Rede Andrade Canada
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Rede Andrade Canada : plus d'informations
Rede Andrade Canada
En choisissant Rede Andrade Hotel Canadá, vous profiterez d'un séjour à Rio de Janeiro (Copacabana), à moins de 5 minutes à pied de Plage de Copacabana et Avenida Atlântica. Cet hôtel se trouve à 3,3 km de Plage d'Ipanema et à 12,5 km de Stade Maracanã. Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, une télévision dans l'espace commun et un service d'assistance pour les visites touristiques ou l'achat de billets. Lors de votre séjour dans cet hôtel, vous pourrez prendre vos repas dans votre chambre grâce au service d'étage (horaires limités). Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 00. Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et une consigne à bagages. Choisissez une des 76 chambres dotées d'une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.
Commentaire : 24 févr. 2026
Date d'arrivée : févr. 2026
Official Complaint on Stay – Andrade Canada Copacabana Network
Unfortunately, the experience was far less than expected, especially considering the hotel’s location and the value invested.
To begin with, the room presented basic comfort problems. The bed did not have suitable feet, which made it move and tilt whenever we sat down, making rest quite uncomfortable.
The cleaning was one of the most critical points. For several days, the room was not sanitized, even with the sign on the door authorizing cleaning. When the arrangement was done, it was often incomplete, sometimes only one bed was arranged and other times none. The towels provided were in poor condition, worn, worn and inappropriate for use in hospitality.
In addition, on a certain occasion, towels were left on a table where my computer and an external hard drive of work were placed, which demonstrates a lack of care with the guest's belongings.
The room also featured infiltrations and the air conditioning spilled water through the wall, forming wells on the floor when we woke up. Only after several complaints was a technical intervention carried out.
In the bathroom, the smell of urine was constant, the box accumulated dirt and dust, evidencing a lack of regular cleaning. On some occasions, the toilet paper was not restored, and it was necessary to request the basic at the reception. The hair dryer in the room did not work, and when one was requested at the reception, there was no compatible adapter, making it impossible to use. We were informed that some rooms worked and others did not, which demonstrates a lack of standard and maintenance.
Regarding the service, I want to praise the collaborators Victor Coutinho, Sofia Macedo and Elias Costa, who have demonstrated professionalism, education and real concern in helping.
However, I had an extremely negative experience with employee Luana Chaves, who presented an incompatible attitude with the public care.
During his shift, two of my relatives, two children, who were just waiting at the reception, urgently needed to use the bathroom. Access was denied strictly and without any sensitivity, under the allegation that the facilities were banned. Faced with the situation, I went to check personally and found that both the male and female bathrooms were available and in operation. When questioning the information, the employee proved evasive, untransparent and adopted a defensive and hostile attitude of pointing their fingers at me, making inappropriate gestures during the conversation, completely without professionalism, unable to exercise the function in front of a hotel.
What makes the situation even worse is that, on the same night and during the same shift, there were two adults sleeping on the reception sofas without any intervention or restriction on the part of the employee. That is, there was clearly a lack of judgment and common sense in the way the situation was conducted.
The result was that two children, in clear need, had to leave the hotel without being able to use the bathroom, a embarrassing, inhuman and completely incompatible with the minimum standards of hospitality.
Attitudes like this demonstrate a lack of preparation, empathy and professionalism to deal with guests and basic everyday situations.
After 11 nights of stay, the feeling is of great frustration. It was a significant investment, over 10,000 reais, for an experience that did not minimally meet expectations.
Considering all the points mentioned, I do not recommend the hotel and do not intend to stay again.
Commentaire : 4 juin 2026
Date d'arrivée : mai 2026
I would not recommend it to anyone
Commentaire : 11 mai 2026
Date d'arrivée : mai 2026
LOUSY
Commentaire : 6 avr. 2026
Date d'arrivée : avr. 2026
Organize
Lack of toilet paper inside the room left barely half roll there when needed had no reservation to resume immediately.
Forgot to leave 4 towels only 3 here... Vc who have to check in demora they give a link to vc create a password and fill in a lot of data ... I thought it took a while... These are attentions that make a difference and can be resolved with good administration.
Commentaire : 28 mars 2026
Date d'arrivée : févr. 2026
Très bon emplacement
Av. Nossa Senhora de Copacabana, 687, Sud, Rio de Janeiro, 22050-002, Brésil|7,19 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie interdits
Petit déjeuner disponible
Prix du petit déjeuner
Pour plus d’informations sur les prix, merci de contacter l’hôtel
Horaires du petit déjeuner
De 07:00 à 10:00, du Lundi au Dimanche
Cash