Lake Victoria Granada Hotel
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In sintesi
Check-in dalle ore: | 12:00 |
|---|---|
Check-out entro le ore: | 10:00 |
Animali | Animali domestici non ammessi |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Navetta per l'aeroporto
Piscina
Centro fitness
Scopri di più su Lake Victoria Granada Hotel
Lake Victoria Granada Hotel
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Experience the wonders of Entebbe with ease by utilizing the services provided at taxi.The hotel is completely smoke-free. Indulge in the numerous pursuits available at Lake Victoria Hotel.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.
Recensioni di 
Viaggiatore solitario
Data del commento: 8 feb 2026
Periodo del soggiorno: feb 2026
Overall a good experience and close to the airport
I stayed for two nights and my overall experience was good.
What I liked:
- the room was comfortable and clean
- breakfast on the terrace
- the garden smith the pool - for me a good place to write and read
- food in the restaurant with one exception
- friendly a helpful staff
- the hotels supports trainees to get first practical experience
Room for improvement:
- WiFi became very slow and unresponsive in the evening
- the traditional chicken stew was not good. the meet was just bones and skins
- the laddies sitting in the garden and offering services like massage and ohters I don't want to explicitly mention, but you can imagine what I'm talking about
- the laundry is much to expensive. this is a rip off. in Kenya I paid for more items 20% of the price I paid here.
What I liked:
- the room was comfortable and clean
- breakfast on the terrace
- the garden smith the pool - for me a good place to write and read
- food in the restaurant with one exception
- friendly a helpful staff
- the hotels supports trainees to get first practical experience
Room for improvement:
- WiFi became very slow and unresponsive in the evening
- the traditional chicken stew was not good. the meet was just bones and skins
- the laddies sitting in the garden and offering services like massage and ohters I don't want to explicitly mention, but you can imagine what I'm talking about
- the laundry is much to expensive. this is a rip off. in Kenya I paid for more items 20% of the price I paid here.
Risposta dell'hotel
Data del commento: 10 feb 2026
Dear Marcel B,
Thank you for taking the time to share your feedback. While we're pleased to hear you found our room comfortable and clean, and liked our breakfast on terrace, the garden smith the pool, being a good place to write and read, food in the restaurant, friendly and helpful staff as well as supporting the trainees to get their first practical experience, I'm truly sorry to learn that your experience with our Wi-Fi became very slow and unresponsive in the evening, the traditional chicken stew not being good, the ladies sitting in the gardens and the laundry being to much expensive.
We take great pride in offering quality hospitable services at all times and your descriptions in the room for improvement is certainly not the experience we aim to deliver. i sincerely apologize if it missed the mark during your visit.
We do value all guest input especially when its as candid as yours and I'll be sharing your feedback with our IT department, Kitchen department and the management at large to ensure consistency and quality remain top priorities.
Should you be willing to give us another visit, we would be very grateful for the opportunity to provide you with the blue mermaid experience we're known for.
Warm Wishes,
Management.
Thank you for taking the time to share your feedback. While we're pleased to hear you found our room comfortable and clean, and liked our breakfast on terrace, the garden smith the pool, being a good place to write and read, food in the restaurant, friendly and helpful staff as well as supporting the trainees to get their first practical experience, I'm truly sorry to learn that your experience with our Wi-Fi became very slow and unresponsive in the evening, the traditional chicken stew not being good, the ladies sitting in the gardens and the laundry being to much expensive.
We take great pride in offering quality hospitable services at all times and your descriptions in the room for improvement is certainly not the experience we aim to deliver. i sincerely apologize if it missed the mark during your visit.
We do value all guest input especially when its as candid as yours and I'll be sharing your feedback with our IT department, Kitchen department and the management at large to ensure consistency and quality remain top priorities.
Should you be willing to give us another visit, we would be very grateful for the opportunity to provide you with the blue mermaid experience we're known for.
Warm Wishes,
Management.
Viaggiatore in famiglia
Data del commento: 30 dic 2025
Periodo del soggiorno: dic 2025
Not a good experience
Rooms and furniture are old
Service terrible: only one towel for two guests. I asked for the towel and it took forever to bring it.
Bed in terrible shape, not at all for a good night sleep.
Curtains are awful
The screen is very small and old
Not a good experience at all
Service terrible: only one towel for two guests. I asked for the towel and it took forever to bring it.
Bed in terrible shape, not at all for a good night sleep.
Curtains are awful
The screen is very small and old
Not a good experience at all
Risposta dell'hotel
Data del commento: 2 gen 2026
Dear Our Esteemed Guest,
We received this feedback with our utmost concern and apologies for not having a good experience during your stay with us. We are indeed grateful for taking your time and shared with us your review here on our trip advisor page.
However, measures have been taken embarking on room refurbishments, new Air conditioning units have been bought installed and very effective, as well as implementing staff trainings and emphazing on effective communication at all levels in the service areas to ensure guest satisfaction at all times.
We will continue working hard to make every interaction with us exceptional and memorable, and we can't wait to exceed your expectations every time you choose us.
Best Regards,
Management.
We received this feedback with our utmost concern and apologies for not having a good experience during your stay with us. We are indeed grateful for taking your time and shared with us your review here on our trip advisor page.
However, measures have been taken embarking on room refurbishments, new Air conditioning units have been bought installed and very effective, as well as implementing staff trainings and emphazing on effective communication at all levels in the service areas to ensure guest satisfaction at all times.
We will continue working hard to make every interaction with us exceptional and memorable, and we can't wait to exceed your expectations every time you choose us.
Best Regards,
Management.
Viaggiatore solitario
Data del commento: 22 nov 2025
Periodo del soggiorno: nov 2025
Feedback on Guest Care
Stayed 6 nights; denied short room use after checkout. Care more for departing guests, would enhance their experience
Risposta dell'hotel
Data del commento: 25 nov 2025
Dear Shehram,
Greetings from the Lake Victoria Hotel Entebbe.
Apologies for what went wrong during your stay but to begin with, allow me to bring this to your attention that, with us the Lake Victoria Hotel Entebbe Fraternity, all our esteemed guests are treated equally without segregation and our hospitable services offered do cut across to all our clients.
The hotel has a policy of Late Checkout of approximately 1hr depending on the individual departure time. Beyond that, the guest is charged a day use rate that is currently running at the desk.
Once again, thanks so much for this feedback and we'll continue striving to provide
exceptional services and outstanding customer care to every interaction with us remarkable,
Best Regards.,
Management.
Greetings from the Lake Victoria Hotel Entebbe.
Apologies for what went wrong during your stay but to begin with, allow me to bring this to your attention that, with us the Lake Victoria Hotel Entebbe Fraternity, all our esteemed guests are treated equally without segregation and our hospitable services offered do cut across to all our clients.
The hotel has a policy of Late Checkout of approximately 1hr depending on the individual departure time. Beyond that, the guest is charged a day use rate that is currently running at the desk.
Once again, thanks so much for this feedback and we'll continue striving to provide
exceptional services and outstanding customer care to every interaction with us remarkable,
Best Regards.,
Management.
Viaggiatore di affari
Data del commento: 6 mag 2025
Periodo del soggiorno: mag 2025
OUR CONFERENCE AT THE HOTEL
We had our FAO conference at lake Victoria granada hotel and we really succeeded as every thing went as planned and the staff were really at their top notch,excellent hospitable services were offered and the meals were really continental fitting all our origins,a big thanks to chef in charge.
Risposta dell'hotel
Data del commento: 8 mag 2025
Dear Our Valued Guest,
Greetings from Lake Victoria Granada Hotel Entebbe.
Thank you so much for taking your time and share with us your feedback here on our trip advisor page, this is indeed much appreciated.
We're very glad to hear that you had a successful conference at our hotel as per your expectations and that the staff offered you with their best hospitable services and these won't go unnoticed, without forgetting our continental meals that did you well.
Looking forward to hosting you again and again here at the hotel.
Best Regards,
Management.
Greetings from Lake Victoria Granada Hotel Entebbe.
Thank you so much for taking your time and share with us your feedback here on our trip advisor page, this is indeed much appreciated.
We're very glad to hear that you had a successful conference at our hotel as per your expectations and that the staff offered you with their best hospitable services and these won't go unnoticed, without forgetting our continental meals that did you well.
Looking forward to hosting you again and again here at the hotel.
Best Regards,
Management.
Viaggiatore di affari
Data del commento: 7 mar 2025
Periodo del soggiorno: feb 2025
Rest in Victoria Lake Hotel.
A year ago, this was a great hotel. Maybe the management changed or something. Now it is not the great place it used to be. Very often and for a long time, the electricity is turned off, so the air conditioning in the room will not work and it will be very stuffy and hot. You can go to the bathroom and you will not have water or there will be very little pressure, you will not be able to wash yourself normally. This is a good hotel, but if they want people to stay there, they need to change a lot, and not focus on the military, who can tolerate a lot. Also, during the day, you can't bring your friends or acquaintances to your room, at the reception they will demand $ 30 from you, citing security. This is not even at night, but during the day. A semblance of a miniature prison. Probably the only hotel in the whole world. Only they know how $ 30 affects security. Food for thought for everyone.
Risposta dell'hotel
Data del commento: 9 apr 2025
Dear Our Esteemed Guest,
Greetings from the hotel and thank you so much for taking your time and share your review here on our trip advisor page.
Apologies for what went wrong during your stay but to begin with, allow me to bring this to your attention that the hotel has a policy of charging an extra charge when the guest changes the status of the room away from his or her initial booking details, that's to say, you came as a single guest but later on you came with your visitor whom you wanted to access your room, the receptionist by the hotel law will have to charge you for your extra person but at a lower rate that yours who occupied the room before.
During your visit, there was a general abnormality of Power being unstable in the entire Entebbe area but later it got stable through our generator and the problem was no more. The hotel is undergoing preventative maintenance to ensure that all our guests are satisfied at all times.
Once again, thank you so much for this feedback for the goodness of our hospitality services that we offer.
Best Regards,
Management.
Greetings from the hotel and thank you so much for taking your time and share your review here on our trip advisor page.
Apologies for what went wrong during your stay but to begin with, allow me to bring this to your attention that the hotel has a policy of charging an extra charge when the guest changes the status of the room away from his or her initial booking details, that's to say, you came as a single guest but later on you came with your visitor whom you wanted to access your room, the receptionist by the hotel law will have to charge you for your extra person but at a lower rate that yours who occupied the room before.
During your visit, there was a general abnormality of Power being unstable in the entire Entebbe area but later it got stable through our generator and the problem was no more. The hotel is undergoing preventative maintenance to ensure that all our guests are satisfied at all times.
Once again, thank you so much for this feedback for the goodness of our hospitality services that we offer.
Best Regards,
Management.
Posizione ottima
Plot 23-31 Circular Rd, Entebbe, Plot 23-31 Circular , Uganda|0,66 km dal centro
Check-in e check-out
Check-in dalle ore:
12:00
Check-out entro le ore:
10:00
Informazioni utili
Animali domestici non ammessi
Pagando un importo aggiuntivo sono disponibili letti extra, a seconda delle dimensioni della camera.
Lake Victoria Granada Hotel: domande frequenti
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