Ambassador Hotel
+ 51
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Wi-Fi
Parking
Spa
Réception 24h/24
Restaurant
Non-fumeur
Ambassador Hotel : plus d'informations
Ambassador Hotel
L'Ambassador Hotel est un hôtel élégant situé à La Panne. Commencez votre journée avec un copieux petit-déjeuner buffet et descendez à la plage, à seulement 50 mètres.
Commentaires de 
Couple
Commentaire : 2 août 2026
Date d'arrivée : juil. 2026
For this breakfast you would get up an hour earlier!
This family-run hotel is ideal for a stay of several days on the Belgian coast. It is located near the beach of De Panne, close to a stop of the coastal tram and offers its own private parking. The rooms are very neat, the welcome is super friendly and for the rich breakfast buffet you would actually get up an hour earlier! The service is very friendly and helpful, this is a very warm hotel. A real ambassador for De Panne!
Couple
Commentaire : 9 août 2026
Date d'arrivée : août 2026
Sleepless nights
Last week we made a road trip Belgium and Thursday 7 Aug we had booked this hotel for 2 days for 450 eur for 2 nights. at the reception we got the key to room 11 a de luxe room. once in the room we heard a huge noise and the whole room shook violently. I thought of a military exercise with a tank thundering down the street, I looked outside it turns out to be a tram. we decided to go to reception again to suggest a room exchange in the back of the hotel. Behind the reception desk was the owner and I asked if that was possible, but unfortunately the hotel was full. I asked what time the tram runs and how early in the morning it will run again. he said at 24.00 hrs to 4 hrs in the morning there is no tram. To which I said to the owner; so we can sleep for 4 hours, whereupon he laughingly said yes yes if you are lucky. I was extremely surprised by his remark. I said to him; there is no mention anywhere in the description of the hotel or the hotel room that there is a disturbance from a tram. There is nothing about it when booking. com or at the hotel website. The owner said you should have read the reviews from booking.com, and yes after some scrolling you find out idd that the rooms at the front are very bothered by the tram. But there's nothing written about it by yourself not a single mention. And when I look at my booking on booking.com I can't find that we booked a room at the front, because from previous reviews I read that we knew that. He also blames booking.com. I will verify this with booking.com. My opinion is that the owner deliberately conceals it all and also tends to some error. But this was not all; Of course we wanted to sleep with the windows closed to temper the thunder even more, but there followed the next problem there is no air conditioning and so it is extremely stuffy in the room, resulting in 2 sleepless nights. and oh yes while we are at it; All sealants in the shower are full of mold, hardly any water comes out of the shower head, the sink is cracked, the toilet bowl is full of yellow lime, the pillows are worthless. Is there also a positive note? yes that for sure; the breakfast is fantastic and the mattresses are okay. When checking out by the lady of the house was also not asked how we liked the stay, who probably felt the mood already and probably did not want to confront the direct and mouthed sober Dutchmen. I have stayed in over 300 different hotels and rarely write a review. Conclusion: Mention the inconvenience of the tram on your website and at booking.com. And don't laugh at a Dutchman..... Oh yes you can call me you have my number. on booking.com you can not write a review yet
Réponse de l'hôtel
Commentaire : 10 août 2026
Geachte
zeer interessant om Uw opmerking te lezen. Doch nogal eenzijdig en kort door de bocht. Inderdaad U boekte goed wetende dat U een kamer aan de straatkant boekt zonder airco. dit staat klaar en duidelijk ook op uw reservatie en booking.com. Ik heb nooit de site booking.com de schuld gegeven van het straatlawaai. Dat wij niet U van kamer konden veranderen is normaal als het hotel volboekt is hoe zouden wij het anders doen? Jammer dat U zelf denk dat wij U uitlachen maar daar bent U volledig vrij om dit zo te interpreteren.
zeer interessant om Uw opmerking te lezen. Doch nogal eenzijdig en kort door de bocht. Inderdaad U boekte goed wetende dat U een kamer aan de straatkant boekt zonder airco. dit staat klaar en duidelijk ook op uw reservatie en booking.com. Ik heb nooit de site booking.com de schuld gegeven van het straatlawaai. Dat wij niet U van kamer konden veranderen is normaal als het hotel volboekt is hoe zouden wij het anders doen? Jammer dat U zelf denk dat wij U uitlachen maar daar bent U volledig vrij om dit zo te interpreteren.
Voyageur d'affaires
Commentaire : 23 juin 2026
Date d'arrivée : juin 2026
Terrible owner who is aggressive and arrogant
Room booked at 9pm but mistaken day. Had to be day after. Very quickly, an hour and a half after my booking I noticed this and immediately called asking to rebook. The owner wouldn't rebook. If you don't want to, you don't care about people. Zero flexibility from the owner. If you book at 9pm for the same day, the room was just vacant. He has no disadvantage in solving this in a customer-friendly way.
If nothing goes wrong, then there is no problem at this hotel. That is clear from the other reviews. But if any customer friendliness or flexibility is needed, this gentleman will let himself be known. Other reviews say the same thing in similar situations.
Zero empathy, zero solution-oriented, zero compassion.
Provided customer friendliness, this could be solved very easily and he can just show that he makes a difference.
He will do his explanation again as on the other bookers, because he is strong in that. Degoutant, especially his completely unfriendly and aggressive way of dealing on the phone.
I am a frequent trade traveller and have never experienced this approach. Already done hundreds of hotels in my career. But solving problems in a customer-friendly way does not interest the owner. He's got his money and that's all.
So who are you as a human being?
If nothing goes wrong, then there is no problem at this hotel. That is clear from the other reviews. But if any customer friendliness or flexibility is needed, this gentleman will let himself be known. Other reviews say the same thing in similar situations.
Zero empathy, zero solution-oriented, zero compassion.
Provided customer friendliness, this could be solved very easily and he can just show that he makes a difference.
He will do his explanation again as on the other bookers, because he is strong in that. Degoutant, especially his completely unfriendly and aggressive way of dealing on the phone.
I am a frequent trade traveller and have never experienced this approach. Already done hundreds of hotels in my career. But solving problems in a customer-friendly way does not interest the owner. He's got his money and that's all.
So who are you as a human being?
Réponse de l'hôtel
Commentaire : 30 juin 2026
Geachte je hebt wel vergeten het volledige verhaal te vertellen. Je boekte wel een kamer om 21.00 h. Ik heb je proberen te bellen om 21.35 en om 22.00 h maar het lijkt voor U wat te laat om je telefoon op te nemen. Plots merk je om 23.00 h dat je gemist hebt van datum en besluit dan de personen uit hun bed te bellen. Wij hebben wel op genomen en geantwoord. Uw reservatie was een reservatie langs booking.com en NIET RESTITUEERBAAR! deze voorwaarde staat zeer goed op de site vermeld! Ondertussen had U wel onze laatste kamer voor deze avond vast gezet en konden wij geen andere gasten helpen. Mogen wij erop wijzen dat het wel jij bent die te telefoon altijd agressief toesmijt en zelf deze operatie om 7.30 's morgens weer herhaald !!. De fout, zoals je toegeeft, ligt niet in het hotel maar bij jouw.. Dus neem je verantwoordelijkheid! Dit is moeilijk maar ja volgens je schrijven is het niet de eerste maal dat je deze fout maakt.
Couple
UK
Commentaire : 26 sept. 2025
Date d'arrivée : sept. 2025
Superb breakfast
Delicious & extensive range of fresh food for breakfast.
Secure parking on site
Close to beach & town - easy walk
Friendly & welcoming
Secure parking on site
Close to beach & town - easy walk
Friendly & welcoming
Couple
Commentaire : 21 août 2025
Date d'arrivée : août 2025
A stay at the top
Welcoming, very nice staff, very clean and comfortable room. Breakfast varied and very good.
Très bon emplacement
Duinkerkelaan 43, La Panne, 8660, Belgique|0,32 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Ambassador Hotel : questions fréquentes
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