Pousada Aurora Boreal 2
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie acceptés gratuitement |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Pousada Aurora Boreal 2 : plus d'informations
Pousada Aurora Boreal 2
L’établissement Pousada Aurora Boreal 2 se trouve à Alter do Chão, à 1,2 km de ce lieu d’intérêt : Plage d'Alter-do-Chão. Il propose une piscine extérieure, un jardin, une terrasse et un parking privé gratuit.
Commentaire : 22 sept. 2025
Date d'arrivée : sept. 2025
Commentaire : 24 janv. 2026
Date d'arrivée : janv. 2026
GREAT RECLAMATION AND REQUIREMENT FOR REMUNERATION
I left the guesthouse early on January 17 (original reservation period from 15 to 22), due to a series of serious irregularities and hostile treatment by the management of the Pousada Aurora Boreal.
The reasons that made the stay unbearable are:
Divergence of location and insecurity: I was relocated to the Aurora Boreal 2 unit without notice. The property is approximately 900 metres from the centre, accessible by a road and without proper lighting. The route is deserted for pedestrians at night. (although the city is super safe, the road did not have lighting)
Hygiene and lack of infrastructure: The provided sheets had holes (appearing to be cigarette burns). In addition, the room did not have a hot shower. Although he requested the room change, the problem persisted in the second room, making basic hygiene impossible with comfort.
Sossego disorder: At 7:30 a.m., the guesthouse allows the entrance of tour vendors who play saxophone next to the rooms, making it impossible to rest.
Coating and Bad Care: When communicating my decision to leave the hostel for the reasons stated, the person responsible was extremely poorly educated. I was forced to sign the check-in document only at the time of departure, in a clear attempt to validate a stay that was precarious from the beginning.
Faced with the disobedience of the offer and the disrespectful treatment, I am demanding the immediate return of the unused days (18 to 22). I ended up staying at another establishment to ensure my integrity and comfort.
Waiting for an immediate solution.
Commentaire : 18 sept. 2025
Date d'arrivée : sept. 2025
This is a poorly managed, disorganized and disrespectful guest house. I do not recommend it in any way. Minh
My stay at Pousada Autora Boreal 2 was frustrating from start to finish.
Poor hygiene: the rooms are only cleaned every two days. On one of the occasions, they didn't even get to the job of forging the bed. This is unacceptable for any accommodation.
Unorganized and insufficient breakfast: there were about 15 guests and the amount of food served was not even close to meeting everyone. Example: only 6 tapiocas for 15 people. And when the items were finished, they weren't repurposed. The result was a poor and poorly administered breakfast.
Lack of attention: There is no reception to support or solve problems. The guest is left with no one to turn to.
In short, this is a poorly managed, disorganized and disrespectful hostel with its clients. I do not recommend it in any way. My feeling was of total despair.
Commentaire : 30 sept. 2024
Date d'arrivée : sept. 2024
Commentaire : 21 sept. 2024
Date d'arrivée : sept. 2024
Emplacement
Travessa São Cristóvão 804-872, Santarém, 68060-120, Brésil|28,48 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie acceptés gratuitement
Petit déjeuner disponible
Prix du petit déjeuner
Pour plus d’informations sur les prix, merci de contacter l’hôtel
Horaires du petit déjeuner
De 08:00 à 10:00, du Lundi au Dimanche
