a bit overwhelmed during our check-in, and dinner service was quite slow between courses. Given the higher price point of this property, we hoped for slightly smoother efficiency with larger parties.
Overall, it’s still a fantastic spot for a relaxing escape to Formentera—just keep potential service pacing in mind if you're traveling with a larger group!
Réponse de l'hôtel
Commentaire : 2 août 2026
Dear akpdc,
Thank you very much for taking the time to share your thoughtful review. We are delighted to hear that you enjoyed the peaceful atmosphere of Teranka, the secluded location, the boho-chic design, and the comfort of your room, especially the waterfall shower. It means a great deal to us that these aspects helped make your stay relaxing and memorable.
We also sincerely appreciate your constructive feedback regarding your arrival experience and the pace of service during dinner. Please accept our apologies for any inconvenience caused. Welcoming and serving larger groups with the level of attention and efficiency our guests expect is something we continuously strive to improve, and your comments have been shared with our team to help us do just that.
It was a pleasure to have you and your group with us, and we truly hope to welcome you back in the future for an even smoother and more enjoyable experience.
Warm regards,
Thank you very much for taking the time to share your thoughtful review. We are delighted to hear that you enjoyed the peaceful atmosphere of Teranka, the secluded location, the boho-chic design, and the comfort of your room, especially the waterfall shower. It means a great deal to us that these aspects helped make your stay relaxing and memorable.
We also sincerely appreciate your constructive feedback regarding your arrival experience and the pace of service during dinner. Please accept our apologies for any inconvenience caused. Welcoming and serving larger groups with the level of attention and efficiency our guests expect is something we continuously strive to improve, and your comments have been shared with our team to help us do just that.
It was a pleasure to have you and your group with us, and we truly hope to welcome you back in the future for an even smoother and more enjoyable experience.
Warm regards,
Couple
Commentaire : 23 juil. 2026
Date d'arrivée : juil. 2026
The location alone is not enough
The place is spectacular. Formentera is wonderful. The service at this hotel is shameful. It costs a fortune for no reason.
Réponse de l'hôtel
Commentaire : 4 août 2026
Dear 0150KPfrancescaf,
We sincerely regret that your experience did not meet the expectations you had when choosing our hotel. We appreciate your kind words about our exceptional location and the unique beauty of Formentera, which are undoubtedly among the island's greatest attractions.
However, we are particularly concerned to learn of your perception of the service you received. At our hotel, we are committed to delivering attentive, personalized service and an experience that reflects the high standards our guests expect. For this reason, feedback such as yours is carefully reviewed and shared with the relevant departments as part of our ongoing commitment to continuous improvement.
Thank you for taking the time to share your feedback. Your comments are invaluable in helping us review our procedures and further strengthen our commitment to service excellence.
Best Regards
We sincerely regret that your experience did not meet the expectations you had when choosing our hotel. We appreciate your kind words about our exceptional location and the unique beauty of Formentera, which are undoubtedly among the island's greatest attractions.
However, we are particularly concerned to learn of your perception of the service you received. At our hotel, we are committed to delivering attentive, personalized service and an experience that reflects the high standards our guests expect. For this reason, feedback such as yours is carefully reviewed and shared with the relevant departments as part of our ongoing commitment to continuous improvement.
Thank you for taking the time to share your feedback. Your comments are invaluable in helping us review our procedures and further strengthen our commitment to service excellence.
Best Regards
Famille
Commentaire : 21 juil. 2026
Date d'arrivée : juil. 2026
Superb Stay!!!!
Teranka is a true oasis in Formentera. As soon as we walked in, we felt at home. Everything detail looks meticulously curated and the attention was now of the best we have received in our travels. Rooms were cozy, we got this amazing view of the sea. Pilates and watercolor classes are a must!!!!! They have definitely raised the bar on hospitality. Our teenagers had a lot of fun walking around and chilling by the pool.
Réponse de l'hôtel
Commentaire : 22 juil. 2026
Dear 295arleenr,
Thank you so much for your wonderful review. We are truly delighted to know that your stay at Teranka felt like a home away from home from the moment you arrived.
It means a great deal to us that you appreciated the attention to detail, the comfort of your room, and the sea views. We are also thrilled to hear that you enjoyed our Pilates and watercolor classes, and that your teenagers had such a great time relaxing by the pool and exploring the hotel.
Your kind words about our hospitality are incredibly rewarding and inspire our entire team to continue creating memorable experiences for our guests.
We sincerely hope to welcome you and your family back to Teranka for another unforgettable stay in the near future.
Warm regards,
Thank you so much for your wonderful review. We are truly delighted to know that your stay at Teranka felt like a home away from home from the moment you arrived.
It means a great deal to us that you appreciated the attention to detail, the comfort of your room, and the sea views. We are also thrilled to hear that you enjoyed our Pilates and watercolor classes, and that your teenagers had such a great time relaxing by the pool and exploring the hotel.
Your kind words about our hospitality are incredibly rewarding and inspire our entire team to continue creating memorable experiences for our guests.
We sincerely hope to welcome you and your family back to Teranka for another unforgettable stay in the near future.
Warm regards,
Explorer la région
Carrer Sant Agustin KM 10.7 Playa Els Arenals, Formentera, 07872, Espagne|4,38 km du centre-ville
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Tous les âges
150 € par personne et par nuit
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
Pour plus d’informations sur les prix, merci de contacter l’hôtel
Horaires du petit déjeuner
De 07:00 à 10:30, du Lundi au Dimanche
Veuillez noter qu'en vertu du décret royal 933/2021, en vigueur depuis le 1er février 2025, les hôtels en Espagne peuvent demander certaines informations personnelles lors de l'enregistrement, y compris, mais sans s'y limiter, l'identification, l'adresse, l'e-mail et le numéro de téléphone pour les clients de 14 ans et plus, ainsi qu'une preuve de relation avec des mineurs de moins de 14 ans.
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