Batman's Hill on Collins
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 10:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Batman's Hill on Collins : plus d'informations
Batman's Hill on Collins
Dans le quartier Quartier central des affaires de Melbourne à Melbourne, vous trouverez Batman’s Hill on Collins dans le secteur des divertissements, près d'une station de métro. Si les célèbres Melbourne Central et Queen Victoria Market raviront les fanas de shopping, l'emblématique Aquarium de Melbourne comblera les voyageurs curieux de tester les attractions prisées des environs. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Stade Marvel et Rod Laver Arena. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que le golf. Un restaurant, un bar / salon et un centre de conférence sont à votre disposition dans cet hôtel. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Parmi les autres prestations, il y a un café, un service d'étage 24 h/24 et un centre d'affaires. Le service d'entretien est effectué une fois par semaine. Batman’s Hill on Collins possède 190 chambres comprenant un minibar et un sèche-cheveux. Une télévision à écran plat 32 pouces donne accès aux chaînes numériques. Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Les voyageurs d'affaires apprécieront des bureaux, des chaises de bureau et un téléphone à disposition dans les chambres. De plus, les chambres possèdent un fer / une planche à repasser et des articles de toilette gratuits. Un service de ménage est fourni une fois par semaine.
AU
Commentaire : 23 juin 2026
Date d'arrivée : juin 2026
Conveniently located hotel
The location is ideal for public transport, with trams right outside on Collins Street and Southern Cross Train Station diagonally across from the hotel. The room was comfortable and minimal. I slept surprisingly well, which is often a challenge for me in hotels. The only minor issue was a slight smell from the bathroom drain, but it didn't detract from my stay. Overall, I would definitely choose to stay here again.
Réponse de l'hôtel
Commentaire : 24 juin 2026
Thank you for taking the time to share your experience at Batman's Hill on Collins. We are delighted to hear that you found our location convenient and that our staff, particularly Marsha, provided you with a warm welcome. It is always our goal to ensure that our guests feel at home and well taken care of.
We appreciate your feedback regarding the minor issue with the bathroom drain smell. While we strive to maintain a high standard of comfort and cleanliness throughout the hotel, we understand that such details can impact your experience. Your comments will be taken into consideration as we continue to enhance our services and facilities.
We are thrilled that you had a restful sleep and enjoyed the ambiance of our hotel. We look forward to welcoming you back on your next visit to Melbourne.
Best regards,
Batman’s Hill on Collins
Commentaire : 18 juin 2026
Date d'arrivée : juin 2026
Disapointing Accor Hotel Business Stay
The hotel is very dated, and access is awkward—stairs up to reception, then down again to reach the lift, which is a nightmare with luggage. Rooms lack basic amenities for longer stays.
Dining options are limited (no meals Sun/Mon, no proper breakfast except smorgasbord ($35 per person) or room service), and they couldn’t cater for dietary needs. Customer service was poor—staff refused to make a coffee at 6:58am, telling us to come back at 7:00am while standing idle.
Definitely not 4-star standard. Expensive for what you get, with extra charges (even $10 to use the washing machine that broke down). Would not stay again.
Réponse de l'hôtel
Commentaire : 18 juin 2026
Thank you for taking the time to provide your feedback regarding your recent stay at Batman's Hill on Collins. We appreciate your comments as they are invaluable in helping us enhance our services and facilities.
I am pleased to note that you found our location to be convenient, situated directly opposite the station. However, I regret to learn that your experience did not meet your expectations. I would like to address several of the issues you mentioned.
Firstly, I understand your concerns about the direction of the reception area towards the mezzanine level. Our hotel layout can indeed present challenges for guests with significant luggage, and I will ensure that your feedback is shared with the management team for consideration in future enhancements.
Regarding the dining options, our hotel policy does offer a limited dining service on Sundays and Mondays, which can sometimes restrict availability of certain meals. We strive to accommodate dietary needs, and it is disappointing to hear that we fell short in this instance. I will address this feedback with our culinary team to ensure that we can better serve all guests in the future.
I also regret to hear about your experience with our staff regarding the coffee service. Providing exceptional customer service is a priority for us, and your comments will be addressed in our training sessions to prevent such occurrences from happening again.
Thank you once again for your comments. I hope you may consider giving us another opportunity in the future to provide you with an improved experience.
Yours sincerely,
Xavier Leono
Front Office Duty Manager
Batman’s Hill on Collins
Commentaire : 31 mai 2026
Date d'arrivée : mai 2026
AU
Commentaire : 16 mai 2026
Date d'arrivée : mai 2026
Perfect!
Réponse de l'hôtel
Commentaire : 25 mai 2026
Thank you for your kind feedback regarding your recent stay at Batman's Hill on Collins. We are delighted to hear that you enjoyed our prime location, spacious accommodations, and the attentive service provided by our team. It is wonderful to know that you had a positive dining experience as well. Your satisfaction is our priority, and we appreciate your compliments about our hotel’s charm and cleanliness. We look forward to welcoming you back on your next visit.
Best regards,
Batman’s Hill on Collins
AU
Commentaire : 13 mai 2026
Date d'arrivée : mai 2026
Worth the mo ey and close to everything
Réponse de l'hôtel
Commentaire : 14 mai 2026
Thank you for your positive feedback regarding your recent stay at Batman's Hill on Collins. We are delighted to hear that you found our location convenient and enjoyed the comfort of our beds. It is our aim to provide value for our guests, and we are pleased that you found our pricing reasonable. We appreciate your understanding regarding the parking facilities and are glad they suited your needs.
Yours sincerely,
Trammie Pham
Front Office Duty Manager
Batman’s Hill on Collins
Excellent emplacement
623 Collins St, Melbourne, 3000, Australie|1 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
10:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Jusqu’à 3 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Options pour le petit déjeuner
Petit déjeuner anglais
Prix du petit déjeuner
22 € (≈ 35 AUD)/personne
Horaires du petit déjeuner
De 07:00 à 10:00, du Lundi au Dimanche

