Horizont Resort
+ 87
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Infos rapides
Arrivée à partir de : | 16:00 |
|---|---|
Départ avant : | 10:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Wi-Fi
Parking
Climatisation
Piscine
Restaurant
Non-fumeur
Horizont Resort : plus d'informations
Horizont Resort
Entouré d’une pinède à quelques pas de la plage, l’Horizont Resort bénéficie d’un cadre paisible à 3,5 km du centre de Pula. Il propose des bars et des restaurants sur place ainsi qu’une piscine extérieure offrant une vue sur la mer.
Commentaires de 
Voyageur anonyme
Commentaire : 26 août 2026
Date d'arrivée : août 2026
The room wasn't as we expected, unfortunately, too many furniture items which were minimizing our movements, ants, old furniture, rubbish outside in the common area. First time to see a toilet in front of the shower, blocking the access in and out from the shower.
Positives: the kitchen was equipped with everything you need to self catering, the pool area was nice with an amazing view, staff very helpful and kind. We had lunch by the pool and we loved pizza. It should be invested more as the locations as a great potential. If you are travelling with dogs, you will have plenty of space to walk your friend.
Positives: the kitchen was equipped with everything you need to self catering, the pool area was nice with an amazing view, staff very helpful and kind. We had lunch by the pool and we loved pizza. It should be invested more as the locations as a great potential. If you are travelling with dogs, you will have plenty of space to walk your friend.
Voyageur anonyme
Commentaire : 1 août 2026
Date d'arrivée : juil. 2026
Nice pool, cheap food from onsite restaurants.
All ‘okay’ and ‘fine’ in accommodation but nothing more.
Okay for what we needed. Probably would choose somewhere else next time.
All ‘okay’ and ‘fine’ in accommodation but nothing more.
Okay for what we needed. Probably would choose somewhere else next time.
Famille
Commentaire : 4 août 2025
Date d'arrivée : juil. 2025
Old and dirty
No WiFi in the room
Faucet in the shower drips 24 st so everything is always wet.
Shower curtain and windows in the bathroom speak for you in the pictures.
There is no toilet paper or dish towels or kitchen roll.
On request when the bed linen is changed would be said after 7 days that did not happen.
Towels change after the first 3 days took place but not after.
The Great Restaurant in the pictures no longer exists .
Mini golf course available but not playable.
Pyramid of Pula "lost place" come down.
Room very dated, small and noisy.
Those who seek peace are wrong here.
No showers by the water.
In general, everything here is very outdated and partly broken.
Faucet in the shower drips 24 st so everything is always wet.
Shower curtain and windows in the bathroom speak for you in the pictures.
There is no toilet paper or dish towels or kitchen roll.
On request when the bed linen is changed would be said after 7 days that did not happen.
Towels change after the first 3 days took place but not after.
The Great Restaurant in the pictures no longer exists .
Mini golf course available but not playable.
Pyramid of Pula "lost place" come down.
Room very dated, small and noisy.
Those who seek peace are wrong here.
No showers by the water.
In general, everything here is very outdated and partly broken.
Réponse de l'hôtel
Commentaire : 19 sept. 2025
Dear Guest,
Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. We sincerely apologize for the issues you experienced. Your comments are very valuable to us, and we will review them carefully with our team to improve maintenance, communication, and overall guest experience. We truly hope you might consider giving us another opportunity in the future to provide a stay that better reflects the quality and comfort we aim to offer.
Warm regards,
Horizont Resort Team
Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. We sincerely apologize for the issues you experienced. Your comments are very valuable to us, and we will review them carefully with our team to improve maintenance, communication, and overall guest experience. We truly hope you might consider giving us another opportunity in the future to provide a stay that better reflects the quality and comfort we aim to offer.
Warm regards,
Horizont Resort Team
Famille
Commentaire : 3 août 2025
Date d'arrivée : juil. 2025
Terribly
Very disappointing experience at Horizont Resort. We booked a sea-view apartment, but the view was mostly blocked by trees. The sink was installed almost above the toilet, which made it very uncomfortable to use. The toilet door lock was broken and squeaked loudly, and the air conditioner was extremely dirty when we arrived. Reception promised to move us to a better apartment if we paid for cleaning, but when the apartment became available, they refused. This is our third year staying here, but this was the worst apartment and the worst service we have ever experienced.
Réponse de l'hôtel
Commentaire : 19 sept. 2025
Dear Guest,
Thank you for sharing your feedback. We are very sorry to hear that your recent stay did not meet your expectations, especially given your loyalty as a returning guest. We sincerely apologize for the issues you encountered with your apartment, including the obstructed view, the bathroom layout, the air conditioning, and the condition of the facilities. Your experience does not reflect the high standards we strive to maintain, and we will review this matter carefully with our team to prevent similar situations in the future. We truly value your loyalty and hope that you might give us another opportunity to provide the excellent experience you have come to expect from our resort.
Warm regards,
Horizont Resort Team
Thank you for sharing your feedback. We are very sorry to hear that your recent stay did not meet your expectations, especially given your loyalty as a returning guest. We sincerely apologize for the issues you encountered with your apartment, including the obstructed view, the bathroom layout, the air conditioning, and the condition of the facilities. Your experience does not reflect the high standards we strive to maintain, and we will review this matter carefully with our team to prevent similar situations in the future. We truly value your loyalty and hope that you might give us another opportunity to provide the excellent experience you have come to expect from our resort.
Warm regards,
Horizont Resort Team
Famille
Commentaire : 28 juil. 2024
Date d'arrivée : juil. 2024
Tired and sad
Mega worn and the pictures on booking.com's website are total shame. We had booked an apartment for 4 people, but the apartment we got on arrival was again way furnished for 4 people, unless you want to spend your holiday moving around on suitcase, tables, chairs and drawers when sleeping on the sofa bed or eating dinner, or just getting out on the terrace. The apartment was sad and worn as well as not very clean and welcoming. However, we could be allowed against payment to upgrade to a better apartment. Now neither booking.com nor the site will take responsibility for who is responsible for the pictures on booking.com's website. Total shame.
Réponse de l'hôtel
Commentaire : 31 juil. 2024
Dear Guest,
Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Maintaining the highest level of cleanliness is one of our top priorities. Therefore, we are very sorry to know that what you experienced during your stay was not in line with our standards. Please rest assured that your comment will be forwarded to the relevant department in order to prevent such issues in the future. The sizes of our rooms are stated on our official website as we do not have the intention to provide our guests with the wrong information. We are sorry if there was a misunderstanding on this matter. We appreciate your feedback and will use it to improve our services and facilities. We hope that despite some negatives encountered, we will get the opportunity to welcome you and give you the exceptional experience you should have received on your first visit.
Kind regards,
Horizont Apartments Team
Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Maintaining the highest level of cleanliness is one of our top priorities. Therefore, we are very sorry to know that what you experienced during your stay was not in line with our standards. Please rest assured that your comment will be forwarded to the relevant department in order to prevent such issues in the future. The sizes of our rooms are stated on our official website as we do not have the intention to provide our guests with the wrong information. We are sorry if there was a misunderstanding on this matter. We appreciate your feedback and will use it to improve our services and facilities. We hope that despite some negatives encountered, we will get the opportunity to welcome you and give you the exceptional experience you should have received on your first visit.
Kind regards,
Horizont Apartments Team
Emplacement
Verudella 6-B, Pula, 52100, Croatie|2,74 km du centre-ville
Arrivée et départ
Arrivée à partir de :
16:00
Départ avant :
10:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Horizont Resort : questions fréquentes
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