Frapolli 21 Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Amenities
More about Frapolli 21 Hotel
Frapolli 21 Hotel
Frapolli 21 Hotel is set in Odessa, 1 km from Odessa Theatre of Opera and Ballet. Guests can enjoy the on-site restaurant. Each room comes with a flat-screen TV. Each room is fitted with a private bathroom.
US
Comment: 15 Feb 2023
Stayed in: Jan 2023
Exactly perfect, in spite of the country's dire situation
Comment: 11 Jul 2021
Stayed in: Jun 2021
Nice experience
The rooms are comfortable and clean. Bathroom big with two sinks. The breakfast is delicious.
I think if we return to Odessa, we will definitely stop at this cozy place.
UA
Comment: 9 Apr 2021
Stayed in: Apr 2021
Restaurant is average
So don’t expect anything remarkable
Comment: 2 Dec 2019
Stayed in: Nov 2019
Absolute Deceitful and Manipulative Cheaters
Incompetent worker charged me WAY more than it should have to, the check I received didn't make ANY logical sense whatsoever, to say the least, as he made the bill up randomly and nonchalantly by calculating things in a way that was utterly unfavorable for me as a client, including charging me for things I didn't order or manipulate the order in a way that doubles the price of every ingredient.
To add insult to injury, and to his unprofessional behavior, his individual person-to-person attitude was reprehensibly rude, unpleasant, and inappropriate. Instead of acknowledging the mistake, he wasted 15 minutes of my time, only to come up with another bill that is MORE expensive!!!! How ridicilous is that?
Lying deceitfully and acting arrogantly, this worker is responsible for me never visit again at Frapoli, not with this attitude.
Lastly, I would like to emphasize its inability to control his emotions when client tells him the truth, and his unwillingness to bear responsibility for his mistakes, among his inappropriate behaviors I would mention facial expressions exhibiting neglicence and carelessness, rude and impolite tonality, aggressiveness towards clients, playing psycholgical warfare with your mind and let you wait only to give you more a expensive bill.
This behavior is unacceptable, and was instantaneously reported to the manager.
I hope some justice will be brought and someone will put this worker in its place.
Disguating behavior, really.
Luckily, his manager was more polite, logical and professional, and provided me with a proper bill after much sweat blood and tears, so to say, of unnecessary negotiation
Comment: 9 Jul 2019
Stayed in: Jul 2019
Superb!!!!
Hotel is centrally located. Yes, it is not near the sea but city center is in a couple minutes walking distance.
The mattress was the most comfortable i only if i could take it home with me haha.
Lobby bar is open 24/7. Prices are very cheap.
Breakfast buffet has very large variety of local specialties and continental dishes.
Wifi connection is very good.
Overall, we had a wonderful stay! Thank you, Frapolli. We know where to stay whenever we’re in Odessa.
Excellent location
Troitskaia 34, Prymors'kyi district, Odesa, 65125, Ukraine|0.98 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
