Thermae Palace
+ 91
Ostende : trouvez le meilleur hôtel dans cette ville à vos dates, par prix ou par préférence
Thermae Palace : comparez les offres sur des centaines de sites, au même endroit
Recherchez une offre avec l'annulation gratuite ou d'excellentes évaluations
Comparez les chambres et les prix
Nous comparons les prix de centaines de sites pour vous trouver les meilleures offres
Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Wi-Fi
Parking
Piscine
Salle de sport
Réception 24h/24
Restaurant
Thermae Palace : plus d'informations
Thermae Palace
Situé en bord de mer, l’établissement Thermae Palace propose des hébergements 4 étoiles à Ostende. Il possède une salle de sport, une terrasse et un restaurant.
Commentaires de 
Famille
Commentaire : 27 juin 2026
Date d'arrivée : juin 2026
Great good and right at the Beach
Wonderful location right at the beach and a stone throw from the city centre.
The atmosphere is calm and friendly and the modern rooms still fit into the opulent yet rustic hotel.
Rooms were comfortable and clean. The beds had great quality linnen.
I think it’s great value for money,
They even allowed us to store our baggage after checkout so we could enjoy the afternoon beach.
The atmosphere is calm and friendly and the modern rooms still fit into the opulent yet rustic hotel.
Rooms were comfortable and clean. The beds had great quality linnen.
I think it’s great value for money,
They even allowed us to store our baggage after checkout so we could enjoy the afternoon beach.
Couple
Commentaire : 27 août 2026
Date d'arrivée : août 2026
Expected more
This will be a mixed review.
But in general I cannot agree with the Thermae Palace Hotel being a 4 star hotel sadly.
The location is very good but parking is limited and the parkinglots need work (not enough space, uneven and a lot of weeds).
The hotel itself is on the beachfront (on the sea dike) which is very nice though.
The main entrance to the side is somewhat strangely orientated and small.
From the 4 persons at reception I interacted with, 3 were very polite and helpful.
One however seemed to be working against her will and quite ‘short’ in her responses. Not very friendly.
Extra costs should be more clearly posted (like for the sauna – which was ok).
The building in general:
It is itself very impressive though in bitter need of more tender love and care.
On the outside the influence of the sea is clearly visible with cracking plaster & paint, rotting wood, rust… (espec. When viewed from the balconies).
Internally a lot of the original features have been kept (which is good) but sadly little effort has gone into restoring of maintaining them. A lot of the wooden features have been covered in several layers of paint (and not by professionals), hinges, and other features covered. Staircase banisters/railings have been losing their chrome finish, the small elevators need a bit of work aswell.
Walls and ceilings covered (disguised) with cheap wide wallpaper.
Carpets on the levels are also very rough and unsuited for the building.
The room:
The rooms was a good size, private and very quiet.
The bed orientation was badly chosen though at a 90° to the window. When picking a room with seaside view one should be able to see the sea laying in bed.
The matrasses and pillows were of a very good quality, as were the sheets.
The bed (cleary a double room) was just 2 loose beds shoved together with no means of keeping them together. (You fall in between the matrasses while sleeping.)
Some of the furniture was slightly damaged and spots on the walls visible. Maintenance and care again could be better.
A minibar was present but empty.
No air-conditioning available, but at least the seaside window could be openend.
The bathroom:
Needs urgent work.
Besides the sink little original remained and a 80’s (?) remodel was unsuccesfull.
Grouting in floor and walls needs cleaning and redoing, rust stains around the bath on several spots, minimal and bad lighting, no forced (adequate) ventilation in bathroom or toilet. The ceiling was a 80’s plastic and insulation latticework with holes in it. In the toilet you could even see the original ceiling through it.
There were some nice toiletries available for free but no bodywash.
Housekeeping:
We stayed for one night only so have no idea about the service in bathtowels, vacuuming… .
We however found a lot of dust remaining on dooredges, skirting boards…
Breakfast:
The young people who were in charge of breakfastroom (students mostly) did their best.
There was ample food and options available. Though the breakfastroom did not feel like one from a 4 star hotel.
The Sauna:
Adequate and clean (extra €30)
But nice to be able to reserve it (even for private session).
The Gym:
Limited but ok and free.
It Is a fine enough hotel but not a 4 star and not for the price of €335.
But in general I cannot agree with the Thermae Palace Hotel being a 4 star hotel sadly.
The location is very good but parking is limited and the parkinglots need work (not enough space, uneven and a lot of weeds).
The hotel itself is on the beachfront (on the sea dike) which is very nice though.
The main entrance to the side is somewhat strangely orientated and small.
From the 4 persons at reception I interacted with, 3 were very polite and helpful.
One however seemed to be working against her will and quite ‘short’ in her responses. Not very friendly.
Extra costs should be more clearly posted (like for the sauna – which was ok).
The building in general:
It is itself very impressive though in bitter need of more tender love and care.
On the outside the influence of the sea is clearly visible with cracking plaster & paint, rotting wood, rust… (espec. When viewed from the balconies).
Internally a lot of the original features have been kept (which is good) but sadly little effort has gone into restoring of maintaining them. A lot of the wooden features have been covered in several layers of paint (and not by professionals), hinges, and other features covered. Staircase banisters/railings have been losing their chrome finish, the small elevators need a bit of work aswell.
Walls and ceilings covered (disguised) with cheap wide wallpaper.
Carpets on the levels are also very rough and unsuited for the building.
The room:
The rooms was a good size, private and very quiet.
The bed orientation was badly chosen though at a 90° to the window. When picking a room with seaside view one should be able to see the sea laying in bed.
The matrasses and pillows were of a very good quality, as were the sheets.
The bed (cleary a double room) was just 2 loose beds shoved together with no means of keeping them together. (You fall in between the matrasses while sleeping.)
Some of the furniture was slightly damaged and spots on the walls visible. Maintenance and care again could be better.
A minibar was present but empty.
No air-conditioning available, but at least the seaside window could be openend.
The bathroom:
Needs urgent work.
Besides the sink little original remained and a 80’s (?) remodel was unsuccesfull.
Grouting in floor and walls needs cleaning and redoing, rust stains around the bath on several spots, minimal and bad lighting, no forced (adequate) ventilation in bathroom or toilet. The ceiling was a 80’s plastic and insulation latticework with holes in it. In the toilet you could even see the original ceiling through it.
There were some nice toiletries available for free but no bodywash.
Housekeeping:
We stayed for one night only so have no idea about the service in bathtowels, vacuuming… .
We however found a lot of dust remaining on dooredges, skirting boards…
Breakfast:
The young people who were in charge of breakfastroom (students mostly) did their best.
There was ample food and options available. Though the breakfastroom did not feel like one from a 4 star hotel.
The Sauna:
Adequate and clean (extra €30)
But nice to be able to reserve it (even for private session).
The Gym:
Limited but ok and free.
It Is a fine enough hotel but not a 4 star and not for the price of €335.
Groupe
Commentaire : 20 août 2026
Date d'arrivée : août 2026
More customer focus expected from a four-star hotel
Disappointing experience with the follow-up of a reservation that was intended as a surprise for my mom's 70th birthday.
An original card payment was not processed correctly. That can happen and was not the problem in itself. What was particularly disappointing was the follow-up afterwards. I have contacted the hotel proactively several times and clearly explained each time that it was essential that my mother would not have to pay for her surprise stay upon arrival.
Despite various telephone and written contacts and my attempts to pay the outstanding amount in advance, ultimately exactly that happened: upon arrival, she had to pay for the stay herself.
The hotel later acknowledged that the communication should have been clearer and the approach more solution-oriented and has apologized for this. I appreciate that. Given the occasion, the different points of contact, and the efforts I myself had put in, I expected more ownership and customer focus from a four-star hotel.
An original card payment was not processed correctly. That can happen and was not the problem in itself. What was particularly disappointing was the follow-up afterwards. I have contacted the hotel proactively several times and clearly explained each time that it was essential that my mother would not have to pay for her surprise stay upon arrival.
Despite various telephone and written contacts and my attempts to pay the outstanding amount in advance, ultimately exactly that happened: upon arrival, she had to pay for the stay herself.
The hotel later acknowledged that the communication should have been clearer and the approach more solution-oriented and has apologized for this. I appreciate that. Given the occasion, the different points of contact, and the efforts I myself had put in, I expected more ownership and customer focus from a four-star hotel.
Famille
Commentaire : 20 août 2026
Date d'arrivée : août 2026
An exceptional place!
I thank the staff from the bottom of my heart for welcoming us with two disabled people.
Our stay was wonderful.
There aren't enough stars to give our opinion on this establishment!
Thank you!
Our stay was wonderful.
There aren't enough stars to give our opinion on this establishment!
Thank you!
Famille
Commentaire : 17 août 2026
Date d'arrivée : août 2026
Room
Remains of course an iconic building! Something older bathroom, but otherwise very clean and tidy. Very friendly staff at the hotel.
Unfortunately no air conditioning in the room and during a hot summer....
Yet perceived as good.
Unfortunately no air conditioning in the room and during a hot summer....
Yet perceived as good.
Excellent emplacement
Kon. Astridlaan 7, Ostende, 8400, Belgique|1,05 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Thermae Palace : questions fréquentes
Besoin de réserver des vols ou une voiture pour votre voyage ?
Saviez-vous que nous pouvons vous aider à planifier le reste de votre voyage ? Bénéficiez d'offres exclusives et de tarifs avantageux pour les vols et la location de voiture.Vols à destination de Ostende - Bruges
Location de voiture à Ostende