Hotel Villa Mayor Charme
+ 97
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Piscine
Spa
Hotel Villa Mayor Charme : plus d'informations
Hotel Villa Mayor Charme
L’Hotel Villa Mayor Charme - fortaleza est un hôtel de charme doté d’une belle façade ainsi que de magnifiques jardins entourant une piscine pour les adultes et les enfants.
Commentaires de 
Famille
Commentaire : 26 juil. 2026
Total satisfaction.
I was very pleased with the excellent service. David from the reception served us wonderfully well, from start to finish was 1000. Congratulations.
Réponse de l'hôtel
Commentaire : 26 juil. 2026
Pedro, muito obrigado pelo seu carinho e pela excelente avaliação!
Ficamos muito felizes em saber que sua experiência foi de total satisfação. É uma grande alegria receber um reconhecimento tão especial pelo atendimento, especialmente ao Davi. Pode ter certeza de que compartilharemos suas palavras com ele, que ficará muito feliz em saber que fez a diferença na sua estadia.
Comentários como o seu nos motivam a continuar oferecendo um atendimento cada vez mais acolhedor e atencioso para todos os nossos hóspedes.
Esperamos recebê-lo novamente em breve para mais momentos especiais na Villa Mayor!
Equipe Villa Mayor
Ficamos muito felizes em saber que sua experiência foi de total satisfação. É uma grande alegria receber um reconhecimento tão especial pelo atendimento, especialmente ao Davi. Pode ter certeza de que compartilharemos suas palavras com ele, que ficará muito feliz em saber que fez a diferença na sua estadia.
Comentários como o seu nos motivam a continuar oferecendo um atendimento cada vez mais acolhedor e atencioso para todos os nossos hóspedes.
Esperamos recebê-lo novamente em breve para mais momentos especiais na Villa Mayor!
Equipe Villa Mayor
Famille
Commentaire : 25 juil. 2026
Great hotel, clean, new, and excellent location
Super friendly reception and available to help, restaurant good and tasty food, friendly staff, stayed in the room on the second floor in front of the reception, super large room and bathroom, new and beautiful decoration, excellent location, 2 min from the beach, and close to everything, close to the fair and for those who like to run, the part of the beach that has a great vibe and with a lot of people exercising the 6am rsrs, I love running and loved the vibe. Still because I did not have accommodation after my departure, I was made a favor to let me out a little later at my check out because I had a trip scheduled in the morning, and very cute at my check out yet they gave me a souvenir. Gratitude! I loved the accommodation and recommend!!!
Réponse de l'hôtel
Commentaire : 26 juil. 2026
Jeane, que alegria receber uma avaliação tão carinhosa!
Muito obrigada por compartilhar tantos detalhes da sua experiência conosco. Ficamos felizes em saber que você gostou da nossa estrutura, da limpeza, da localização e, principalmente, do atendimento da nossa equipe. É muito gratificante saber que conseguimos tornar sua estadia ainda mais especial, desde o check-in até a lembrancinha no momento da despedida.
Adoramos saber também que você aproveitou a energia da nossa orla para suas corridas matinais! Realmente é um lugar especial para começar o dia.
Foi um prazer poder ajudá-la com o check-out um pouco mais tarde para que você aproveitasse seu passeio com mais tranquilidade. Pequenos gestos como esse fazem parte do nosso compromisso em proporcionar uma experiência acolhedora e inesquecível.
Esperamos recebê-la novamente em uma próxima visita a Fortaleza. As portas da Villa Mayor estarão sempre abertas para você!
Equipe Villa Mayor
Muito obrigada por compartilhar tantos detalhes da sua experiência conosco. Ficamos felizes em saber que você gostou da nossa estrutura, da limpeza, da localização e, principalmente, do atendimento da nossa equipe. É muito gratificante saber que conseguimos tornar sua estadia ainda mais especial, desde o check-in até a lembrancinha no momento da despedida.
Adoramos saber também que você aproveitou a energia da nossa orla para suas corridas matinais! Realmente é um lugar especial para começar o dia.
Foi um prazer poder ajudá-la com o check-out um pouco mais tarde para que você aproveitasse seu passeio com mais tranquilidade. Pequenos gestos como esse fazem parte do nosso compromisso em proporcionar uma experiência acolhedora e inesquecível.
Esperamos recebê-la novamente em uma próxima visita a Fortaleza. As portas da Villa Mayor estarão sempre abertas para você!
Equipe Villa Mayor
Famille
Commentaire : 19 juil. 2026
Extremely Disappointing Stay—We Left Before the First Night
I travel frequently and stay in hotels across all price ranges, from budget accommodations to luxury properties. This is the first hotel review I have ever written because I have never been as disappointed as I was with Hotel Villa Mayor Charme Fortaleza.
The information and photos available online do not accurately represent the property we experienced. We paid a rate comparable to a five-star hotel in Fortaleza, but what we found was nowhere near the quality or standard we expected for the price we paid.
The rooms were extremely dated, with worn-out furniture of very poor quality. The cleanliness was unacceptable. There were stains on the walls throughout the rooms, and the overall condition made the hotel feel neglected.
I am highly allergic to mold and dust, and within minutes of entering the room my eyes began to itch. We had booked two rooms, and the second room also had visible mold and stains on the walls. It was immediately clear that this was not an isolated issue.
We specifically chose this hotel over a larger hotel chain because the photos and descriptions suggested a charming boutique property. Unfortunately, the reality was completely different.
We had booked a 14-night stay but were unable to spend even a single night there. The hotel showed us other available rooms, but they were in essentially the same condition. We were told that some rooms are being renovated, but despite the significant difference in quality, we were not offered one of the upgraded rooms. We had no choice but to leave and find another hotel. We are now requesting a full refund because the accommodations we were provided did not match the quality, condition, or expectations created by the hotel’s online listing.
I also struggle to understand how this hotel has received so many outstanding reviews. Based on what we saw, my impression is that many of those reviews may have come from guests who stayed in the renovated rooms rather than the older ones. If that is the case, it creates a very inconsistent guest experience, and prospective guests should know that not all rooms appear to be of the same standard.
Another aspect that was misleading was the pool area. The photos make it look like a spacious, charming courtyard with a relaxing restaurant surrounding the pool. In reality, the amenity area is quite small for a hotel of this size. When we visited, it was crowded and difficult to find space to relax or enjoy the facilities, making it far less appealing than the photos suggest.
This experience caused significant inconvenience, additional expense, and a very disappointing start to our vacation. I hope the hotel either updates its online photos to accurately reflect the rooms guests are likely to receive or completes the renovations before charging premium rates. As it stands today, I cannot recommend this hotel.
The information and photos available online do not accurately represent the property we experienced. We paid a rate comparable to a five-star hotel in Fortaleza, but what we found was nowhere near the quality or standard we expected for the price we paid.
The rooms were extremely dated, with worn-out furniture of very poor quality. The cleanliness was unacceptable. There were stains on the walls throughout the rooms, and the overall condition made the hotel feel neglected.
I am highly allergic to mold and dust, and within minutes of entering the room my eyes began to itch. We had booked two rooms, and the second room also had visible mold and stains on the walls. It was immediately clear that this was not an isolated issue.
We specifically chose this hotel over a larger hotel chain because the photos and descriptions suggested a charming boutique property. Unfortunately, the reality was completely different.
We had booked a 14-night stay but were unable to spend even a single night there. The hotel showed us other available rooms, but they were in essentially the same condition. We were told that some rooms are being renovated, but despite the significant difference in quality, we were not offered one of the upgraded rooms. We had no choice but to leave and find another hotel. We are now requesting a full refund because the accommodations we were provided did not match the quality, condition, or expectations created by the hotel’s online listing.
I also struggle to understand how this hotel has received so many outstanding reviews. Based on what we saw, my impression is that many of those reviews may have come from guests who stayed in the renovated rooms rather than the older ones. If that is the case, it creates a very inconsistent guest experience, and prospective guests should know that not all rooms appear to be of the same standard.
Another aspect that was misleading was the pool area. The photos make it look like a spacious, charming courtyard with a relaxing restaurant surrounding the pool. In reality, the amenity area is quite small for a hotel of this size. When we visited, it was crowded and difficult to find space to relax or enjoy the facilities, making it far less appealing than the photos suggest.
This experience caused significant inconvenience, additional expense, and a very disappointing start to our vacation. I hope the hotel either updates its online photos to accurately reflect the rooms guests are likely to receive or completes the renovations before charging premium rates. As it stands today, I cannot recommend this hotel.
Réponse de l'hôtel
Commentaire : 20 juil. 2026
Dear Coastal,
Thank you for taking the time to share such a detailed review. We are truly sorry to learn that your experience did not meet your expectations and that your stay with us ended before it even began.
We sincerely regret the discomfort you experienced regarding the condition of the rooms and your concerns about cleanliness, especially considering your allergy to mold and dust. Please know that guest comfort and well-being are priorities for us, and your comments have been shared with our management and maintenance teams for careful review.
We also understand your frustration regarding the differences between your expectations and what you found upon arrival. Our hotel is continuously investing in improvements, with renovations being carried out in phases while we remain in operation. We recognize that this can result in different room categories having distinct characteristics, and your feedback reinforces the importance of communicating these differences as clearly as possible.
We are equally sorry that our leisure area did not correspond to your expectations based on the images available online. Transparency is very important to us, and your observations will be considered as we continue reviewing how we present our facilities.
It saddens us that we were unable to provide the positive experience we always strive to deliver, especially for a stay as significant as a 14-night vacation. We understand how disappointing and inconvenient this situation must have been for you.
Your feedback is valuable and will help us continue improving both our facilities and the overall guest experience. We appreciate your comments and sincerely wish you all the best in your future travels.
Kind regards,
Equipe Villa Mayor
Thank you for taking the time to share such a detailed review. We are truly sorry to learn that your experience did not meet your expectations and that your stay with us ended before it even began.
We sincerely regret the discomfort you experienced regarding the condition of the rooms and your concerns about cleanliness, especially considering your allergy to mold and dust. Please know that guest comfort and well-being are priorities for us, and your comments have been shared with our management and maintenance teams for careful review.
We also understand your frustration regarding the differences between your expectations and what you found upon arrival. Our hotel is continuously investing in improvements, with renovations being carried out in phases while we remain in operation. We recognize that this can result in different room categories having distinct characteristics, and your feedback reinforces the importance of communicating these differences as clearly as possible.
We are equally sorry that our leisure area did not correspond to your expectations based on the images available online. Transparency is very important to us, and your observations will be considered as we continue reviewing how we present our facilities.
It saddens us that we were unable to provide the positive experience we always strive to deliver, especially for a stay as significant as a 14-night vacation. We understand how disappointing and inconvenient this situation must have been for you.
Your feedback is valuable and will help us continue improving both our facilities and the overall guest experience. We appreciate your comments and sincerely wish you all the best in your future travels.
Kind regards,
Equipe Villa Mayor
Couple
Commentaire : 16 juil. 2026
Wonderful hotel!
Wonderful hotel, wonderful welcoming, clean room, very organized, everything perfect.
Receptionists Davi and Douglas gave an excellent reception and attention.
Receptionists Davi and Douglas gave an excellent reception and attention.
Réponse de l'hôtel
Commentaire : 20 juil. 2026
Olá, Maria!
Que felicidade receber sua avaliação! Muito obrigado por compartilhar palavras tão gentis sobre sua experiência no Villa Mayor.
Ficamos muito felizes em saber que você se sentiu bem acolhida e que apreciou a organização, a limpeza e o conforto do hotel. Comentários como o seu são um grande incentivo para toda a nossa equipe.
Também agradecemos pelo reconhecimento ao Davi e ao Douglas. Temos certeza de que eles ficarão muito felizes em saber que fizeram a diferença na sua estadia.
Esperamos recebê-la novamente em breve para viver mais momentos especiais conosco. Será sempre um prazer tê-la no Villa Mayor!
Com carinho,
Equipe Villa Mayor
Que felicidade receber sua avaliação! Muito obrigado por compartilhar palavras tão gentis sobre sua experiência no Villa Mayor.
Ficamos muito felizes em saber que você se sentiu bem acolhida e que apreciou a organização, a limpeza e o conforto do hotel. Comentários como o seu são um grande incentivo para toda a nossa equipe.
Também agradecemos pelo reconhecimento ao Davi e ao Douglas. Temos certeza de que eles ficarão muito felizes em saber que fizeram a diferença na sua estadia.
Esperamos recebê-la novamente em breve para viver mais momentos especiais conosco. Será sempre um prazer tê-la no Villa Mayor!
Com carinho,
Equipe Villa Mayor
Voyageur anonyme
Commentaire : 29 juil. 2026
Date d'arrivée : juil. 2026
This is the first hotel review I have ever written because I have never been as disappointed as I was with Hotel Villa Mayor Charme Fortaleza. The information and photos available online do not accurately represent the property we experienced. The rooms were extremely dated, with worn-out furniture of very poor quality. The cleanliness was unacceptable. There were stains on the walls throughout the rooms, and the overall condition made the hotel feel neglected. I am allergic to mold and dust, and within minutes of entering the room my eyes began to itch. We had booked two rooms, and the second room also had visible mold and stains on the walls. It was immediately clear that this was not an isolated issue. We specifically chose this hotel over a larger hotel chain because the photos and descriptions suggested a charming boutique property. Unfortunately, the reality was completely different. We had booked a 14-night stay but were unable to spend even a single night there. The hotel showed us other available rooms, but they were in essentially the same condition. We were told that some rooms are being renovated, but despite the significant difference in quality, we were not offered one of the upgraded rooms. We had no choice but to leave and find another hotel. We are now requesting a full refund because the accommodations we were provided did not match the quality, condition, or expectations created by the hotel’s online listing. I also struggle to understand how this hotel h
Excellent emplacement
Rua Visconde de Mauá, 151, Fortaleza, 60125-160, Brésil|3,11 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie acceptés moyennant supplément
Des lits supplémentaires sont disponibles moyennant des frais additionnels, selon la taille de la chambre.
Hotel Villa Mayor Charme : questions fréquentes
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